MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4660 results found
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Sparky shows up after update even for players who have the tutorial complete
Sparky shows up after update even for players who have the tutorial complete
Its not fixable by uninstall install and it's not the equipment I use. I use a android 15 mobile phone and this occurs to me in mobile I haven't check in pc but from what I see here other players same issue with pc. Fix when you can please arena IT team. It seems to be on your side.9 votes -
Currency Converter Not Legal in Timeless?
When I try to build a deck with Currency Converter in Timeless, it does not show up at all when I search for it when I mark the legality as "Timeless." If I make the deck "Direct Game," I can find Currency Converter, but it is marked as not legal when I attempt to play with the deck. I have seen no announcements that this card is banned in Timeless.
9 votes -
Have a deck that is traditional historic format and when I go to change the format in the dropdown menu, it hides behind other UI
Have a deck that is traditional historic format and when I go to change the format in the dropdown menu, it hides behind other UI
6 votes -
Companions bugged, not interactable/don't play enter animation
Companions have been bugged for a while now, the animation they play when entering the battlefield is sped up, they kind of zoom onto the battlefield instead of playing their enter animation. The opponents companion is also not interactable, used to you could click on the opponents companion and it would do an animation, but for a while now that has not been working.
7 votes -
Store won't let me purchase gems=
Richard Bucey
Nov 10, 2025, 8:58 AM PST
Arena play and connection works fine but I am unable to buy gems. The client always gets stuck on Waiting for the Server when I try to purchase. I have restarted and even reinstalled the client several times. please advise thank you.
10 votes -
Tutorial Faerie never stops talking
I did all the tutorials a couple of years ago, completing anything the Faerie needs to talk to me about. I've since reinstalled on another device. Ever since, every single time I am on the main page, it goes through a tutorial animation.
“What an adventure! You're well on your way to becoming a great planeswalker.” Etc etc up to the point where it's telling me what daily quests are. It tells me to go “here” to play my next match, but it's hovering over buttons that are not there anymore.
While not game breaking, this is incredibly obnoxious and I would like to turn her off! If I go to even the shop, deck building, whatever… back to home screen to play and “What an adventure! You're well on your way to…”
Please shut her up! Especially after a loss it makes me want to quit. "What an adventure!" indeed.
I did all the tutorials a couple of years ago, completing anything the Faerie needs to talk to me about. I've since reinstalled on another device. Ever since, every single time I am on the main page, it goes through a tutorial animation.
“What an adventure! You're well on your way to becoming a great planeswalker.” Etc etc up to the point where it's telling me what daily quests are. It tells me to go “here” to play my next match, but it's hovering over buttons that are not there anymore.
While not game breaking, this is incredibly obnoxious and…
4 votes -
Toph Profile Picture not showing up
I’m using the mobile platform. When I equipped the Toph profile picture for my decks, when looking at my player icon in game, it should show the Toph icon for the player in game, but it shows the Vivian profile picture, even though it shows the Toph profile picture on the deck selection and game intro icons. I tried repairing the game files but that didn’t fix it.
11 votes -
Note able to purchase daily deal
Purchased 4 out of the 5 John Avon Lands from the daily deals. The island disappeared from purchasable items and I'm not able to buy it. I would like to be able to buy that one
3 votes -
Game loads to black screen after update
Game loads to black screen after 2-17-26 update. Unplayable.
5 votes -
Redirect Lightning not giving me an option to change targets
I think this card is bugged. I have tried to use this card several times and can never change the target
10 votes -
Bug - Ozai, the Phoenix King Incorrectly Counting Unspent Mana
https://www.youtube.com/watch?v=j2csbGFaxFQ
Above is a screen recording of my turn. I attack with Ozai generating 4 red mana, then tap a mountain and Pyromancer Goggles for for 6 total, Ozai gets flying and indestructible. I cast Whirling Strike for 2, the counter below the cards reflects that accurately at 3 remaining mana, Bayo gives me one more red for 5 total (2:20 in the video). Ozai gets the flying and indestructible animations after Bayo's mana is added to the pool. The damage step at 2:43 shows 5 mana with Ozai getting flying and indestructible.
9 votes -
Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders
Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders.
I have a deck created with a commander from the latest set (TLA) but it is shown as invalid. Instead the event accepts only decks with FIN commanders.8 votes -
companions not showing up
When I open a deck (on PC, Steam, Windows) I can't see any of my companions, and I can't change from the default. None of my other companions show up in that area. This happens on both of my computers.
7 votes -
Can't buy gems
Cannot purchase gems in Arena store. The screen goes to 'Waiting for server.' This is for a Mac running macOS Sequoia 15.6.1.
11 votes -
game freezes on android
the game wont run on android it freezes and I get server error try again later but its running fine on pc this started happening with last update i couldn't report on phone because of freezing
5 votes -
Mystic Confluence
My opponent cast Mystic Confluence choosing 2 of counter target spell unless it's controller pays 3 and draw a card.
I paid 6 mana and my spell was still countered causing me to lose the game and end my cube draft8 votes -
error on packs givvin from mastery pass
At level 4 of Lorwyn Mastery Pass i got 3 packs from Edge of eternity,and it should be x3 of Lorwyn ecplipsed
7 votes -
Sparky repeats the same dialogue every time the Home screen is opened
On Android, every time the Home screen is opened, Sparky says the same line.
Because this dialogue repeats every time, it feels intrusive and unnecessary.
Please reduce how often this line is played, or add a way to disable repeated Sparky dialogue on the Home screen.6 votes -
Vault progression and Still Sparky yapping
I've opened over 25 packs and noticed that my vault progression percentage hasn't increased from 19.2%.
Can you get Sparky to shut the **** up!?
I've had to reduce in-game voice volume to WORK AROUND YOUR POOR PROGRAMMING which REDUCES THE GAMEPLAY EXPERIENCE because you guys FAIL TO FIX IN A TIMELY manner.6 votes -
Champion of the Weird and Lasting Tarfire interaction.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This was my final loss on the sealed event, and I think the game would have had a different outcome if the Lasting Tarfire dealt the damage I think it should have.
Very disappointed on an otherwise very fun set.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This was my final loss on the sealed event, and I think the game would have had a different outcome if the Lasting Tarfire dealt the damage I think it should have.
Very…
7 votes
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