MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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829 results found
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Missing Companions
When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.
4 votes -
Unable to perform game actions in pick two turtles draft
I cracked a mutagen token to put a counter on a creature and the game froze up causing me to time out of pick two draft
2 votes -
Unable to play on android or windows
After opening the game and going through the usual loading screen I was greeted with attached screenshot.
I tried both android and windows and had the same result.I was able to get in after 16 hours but encountered the same problem hours later when trying to get in to clear some dailies.
1 vote -
Magic Arena, can't log in
after my last match today i simply wasn't able to connect to the game again, i get "Unable to login authentication failed for ********: Timeout"i tried reinstalling the game and some other trobuble shooting but nothing seems to work
7 votes -
The card descriptions are no longer there on the majority of the cards.
Most of the cards I have/played against no longer show the description of effect of the cards it's see through or looks cut out.
I play on Android. The problem is in deck building along with in game matches. Both my cards and the opponents. It's not a huge issue with mine but I'm unable to know what's going on with different cards I don't know that the opponent uses.1 vote -
Timeout during login
Ich kann mich in meinen Account nicht einloggen. Ich war gerade bei einem Pick-2-Draft und gegen Ende konnte ich mein Deck nicht bauen. Ich habe die App neu gestartet und dann konnte ich mich nicht mehr einloggen. Die Fehlermeldung lautet Timeout.
5 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
Cannot purchase rare wildcards
For a month I have been unable to purchase rare wildcards from the store. It states that I already purchased the item and "store purchase failed duplicate transaction "
5 votes -
App crash in quick draft match
Mobile app crashes during quick draft games. When I reboot the app, it reconnects me to the ongoing match and, if my opponent is attacking, I am unable to allocate blockers. Happened 3 times in a single match and cost me the game due to being unable to block damage each time the app crashed.
Attached is a screenshot of the app prompting me to allocate blockers and highlighting the available ones, but I am unable to select them. I am however and to press every other button on the screen including: going into the settings, emoting, selecting "no…1 vote -
Patchwork Banner / Slivers from Thrumming Hivepool
Bug: iPad, Standard Ranked Match on MtG Arena
I have Thrumming Hivepool in play, producing Sliver Token Creatures. When I then play Patchwork Banner the menu offers no Slivers as creature type to select with Patchwork Banner. (It does offer the OTHER creature types included in my deck, but not Slivers. Shouldn't it offer ALL creature types?
1 vote -
MTGA Stalls out when loading a new match and when the timer runs out completely.
Just got back on to finish wins for the day. Joined the Starter Deck league with WG (which worked earlier today).
When loading into a new game it doesn't show any 'my/opponent's turn' UI, it just stalls out until timer starts then runs out and then stalls there too. Exited the first try, entered a second, where "Waiting for Opponent" started almost immediately when it usually only starts when I'm matched up with someone. ~10 secs later I'm matched up, but the same thing happens. Currently still there with stalled timer (pic 4).
Pics supplied, 3 of the first and…
12 votes -
Cards not showing in game
Cards do not show up in the game interface, either for myself or my opponent. The playing surface / arena is shown but there are no cards in hand, no library, no graveyard etc. I'm unable to take any actions and the timer visual starts ticking down. I can't even concede the game. When I click concede nothing happens so I have to restart the game and then the match is gone.
10 votes -
Pitting player to meta decks - and then re-pitting constantly (even if answered "Did not like"
Has anyone else noticed if u get pitted vs meta-deck - you choose Did not like.
And you will get 10+ more games in row vs different meta-decks.
If selecting "Like" - you will get pitted again - vs harder meta-decks.
ng this kind
My question to playerbase everyone - are anyone else have same feeling - it is not "random" but intentional
force to buy pixels?Please take vote for to bring meta-deck's in to own league of gameplay.
1 vote -
Land Tax makes you draw lands even after suffling your deck
After land tax triggers and you accept to search your library for 3 lands, your next draw is always a land
1 vote -
Bug in selecting blockers
How to report a bug
1. Give us the steps to reproduce the bug
I clicked on the button next step which would be select blockers, what happened is that step got skipped cause I had not the right blockers in place at that moment though... with an instant speed spell I could get a 2nd blocker to block a menace unit. To me it is strange that this cannot be done in the select blocker phase. This had quite some impact on the game as now I wasted a spell (I thought I was still in the select blocker…2 votes -
Bug/Product suggestion
I'm unable to log in keeps telling me that it has timed out .
3 votes -
companion
Using windows 10 and companions aren't available and I cant reclassify deck from pioneer to standard. i already tried to repair files and it didn't work...
3 votes -
Product Suggestion
More options in deck building. Like being able to create your own subcategories, such as putting all of your cards together that destroyed Target artifact no matter the color. Obviously more options than just one or two. And then the option to test your deck against the bot and be able to pick the parameters such as the deck style that the bots going to play with. So if I'm trying to build a standard deck the bots can play with standard rule deck.
1 vote -
Pick two cards TMNT DRAFT event
I was creating my deck for the event when it suddenly promoted that deck craeation failed. It kicked me out and had to work my way back to that event but when I tried again the same error happened. I opted to exit the app and restart again. When I logged back in it appeared as if my game ended. Because it was requiring me for gold or diamonds to play. I haven’t even built and played the deck I drafted. I lost 1 draft token because of this.
2 votes
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