MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4169 results found
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Error in double plotted quintorus
I didn't end my main phase one right after a bird plotted a planeswalker that had also been plotted on an earlier turn and when I went to play the planeswalker plotted on an earlier turn I was somehow in my battle phase and I definitely didn't do that I had the mana to play. Quite puzzled is this a program error or something in rules text that I am as of yet unfamiliar with?
1 vote -
Aang's Journey Kicker Bug
I noticed when I play Aang's Journey with the kicker cost that it only allows searching for a shrine card, but not the land card. I don't recall if life was gained or not.
With the Kicker cost we should be able to search for a shrine, a land, and gain 2 life with that Lesson card. I was on PC when I noticed the bug, haven't got a chance to check on Android yet.1 vote -
The Dominion Bracelet taps equipped creature
I had Ashaya, Soul of the Wild on the battlefield with P/T 7/7 and equipped her with The Dominion Bracelet which made her an 8/8 and then tapped my Rofellos, Llanowar Emissary for 7 green mana and activated her gained ability from the bracelet and the game tapped her for one green and left one green from Rofellos in my mana pool. WTF? WHY? That happened in another game with another creature while having Ashaya on the field, too. Then I tried this in Full Control Mode and I couldn’t activate the ability at all.
1 vote -
Festival XP
Festival XP didn't increase mastery pass at all after unlock 1000 XP from completing 5 of the achievements
1 vote -
1 vote
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Continuous 10GB Update
The game is unplayable with slow wifi. It took me two hours to download it. It took me one hour to then do another update upon opening the game. It has since done a 10GB update after EVERY tutorial level. Restart the game? 10GB update. Exit a game? 10GB update. Never mind trying to get into this. It seemed fun but Wizards has not shown much love for the bugs after dealing with this and looking up what everyone else is experiencing. Here (below) is a FIVE month old reddit thread with people experiencing this IDENTICAL bug. Incredibly disappointing. 0.6/5. I thought I was gonna find a new hobby and I'm tired of corporations pumping out products instead of crafting high quality
https://www.reddit.com/r/MagicArena/comments/1m8d2se/just_opened_arena_and_suddenly_theres_an_11_gb/
The game is unplayable with slow wifi. It took me two hours to download it. It took me one hour to then do another update upon opening the game. It has since done a 10GB update after EVERY tutorial level. Restart the game? 10GB update. Exit a game? 10GB update. Never mind trying to get into this. It seemed fun but Wizards has not shown much love for the bugs after dealing with this and looking up what everyone else is experiencing. Here (below) is a FIVE month old reddit thread with people experiencing this IDENTICAL bug. Incredibly disappointing. 0.6/5.…
1 vote -
Tishana's Tidebinder
Tishana's Tidebinder appears sometimes to not permanently stop an ability from triggering on a card. I have most frequently run into this issue against the Ouroboroid/Managorger Hyrda/Sazh's Chocobo/the 2/1 green mythic from FF which doubles power on a landfall trigger.
I have countered the ability of all of these cards with a Tishana's and sometimes it does permanently shut down the triggers, but most of the time they start triggering again the next turn. Sometimes this seems to happen because the creature gets modified in some way (enchanted/gains a +1/+1 counter), but from my understanding of the rules that shouldn't create a new instance of the creature and the ability should still be shut down.
I play on a windows PC. Would appreciate Tishana's Tidebinder working correctly as it becomes a significantly worse card if the permanent shut down isn't on it and I have lose multiple games to this error so far.Tishana's Tidebinder appears sometimes to not permanently stop an ability from triggering on a card. I have most frequently run into this issue against the Ouroboroid/Managorger Hyrda/Sazh's Chocobo/the 2/1 green mythic from FF which doubles power on a landfall trigger.
I have countered the ability of all of these cards with a Tishana's and sometimes it does permanently shut down the triggers, but most of the time they start triggering again the next turn. Sometimes this seems to happen because the creature gets modified in some way (enchanted/gains a +1/+1 counter), but from my understanding of the rules that shouldn't…2 votes -
cannot select creatures to attack
I tried to click the gear button to change settings but closed the client by mistake.
I quickly restarted the app and rejoined the match.
It was my declare attackers step but I could not select attackers.2 votes -
Omenpath journy is bugged with zealous-conscripts
I took control of my opponents Omenpath journy, at the end of turn it triggered, but instead of letting me put one of the lands into play it let my opponent put a land into play (on my end step!)
3 votes -
Roping cooldown/timeout
After a player times out (due to roping), the client automatically puts the player in "timeout." Meaning they are unable to access any portion of the client for 10 minutes. If it's done again, the timeout is 30 minutes, 3rd time for 60 minutes. 4th time is 24 hours. On the 5th infraction it should flag the players account for review, where it can be determined what the next steps should be.
9 votes -
Couldn’t target a triggered ability when there was multiple triggers on the stack
My opponent was about to kill my creature with a damage removal spell. My opponent had two ledge shredder and a cori steel cutter and this was his second spell. I wanted to target one of the ledger shredders so I could block one to not have my Kaito planeswalker die to combat. There was an animation of ledger shredders and 6 on the stack and I couldn’t target the trigger to counter.
It actually cost me the match and I have gone down 2 bars of a tier. I couldn’t screenshot because of frustration and this is my first bug I’ve posted.
I am playing on my iPad and the match was against Izzet Phoenix in pioneer ranked best of 3 match. The last match I played before the submission of this bug.
I hope this gets resolved because it cost me the match.
My opponent was about to kill my creature with a damage removal spell. My opponent had two ledge shredder and a cori steel cutter and this was his second spell. I wanted to target one of the ledger shredders so I could block one to not have my Kaito planeswalker die to combat. There was an animation of ledger shredders and 6 on the stack and I couldn’t target the trigger to counter.
It actually cost me the match and I have gone down 2 bars of a tier. I couldn’t screenshot because of frustration and this is my first…
1 vote -
Reward Track Bug
I received the bonus EXP from the winter event, but did not receive the Lv 46 pack I should have with it.
1 vote -
Bug
On mobile and, once in while if I have disruptive connection, I reconnect only to be logged out and when I log back in.
Then
I must install the additional 800MB package again.1 vote -
Date format not respecting device settings
The iOS app displays dates (for example in the Inbox) is US format (mm/dd/yyyy). My device is not setup as US and uses dd/mm/yyyy. This app doesn’t respect that setting. Please fix it such that things like this use the device settings rather than just assume everyone wants US formats 🙂
1 vote -
Endless loop cards breaking game.
When the cards in the picture are used together it creates and endless loop that just keeps going until you lose the game. There is no way to fight with this if you can't get rid of the card(s).
3 votes -
Tiered Spell Restoration Magic Freezes Client
Restoration Magic (tiered spell) freezes the game and doesn't allow selection and forces timeout on Android OS.
4 votes -
Asset Manifest Error
I am posting separately because this was not an issue earlier today, or ever since I have played the game. I try to load the game from steam, and get Retrieving Asset error with a retry - and when I click retry same thing. It just never works anymore.
Give us the steps to reproduce the bug - I load the game from Steam on my computer. Then I get the error on the loading screen.Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC, Steam.Enter the actual results you’re experiencing - Asset Manifest Error, retry? (loops)Enter the expected results of the feature- The game should load and work like it did a few hours ago.Add any relevant screenshots/videos N/A - it looks pretty commonIf you found a workaround, please add workaround steps. - None
To help the trouleshooting along, I am on WIN 10, I went into my steam folder, deleted the downloads folder, then uninstalled and reinstalled the game. Still got the same error.
I am posting separately because this was not an issue earlier today, or ever since I have played the game. I try to load the game from steam, and get Retrieving Asset error with a retry - and when I click retry same thing. It just never works anymore.
Give us the steps to reproduce the bug - I load the game from Steam on my computer. Then I get the error on the loading screen.Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC, Steam.
…Enter the actual results you’re experiencing - Asset Manifest Error, retry?
2 votes -
Arena down, not connecting "Error Updating Data"
I'm connected to the internet but getting "Error Updating Data: Please check your connection and try again"
My connect was lost in the middle of an event game.
2 votes -
Supreme Verdict and Valgavoth
I played a Pioneer Event match and noticed a bug.
Shortly speaking, a Supreme Verdict didn't work on a Valgavoth, Terror Eater.My opponent had, i believe, only two nonland permanents on the field: a Valgavoth, Terror Eater (having exiled a few of my stuff a turn earlier) and an Atraxa, Grand Unifier. I cast a Supreme Verdict, but it only destroys Atraxa, leaving Valgavoth untouched. I suppose it had something to do with the replacement effect mechanics or whatever, but I'm pretty certain it wasn't supposed to work this way. Valgavoth doesn't prohibit board wipes as far as I'm concerned.
Sadly, i didn't take any screenshots of the match.
I played a Pioneer Event match and noticed a bug.
Shortly speaking, a Supreme Verdict didn't work on a Valgavoth, Terror Eater.My opponent had, i believe, only two nonland permanents on the field: a Valgavoth, Terror Eater (having exiled a few of my stuff a turn earlier) and an Atraxa, Grand Unifier. I cast a Supreme Verdict, but it only destroys Atraxa, leaving Valgavoth untouched. I suppose it had something to do with the replacement effect mechanics or whatever, but I'm pretty certain it wasn't supposed to work this way. Valgavoth doesn't prohibit board wipes as far as I'm…
1 vote -
mocking jay
the first time you cast mockingjay when you chose to pay any amount of mana for the spell, you get one less mana to help copy a creature. the first mockingjay you cast if you pay (1) mana to play the spell, you should get to copya creature that costs up to (2) total. It doesn't. It only behaves appropriately after you've played the spell or attempted to play the spell and then canceled the spell and tried again. After that, the spell works correctly for any other copies you play.
1 vote
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