MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
4116 results found
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Changing companion crashes mobile
In the iOS app, when you are building a deck and try to change your companion, the app crashes
10 votes -
Game feels just as rigged as this feedback page. There are over 500 pages of feedback about how rigged it is.
This is pathetic wizards. There are 500 pages of feedback that all pertain to how rigged your game is, and I doubt there is a response to even one. The blatant scamming of your customers should be illegal, and all of you should be massively ashamed of yourselves, considering how much different the online game plays compared to paper, there is no contest, this trash is rigged in order to increase profits for Hasbro, simple as that and incredibly sad considering this is all there is left of magic at this point.
6 votes -
When i try to purchase gems the "waiting for server" load screen never stops
When I try to purchase gems the "waiting for server" load screen never stops and I have to quit the program to get out. I'm a Mac user.
14 votes -
Opening hand card glitch
During my game 2 I was missing a card in my opening hand and instead it was a blank space in the middle of my hand. On game 3 my shrine to nyx bugged out when trying to play it. It was hard to select in the user interface as it was spazzing out. I eventually was able to play it but the card had a visual glitch where the border of the card looked like the sleave of my opponent's deck. I also noticed in game 3 that my opponent had an unplayable card as he had a gap in his hand like I did on game 2.
During my game 2 I was missing a card in my opening hand and instead it was a blank space in the middle of my hand. On game 3 my shrine to nyx bugged out when trying to play it. It was hard to select in the user interface as it was spazzing out. I eventually was able to play it but the card had a visual glitch where the border of the card looked like the sleave of my opponent's deck. I also noticed in game 3 that my opponent had an unplayable card as he had a gap…
5 votes -
stuck on waiting for opponent
I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent
28 votes -
Exchange of Packs
Hi, I have a suggestion about packs which collection we have already compleated. I now that oppening such packs we got gems, but, instead or as option, I believe it would much more interesting if we could exchange these packs for ones of older collections. The experience of oppening a pack is very cool, and it would help us to compleate older collections.
5 votes -
My arena rope was burning while waiting for my opponent's stack of triggers to resolve
I was waiting for a stack of triggers my opponent controlled to finish resolving and my rope was burning which caused me to lose mana I was tapping to cast my spell through no fault of my own as I could not make my opponent's triggers resolve faster
8 votes -
Waiting For Server
I Have Re-Installed The App, Logged Out & Back In Several Times & Tried On Many Different Days. I Can Download The UpDates No Problem, But CanNot Log In. Waiting For Server Has Been Killing This App For Too Long. Please Fix This.
Thank You!
8 votes -
Paradox Engine Ban
It is beyond mind-boggling how this card hasn't been banned on Arena yet. Wasn't MtGA meant to reflect the paper game? Apparently not, seeing as it has had digital-only cards for years, digital erratas to paper cards & a blatant refusal to ban cards that are banned in paper.
Of course, this wouldn't be a problem if we could just blacklist cards we don't want to see in casual queues. Aka: Rule Zero.
9 votes -
Didn't receive Gold for completing Daily Quest
Completed Daily Quest"Cast 20 black or red spells." I did not receive the 500 Gold reward. I even closed and restarted the game and I have still not received it.
8 votes -
Not enough disk space
The game says I dont have enough disk space even though my phone has over 10 gb of storage space remaining. Any fix for this?
24 votes -
Tri lands
The tri lands with land types cannot be used in the chromatic cube unless the alternative art is purchased for 3000/600 gems each. I was able to play them after making the purchase
11 votes -
Game keeps crashing
Playing arena on iOS (iPhone). Keeps crashing several times during matches. Almost lost due to being timed out. I have uninstalled/reinstalled but it hasn’t fixed the problem. Was working great before the recent big upgrade. Very frustrating
27 votes -
server disconnect
server disconnect during game play losing matches left and right
49 votes -
game and feedback is rigged
why does the feedback mainpage only have things not relevant to actual gameplay? seems like you guys are rigging this page just as hard as you rig the games? this is trash behavior
5 votes -
6 votes
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Block Players
It can be hard to keep on top of bugs, exploits, OP'd cards & 'cheat' metas, and toxic player behavior. I'd really love at least the option to block a player and never be paired again with someone spamming 'your go' at me, metagaming with some endless loop instant-win combo, Scute Swarm, or Second Sun, or purposely trying to annoy the opponent into quitting by taking a full timer every single turn. Please give us a block option along with a friendlist that prefers friends in random matches.
14 votes -
Network Error
I got on to launch my game and I keep getting a network error message. My internet works but the website says there are no issues.
8 votes -
FIX YOUR GAME BO3 & RNG
I DID PUT BEZA FROM SIDEBOARD, ******* CHEATERS PIGS!
FIX THE RNG & BO3 SIDEBOARD PIGS!2 votes -
rigged
Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.
They only want millionaires in their game, not normal people, bad luck.Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…2 votes
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