MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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177 results found
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crash
I was playing Qualifier weekend and after game one instead of taking me to the sideboard, it took me to the main menú. It was really werid as Im not sure if it's an exploit or bug bugt only happens while winning. Afterwards, I restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead. I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games this doesn't happen, unless it's mythic…
1 vote -
Crash game
every time I play the path of annihilation and corrupted shapeshifter card and the game crashes
1 vote -
crash
I was playing Qualifier weekend and after game one instead of taking me to the sideboard, it took me to the main menú. It was really werid as Im not sure if it's an exploit or bug bugt only happens while winning. Afterwards, I restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead. I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games this doesn't happen, unless it's mythic…
1 vote -
Loading Screen crash
PC, windows 11. I try loading the game like normal. I get to the "loading initial scene" with the new TMNT background, the game crashes. Everything on my PC is up to date.
2 votes -
Android app startup crash
Since the latest update (Jan 15th?) I can't start the game app - it crashes at the loading screen. It happens always.
Device: OnePlus 15
OS: Oxygen 164 votes -
Game freezes during turn, leading to timeouts or crash
Since the last update (Feb 24th 2026) The game tends to become unresponsive as card effects resolve, leading to unpreventable timeouts and game loss. It's like "waiting on opponent" timeout, except it's my go but there's no option to resolve the stack or pass
Repairing/reinstalling/reopening doesn't fix as maybe 60% of games still end through concessions due to technical issues
Suggestion: implement a "Sorry, I'm having technical issues" emote so at least we can maintain a level of respectful sportsmanship during these frustrations
I can't justify spending Gold or Gems to join events knowing that the game will probably crash…
10 votes -
Mirrorform game crash
When coppied with Double Vision and selecting Lavaleaper with both the original and 2nd copy with 100 treasure tokens on the board it freezes on the cast and crashes in a draw.
Android
Nothing happened
Expected all my non-land permanents to become copies of Lavaleaper so I could attack for lethal2 votes -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
2 votes -
Companion Menu Crash
When trying to access the companion menu on mobile app, game crashes and force shuts down application.
1 vote -
Android crash - V 2026.55.0.5391
Since update, when i try to open app, it gets to scene initialization and crashes with an error message, pics included
3 votes -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
Game crash during SOS premier draft
Game crash during SOS premier draft. It just looks like win for me, as opponent timer run out and game finished premier draft. Than I could not log in. I have reinstalled MTG:Arena and get back to find out, I have lost.
Please, give me at least paertial refund. I like to do premier drafts and I am running out of crystals this way.
Also, when I click in last second to choose a card during a draft, it doesn't record. That is know bug, as I have seen it to happen on populars Twitch streams.
1 vote -
Android update crash
Updated and match freezes on launch. Every time on Android
2 votes -
Behold causing game to crash on iPhone 15 pro max
Just played a draft using behold and merfolks. Would like a refund on money spent to play in draft due to behold mechanic causing a game crash every time it triggered.
1 vote -
Bug: Mass token generation causes client crash and draw
When combining token multipliers (e.g. Elspeth, Storm Slayer) with Exalted Sunborn buffs from Cotton Caretaker, then playing a token-creation spell (Hop To It / Release the Dogs), the resulting token count exceeds what the client can handle, forcing the game to end in a draw.
Suggested fix: Cap the maximum number of tokens that can be created in a single trigger (e.g. 500 or 1000). Any excess tokens beyond the cap are simply not created. This preserves gameplay while preventing the crash.2 votes -
Couldn’t block after a client crash on iPad
I was playing Sealed Lorwyn and was 6-2, and about to win my 7th game.
The game took a very long time with a slow opponent. Then his deck ran out, so he did one final desperate attack. All I had to do was block and I’d win, but for some reason my client crashed!
I opened the client as fast as I could, but once I was back in I couldn’t drag/select any characters to block.
I tried reopening the client and again it didnt work.My opponent had this elf that when it attacks it has to…
3 votes -
Leyline of Resonance causing Android client to crash
When I have Leyline of Resonance on the battle field occasionally the copies of a spell will not enter the stack causing my client to freeze. I cannot cast any spells and toggling the view of the stack stops working (I can tap the button but the cards shown don't move). If I restart the client, I can get back into the game and continue play.
I have not been able to replicate it consistently or get a good log file (because my client closes to get back into the game). I did try to repair the game files and…
1 vote -
weird game crash/freeze
game gave a random notice to reconnect, I clicked it, I watched my opponent continue to play but couldn't do anything. the gear symbol for settings was not there and after a loss said my life was at -4 and both timer ropes were running. When timer ran out it just sat unresponsive.
1 vote -
Complete crash of everything
Hi guys,
I don't know wgat happened, but after the previous update the game became almost unplayable. Till then I played in my Android phone exclusively. You can check my account, I am a serious player and I am spending some real money on this game. First of all - there ks no card mechanics description. I play magic for 20 years, but I don't know all the mechanics, specially new ones. So I lost a game due to playing evoke cost instead of normal one. But then came a new update today. And I am entering my draft, but…
1 vote -
Game Crash During Deck building
I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.
3 votes
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