Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • or

196 results found

  1. crash

    During two of my cube drafts the game has crashed on PC while in a draft. Specifically this happens when you are dragging a card in the pack to be placed in the deck area and the timer runs out. When that happens the game picks a random card and freezes up. It then gives you a "unexpected pick error" and the game closes out. This has happened twice accross two drafts so it should be reproducible.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Crash android

    I lost a draft because the game crashed and was unplayable.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Loading Screen crash

    PC, windows 11. I try loading the game like normal. I get to the "loading initial scene" with the new TMNT background, the game crashes. Everything on my PC is up to date.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Bug: Mass token generation causes client crash and draw

    When combining token multipliers (e.g. Elspeth, Storm Slayer) with Exalted Sunborn buffs from Cotton Caretaker, then playing a token-creation spell (Hop To It / Release the Dogs), the resulting token count exceeds what the client can handle, forcing the game to end in a draw.
    Suggested fix: Cap the maximum number of tokens that can be created in a single trigger (e.g. 500 or 1000). Any excess tokens beyond the cap are simply not created. This preserves gameplay while preventing the crash.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Crash game

    every time I play the path of annihilation and corrupted shapeshifter card and the game crashes

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Mirrorform game crash

    When coppied with Double Vision and selecting Lavaleaper with both the original and 2nd copy with 100 treasure tokens on the board it freezes on the cast and crashes in a draw.
    Android
    Nothing happened
    Expected all my non-land permanents to become copies of Lavaleaper so I could attack for lethal

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Android crash - V 2026.55.0.5391

    Since update, when i try to open app, it gets to scene initialization and crashes with an error message, pics included

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. crash

    I was playing qualifier weekend and after game one instead of taking me to the sideboard it took me to the main menu, it was really weird as Im not sure if it's an exploit or bug but it only happens while winning. Afterwards y restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead . I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games doesn't happen, unless it's…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. crash

    I was playing Qualifier weekend and after game one instead of taking me to the sideboard, it took me to the main menú. It was really werid as Im not sure if it's an exploit or bug bugt only happens while winning. Afterwards, I restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead. I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games this doesn't happen, unless it's mythic…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Tazri Beacon of Unity

    Tazri Beacon of Hope Softlock causing losses.

    Currently on a PC, having purchased the game through epic games.

    Have had 2 sperate instances of this happening

    When you go to activate his ability, as others have said, 5 mana opptions come up, when there should be only one.
    The game then is essentially waiting for you to make a selection, normally this would be either the colored mana or 2 of any color, for each slot.
    Since the 5th slot is empty, it is still waiting for a selection, but none are able to be made, as its an empty…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. crash

    I was playing Qualifier weekend and after game one instead of taking me to the sideboard, it took me to the main menú. It was really werid as Im not sure if it's an exploit or bug bugt only happens while winning. Afterwards, I restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead. I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games this doesn't happen, unless it's mythic…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Crash when click on "find match" after update in 2025/01/07 on MacBook Air. General issues on homepage

    Crash when click on "find match" after update in 2025/01/07 on MacBook Air. General issues on homepage

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Crash QuickDraft - Black cards with no text

    Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
    I play on windows. Didn't do anything special, just paid my 5k gold.
    I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
    I would like to be refunded please

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Couldn’t block after a client crash on iPad

    I was playing Sealed Lorwyn and was 6-2, and about to win my 7th game.
    The game took a very long time with a slow opponent. Then his deck ran out, so he did one final desperate attack. All I had to do was block and I’d win, but for some reason my client crashed!
    I opened the client as fast as I could, but once I was back in I couldn’t drag/select any characters to block.
    I tried reopening the client and again it didnt work.

    My opponent had this elf that when it attacks it has to…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Leyline of Resonance causing Android client to crash

    When I have Leyline of Resonance on the battle field occasionally the copies of a spell will not enter the stack causing my client to freeze. I cannot cast any spells and toggling the view of the stack stops working (I can tap the button but the cards shown don't move). If I restart the client, I can get back into the game and continue play.

    I have not been able to replicate it consistently or get a good log file (because my client closes to get back into the game). I did try to repair the game files and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Gameplay stall/crash

    Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Android update crash

    Updated and match freezes on launch. Every time on Android

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Game Crash During Premier Draft

    I was playing Premier Draft normally.
    My timer was still running but I was unable to do any actions. Then app crashed with different error messages.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. ctrl button crashes game

    Pressing ctrl during a match causes the client to freeze and crash. It crashed three times in a single game for me.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Companion Menu Crash

    When trying to access the companion menu on mobile app, game crashes and force shuts down application.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories