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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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539 results found

  1. Client crash causing game loss

    Client crash causing a game loss. It had crashed earlier in the day also

    I am on PC

    5 votes

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  2. crash

    After 7/22/2025 update, game will crash mid round. I'm playing a Premier Draft and have been assigned loses.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  3. Game crash

    Game crash randomly. In ranked is kinda annoying. Thanks

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Game crash

    Game crash when I sacrifice the artifact to win the game

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  5. App crash

    App crash on each connection during a match against ia (not tested against player)
    Tab Redmi Pad Pro

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. EOE mechanics crash game

    Mechanics from EOE cards crash my game. (Warp and Station) My game also crashes when an opponent uses these mechanics as well.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Crash during draft

    Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Crash When Playing Job Select

    Every time I play a job select equipment arena crashes. It only happens when I play a job select equipment (not my opponent). After the crash, when try to rejoin my client continues to crash.

    I am playing on Android on a Pixel 9. I've reinstalled the app and don't know if that has resolved the issue. This has cost me two losses in a premier draft.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Saga Creatures Causing Crash on Android Mobile

    Saga Creatures from the new Final Fantasy are causing crashes on Mobile and being unable to rejoin game, resulting in game loss. Steps to recreate: play Arena on Android S25, play any Saga, crash. Have tested with Summon: Fat Chocobo and Summon: Fenrir.

    8 votes

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    2 comments  ·  Events  ·  Admin →
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  10. Android app crash

    App crashes at the very end of everygame, since 10 days (around August 10th, even before the last
    update. It also crashed midgame in a match from Starter Deck Event. Interestingly, crash deletes my picture from my wallpaper.
    Galaxy S25 Ultra, last Android version n⁰15

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game crash

    Game crash and closing. Can’t even finish 1 **** game. Keep trying to log in and keeps crashing. Hasn’t been playing for over a year and haven’t had any issue until lately. Fix the issue please it’s really **** annoying and frustrating.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Crash android

    Nearly during every game the app crashes. I'm back in my homescreen and I have to reconnect. After restarting the app I'm back in the game 1 or 2 rounds later.
    I already reinstalled the app. No changes.
    The error occurred after the last update.
    My device is a Samsung galaxy S10 with Android 11.

    37 votes

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  13. game freeze nd client crash all the time since last update. its annoying !!!!

    game freeze nd client crash all the time since last update. its annoying !!!!

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Crash after march 19 update

    Game will repeatedly crash when waiting for a game to load and the screen displays “Ready.” Only started happening after march 19 update.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. 28 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. I found the crash bug

    Hello I found the crash bug during the match can you fix please

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Client crash during draft

    Got a crash of the client (PC windows 11) during my last quick draft, had to restart the client and reconnect. Lost the game by the time i reconnected. No apparent issues with my connection. Can you help me?

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  18. crash on mac client

    Mac client crashes constantly, at least three times a day

    59 votes

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  19. Newest update edge of eternities crash

    Since the last Update the game crashes directly after entering a match. Starting the match after that leads to another direct crash. No error codes, the game just goes back to normal cell phone screen. Please fix that because I am not able to play.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Mobile iOS Crash

    MTGA Crashing when trying to enter a game on iOS. Has been happening for multiple days now and no attempts at restarting the device or app have fixed it.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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