MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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482 results found
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App crash
App crash on each connection during a match against ia (not tested against player)
Tab Redmi Pad Pro1 vote -
store crash
Crash when Entering Store - the screen for the store never opens, the game just crashes and closes. Can't make any purchases.
1 vote -
Game Crash during draft and sealed
i got a lost at my sealed cause of crash during game and 3 lost in a row during draft...i pretend my crystals back...this is an arena problem and we all should have the refound.The game crash during play and don't let me rejoin in the current game...but it only let me enter after the time is out and i got a loose!
I want my sealed and draft crystal back!22 votes -
Crash during draft
Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect
2 votes -
Crash android
Nearly during every game the app crashes. I'm back in my homescreen and I have to reconnect. After restarting the app I'm back in the game 1 or 2 rounds later.
I already reinstalled the app. No changes.
The error occurred after the last update.
My device is a Samsung galaxy S10 with Android 11.37 votes -
EOE mechanics crash game
Mechanics from EOE cards crash my game. (Warp and Station) My game also crashes when an opponent uses these mechanics as well.
2 votes -
Android app crash
App crashes at the very end of everygame, since 10 days (around August 10th, even before the last
update. It also crashed midgame in a match from Starter Deck Event. Interestingly, crash deletes my picture from my wallpaper.
Galaxy S25 Ultra, last Android version n⁰152 votes -
Crash When Playing Job Select
Every time I play a job select equipment arena crashes. It only happens when I play a job select equipment (not my opponent). After the crash, when try to rejoin my client continues to crash.
I am playing on Android on a Pixel 9. I've reinstalled the app and don't know if that has resolved the issue. This has cost me two losses in a premier draft.
3 votes -
Client crash during draft
Got a crash of the client (PC windows 11) during my last quick draft, had to restart the client and reconnect. Lost the game by the time i reconnected. No apparent issues with my connection. Can you help me?
3 votes -
Scute swarm crash
Game crashed after 200 scute swarm tokens pc
28 votes -
Game Crash
I was playing a game when Arena froze on a creature entering the battlefield on my opponent's side (Voidforged Titan). When I restarted I got the screenshot attacked then it froze and crashed. I tried multiple times and got the same crash every time. Only when the game ended was I able to get back on and got a game loss. I don't know what compensation looks like for this but would be interested in that process.
1 vote -
Crash
Game continually crashes. Just lost 2 premier drafts in a row due to crashing when connecting to opponent.
2 votes -
Saga Creatures Causing Crash on Android Mobile
Saga Creatures from the new Final Fantasy are causing crashes on Mobile and being unable to rejoin game, resulting in game loss. Steps to recreate: play Arena on Android S25, play any Saga, crash. Have tested with Summon: Fat Chocobo and Summon: Fenrir.
8 votes -
Mobile iOS Crash
MTGA Crashing when trying to enter a game on iOS. Has been happening for multiple days now and no attempts at restarting the device or app have fixed it.
16 votes -
crash on mac client
Mac client crashes constantly, at least three times a day
59 votes -
Crash after march 19 update
Game will repeatedly crash when waiting for a game to load and the screen displays “Ready.” Only started happening after march 19 update.
2 votes -
Crash
Game crashes mid match. Using android app. When immediately trying to reopen the app, it tries to rejoin the match in progress, but presents a loading screen that just says "description" over and over instead of the normal lore type text (attached). The app plays the sound as if it connected to the match in progress, but then immediately crashes before actually rejoining the match.
Workaround: wait sufficient time for current match to end, then reopen app. App will load successfully
2 votes -
Crash always
Over 20 times in the last 5 days i have tried accessing the store and I was kicked out of the game instantly every time.
I can still access pack page by goong via packs->get packs.
When entering that way I can then access the following pages: gems, daily deals, bundles and decks. Only featured and cosmetics pages crash the game.
Also noticed that when trying to change companion when in a deck it does the same...
I did not have this problem before and my device is up to date and good enough to handle the game. Please help...
1 vote -
Crash
My game crashes frequently. This started some time in the last 7 days. The majority of the crashes happen right when a match is found. Not a huge issue as I can open the game again and get back into the match mostly. But recently it crashed then signed me out in the middle of a ranked draft match two separate matches which caused me to time out and lose and ultimately lose my draft run.
1 vote -
Newest update edge of eternities crash
Since the last Update the game crashes directly after entering a match. Starting the match after that leads to another direct crash. No error codes, the game just goes back to normal cell phone screen. Please fix that because I am not able to play.
4 votes
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