MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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528 results found
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sparky
hi, sparky keep coming back every time i go in the home on the game. It happen on pc and ios. How do i fix it?
79 votes -
Can’t see cards in Premium draft Midnight Hunt iOS
Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me…basically stuffed up a really good hand. And yeah the cost of everything is crazy expensive how greedy Hasbro. You would have way, way more money if the product was a bit cheaper…but yes please I want my draft token refunded thanks. Screenshot below. IOS iPad player btw
1 vote -
Daily wins and ranking not working
The daily wins don't seem to count, they don't progress anything. I've won at least four games now, my rank did not change and I received no credit towards daily or weekly wins.
13 votes -
Arena not working
Matches are not loading right now. It will sometimes match you with an opponent but not always and when it does the game is just frozen and will not even let you concede
5 votes -
Curse of Silence not working with some cards
Casted curse of silence , searched for Kuja, Mage Manufacturer and for Inalla, Archmage Ritualist. Both weren't in the list to select. I remember another games i've searched for other cards and they wasnt there too.
Maybe rework the list of this kind of cards every week to always be updated is the best option, using something that compares the list already in it with all cards list.1 vote -
Deck Format Changer and Companions list is Bugged
Companion selection bugged out about the same time as the deck format changer in deck editor. Deck editor now falls behind deck stats and is not selectable with mouse pointer. Can only be selected with tab. List of companions no longer appears and the last pet selected appears to have graphical issues. Issue appears on PC and iPhone with most current software versions.
4 votes -
Daily wins and ranking not working
I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).
9 votes -
Deck Validation Tray in deck builder not working
Deck Validation Tray in deck builder is not working as it shows behind the rest of the gui elements (creatures, mana, colors composition dashboard).
Playing the game in PC Steam.
Already did game validation and it redownloaded the necessary files.
Happens with all decks.
2 votes -
Online matches not connecting.
Online matches on IOS are freezing at the stage of choosing which player goes first. Tried uninstalling and reinstalling, no change.
12 votes -
Hello, Magic! My name is Celina, and I'm 7! I wish you had these three card collections: Wicked, Hello Kitty and friends and SuperMario
Hello, Magic!
Hello, Wizards of the Coast!
My name is Celina, and I'm 7!
I wish you had these three card collections.
The first one is from Wicked.
Hello Kitty and friends.
And Super Mario.
Bye!1 vote -
Deck Building Issue
Is anyone else on IOS having the issue in deckbuilding during a draft where the back button in this screen does not work? You have to cancel deck building (and all current deck building changes) to return to the draft deck.
16 votes -
Lurus Bug in 60 card challenge with friends.
There is a bug that you cannot use a deck with Lurrus as the companion in 60 card deck versus when challenging a friend. the game will not load. Have reproduced it with Boros auras in historic and Boros energy in historic.
1 vote -
Protection from opponents is not working. Lost a match because of it.
Protection from opponents is not working.
1 vote -
Friend request interface
Friend request not working for myself nor my friend. Also can’t direct challenge one another. We just sit at the matchmaking screen waiting for the other to accept/challenge. Game says friend request successfully sent yet neither of us are a friend request to accept.
2 votes -
Elenda hexproof working incorrectly in brawl
When playing an opponent, I used a creature with deathtouch to block an opponents Elanda, Saint of dusk. It had no items equipped and the opponent had no enchantments or auras or creature abilities active to prevent death touch from working. The opponents elanda was not destroyed twice when battling creatures with deathtouch, and contributed to my loss significantly.
1 vote -
Tend the sprig not working with changeling
Tend the sprig says that after you get the land if you have 7 lands and/or a treefolk you get a token. I had a changeling in play (so I had a treefolk) but I did not get the 3/4 token. If I needed to have the 7 lands in play for the treefolk token to be awarded the "or" should not be in the text
8 votes -
Daily Wins and Missions not registering progress
On iOS, daily win progression and missions/quests are no longer tracking across any game mode. Progression stays on 0 despite meeting wins/criteria.
11 votes -
Auto-passing not working correctly
Sometimes I want to auto-pass through my opponent's entire turn, but this function doesn't work. Even when I turn on "auto-pass", I am still prompted to "resolve" every trigger and spell from my opponent.
3 votes -
collective inferno not working as card states
Collective inferno is not working properly. It states "Double all damage that SOURCES you control of the chosen type would deal". Boggart Mischief is a 'Goblin' type enchantment. Based on the wording of the card the damage is does should be 2, but it was only doing 1.
1 vote -
Game hangs randomly on iPad (brand new and the latest iOS)
During gameplay the game hangs on my iPad.
There seems to be no predictable cause.
Sometimes during my turn on random steps, ans sometimes the other players turn.
A hard stop and start recovers quickly, but it is a pain.
Doesn’t happen at all on my iPhone.5 votes
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