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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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281 results found

  1. Sideboard doesn't submit

    Sideboard doesn't work in BO3. After clicking submit, you go back to sideboard screen and can't take action. Next game starts when time runs out, and without your sideboard changes applied.

    14 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. BO3 sideboard BUG

    I cant play BO3 because sideboard is broken. I cant see all my 15 cards there and managed them. As you see on screenshot - it also 8 cards in sideboard and i cant play normally. Please help... Iam very disrupting :((((

    48 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. sideboard

    Disconnecting and Reconnecting during a Bo3 match prevents you from moving cards in and out of sideboard. Can pretty much replicate this by quitting and reconnecting.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Sideboard issue

    For some reason, the game says my deck is invalid because there are more than 15 cards in the sideboard, even though I only have twelve in my sideboard

    8 votes

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  5. sideboard

    Deck builder won't let me put more than 7 cards. it says Deck cannot have more than 15 sideboard. See picture. As you can see (even if it's blocked a liitle) I;m nowhere near 15 cards in the sideboard.

    5 votes

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  6. 19 votes

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  7. Can’t sideboard

    I’ve been playing bo3 Timeless matches on iPad and I am unable to sideboard at all between games after the latest patch. I click on cards in my sideboard to add them and it doesn’t add them. After game 1 I am sometimes able to sideboard normally, but never after game 2. Sometimes I’m able to remove cards from the deck but I’m unable to add any back in, even the ones I’d just removed. When this happens all I can do is restart MTGA, which doesn’t fix the problem but it at least resets my deck to 60 cards…

    123 votes

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    142 comments  ·  Gameplay  ·  Admin →
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  8. sideboard

    Unable to sideboard at all despite not reconnecting or disconnecting. Unable to add cards to my deck. This is ridiculous that it has been happening since bloomburrow and not addressed. This occurs on iOS and Windows.

    9 votes

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  9. Sideboard

    Deck constructor too stupid to count to fifteen and thinks seven in the sideboard is plenty. Unable to modify main deck while leaving current fifteen card sideboard intact

    2 votes

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  10. Sideboard Size reporting

    Sideboard size of 12 cards is showing a no save error with 12 cards in the sideboard. Error at save says: "This deck has the following issues and can not be saved: Decks cannot have more than 15 cards in the sideboard." In the picture attached it is apparent that the deck has 12 in the sideboard. This was also a non-issue as of yesterday, until last night. I have attempted the file repair, and tried on both iOS and PC platforms. Both of which are up to date.

    7 votes

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  11. sideboard

    If i have more then 7 cards in my sideboard I can't save my deck-list due to the client registering that I have more then 7 cards in sideboard. I get a message saying " you can't have more then 15 cards in sideboard "

    2 votes

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  12. sideboard

    During bo3 matches only 6 cards of the sideboard appear while sideboarding.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Sideboard Size Problem

    Game will not allow the creation of a deck with between 8-15 cards in the sideboard. The error message reads "Decks cannot have more than 15 cards in the sideboard" when there are not more than 15 cards there. This bug prevents me from playing with a full sideboard with my existing decks in bo3 as well.

    7 votes

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  14. sideboard

    During bo3 matches only 6 cards of the sideboard appear while sideboarding.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Unable to sideboard in game 3 on mobile

    In a ranked Bo3 match, between games 1 & 2, I was able to access my sideboard and make changes to my deck. In between games 2 & 3 however, when viewing my deck and sideboard, I could not add cards from my sideboard into my deck by tapping them; I was able to remove (or add additional copies) cards from my deck by using the + and - buttons, but could not replace them with cards that were in the sideboard and not the maindeck- obviously though, I could not register fewer cards than legal, so I was…

    50 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  16. Sideboard Issue in BO3

    Playing BO3 Standard Ranked matches, the sideboard doesn't work correctly and doesn't let me add cards to the deck,

    31 votes

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  17. Sideboard

    Just half of the sideboard cards appear during sideboarding.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Deck Sideboard bugged. Number of cards issue

    I can't play more than 7 cards in the sideboard for bo3. As the picture shows, I have 9 cards in the sideboard rather than more than 15.

    19 votes

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  19. Unable to sideboard in best of 3

    Unable to use the sideboard in best of 3. I tried to sideboard and the cards won’t get added into my deck. If I take a card out I cannot readd it either unless I clear the app and reload it

    39 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  20. Deck builder Sideboard cant count.

    In deckbuilder, if sideboard has 8 or more cards the client will not save the deck and reports that “a deck can not gave more than 15 cards in the sideboard”. There were 8.
    I tried with other cards and other sideboard sizes. 7 or less is fine. 8-15 is bugged to automatically think its more than 15.
    I saved the deck with a small sideboard then reopened the deck and still encountered the bug.

    13 votes

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