MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9216 results found
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Hand cards not displaying correctly (iOS)
Just updated to the latest version today on iOS. Now my hand of cards is not displaying correctly. The graphics of my user avatar are cutting into my life total. See attached images.
16 votes -
Deck Sideboard bugged. Number of cards issue
I can't play more than 7 cards in the sideboard for bo3. As the picture shows, I have 9 cards in the sideboard rather than more than 15.
19 votes -
EOE packs at L4 of the Mastery pass rather than Lorwyn packs
I have the Mastery pass, and level four gave me three EOE packs rather than three Lorwyn packs.
6 votes -
Sokka's Haiku bug in Omniscience Draft
I was not able to cast Sokka's Haiku in omniscience draft multiple times! Priority was not passed to me and the spell was not castable.
5 votes -
Mastery Pass gave wrong packs
I got 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.
6 votes -
6 votes
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Mastery Pass Rewards/Bug
I'm level 7 in the mastery pass, and I just bought it. The three packs granted from the 4th level that was supposed to be Lorwyn Eclipsed came out as three Edge of Eternities packs instead.
6 votes -
Jump In! Screwed up mana bases, misleading color pack choices
Jump In! continues to show packs that are say, Blue + Black, only for it to be mono Blue with one or two split-cost cards and then shove a bunch of Swamp into the mana base. This is entirely misleading and completely messes up the mana base, making the play experience miserable at times. Screenshot included for the Midweek Magic Lorwyn Jump In; this is not the first time I've run into this problem. However here I chose what was advertised as UB and the second pack advertised as UW, only to end up with basically an Azorius UW deck with 33% of my mana base being Swamp all because of TWO, TWO split-cost cards.
Jump In! continues to show packs that are say, Blue + Black, only for it to be mono Blue with one or two split-cost cards and then shove a bunch of Swamp into the mana base. This is entirely misleading and completely messes up the mana base, making the play experience miserable at times. Screenshot included for the Midweek Magic Lorwyn Jump In; this is not the first time I've run into this problem. However here I chose what was advertised as UB and the second pack advertised as UW, only to end up with basically an Azorius UW deck…
5 votes -
Mastery Pass - I received the wrong packs in my mastery pass (shown were 3 packs of Lorwyn Eclypsed and I got 3 packs of edge of Eternity?)
Can I please get the right packs on lvl 4??????????? (More cost of product less quantity and less quality???)
6 votes -
Brawl not accepting Hare Apparents?
Just got the new update, it cancelled out my Aerith Brawl deck initially for 19 cards not accepted. Built a new one thinking it might be because of the rotation of sets. Turns out, it was an issue of there being more of the same card in the deck (Hare Apparent) although the function of Hare Apparent allows for more than one of them in a deck. The deck had worked before the updates. What's changed?
19 votes -
Sparky shows up after update even for players who have the tutorial complete
Sparky shows up after update even for players who have the tutorial complete
Its not fixable by uninstall install and it's not the equipment I use. I use a android 15 mobile phone and this occurs to me in mobile I haven't check in pc but from what I see here other players same issue with pc. Fix when you can please arena IT team. It seems to be on your side.7 votes -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
8 votes -
Crabomination Bugged
Played Crabomination, let me select of it's modes but after that it skips the effect
Resolving Crabomination skips its trigger. Happened twice.
13 votes -
Sparky won't shut the **** up
Ever sunce the latest update sparky will not shut the **** up in the main menu ever single ******* time the main menu appears. It's been like this for over a month now. Fix your ****.
6 votes -
Yargle Vanilla Achievement
The only creature in my deck is Yargle. I won one game, but the achievement dos not check off.
12 votes -
Bestow Bug on Mobile
I have played Modern Horizons 3 draft and bestowed both the x hydra and landfall Glyph creature onto other creatures. When they fall off, they do not act like creatures as they should. With the hydra, the Hydra just seemed to dissappear.
The Glyph fell off as a tiny icon that hit behind one of my other creatures. I thought it disappeared entirely until it still helped me kill my opponent when I hit attack all that turn. Couldn't have clicked on it individually though.
In the Screenshot, you can just barely see it hiding under the Molten Gatekeeper in the pic with my opponents life at 0. It was never attached to the Gatekeeper. The creature it was attacked to left the battlefield.I have played Modern Horizons 3 draft and bestowed both the x hydra and landfall Glyph creature onto other creatures. When they fall off, they do not act like creatures as they should. With the hydra, the Hydra just seemed to dissappear.
The Glyph fell off as a tiny icon that hit behind one of my other creatures. I thought it disappeared entirely until it still helped me kill my opponent when I hit attack all that turn. Couldn't have clicked on it individually though.
In the Screenshot, you can just barely see it hiding under the Molten Gatekeeper in…231 votes -
Cannot play standard on Android
I started a standard ranked play. The app just stops loading necessary elements of the play. It doesn't freeze. As you see on the screenshot, the timer works fine. But I can't see any cards, and there's no info about waiting for the opponent too.
5 votes -
match does not work
steps I did: standard ranked match started, mulligan went okay, it was opponent's turn, but my timer started to run out and game just got stuck without them playing or conceding; i couldn't concede either
platform: steam (windows)
expected: the opponent should have been able to play their turn and then I mine
adding screenshot where you can see the timer and the orange fade in the corners of the screen + the log
workaround: had to close MTGA and reopen
7 votes -
Matches are starting in a stuck state.
PvP matches are not starting correctly.
Game loads battlefield but does not proceed to mulligan or turn priority.
This happens on PC and mobile.
Matches vs bot work normally.
Opponent timer runs out and nothing happens.7 votes -
Draft event changed mid event
I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried to get a match I got a message that there was a network error. After pressing reconnect, I was sent to the homepage. Now, the final fantasy quick draft has been replaced by a final fantasy omniscience quick draft. The gems I paid for the access to the normal final fantasy quick draft have been lost.
Standard play has the same problem (ranked and unranked).
I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried…
7 votes
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