MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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6017 results found
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victory but didnt count for the 0/15 standard wins
hi i got a victory when a standard player conceded, but when i went back to the home page it still shows 0/15 standard wins for the reward (250 coins and 25 xp)
1 vote -
Back button not working on Avatar Premiere Draft on iOS
When building deck, if you go to deck details, the back button won’t work. Will just let you edit deck name. Have to exit to Home, and all deck edit progress is lost. This has happened 4 times today, and kept me from enjoying drafts on my lunch break at work. Very frustrating.
1 vote -
Aang, Swift Savior waterbending cost not correct
I was playing a draft and noticed that when I played Aang, Swift Savior, it only cost 1 mana to activate his transformation ability using water bending, even though it should cost 8. I believe I also had Training Grounds in play every time, but that should only reduce the cost to 6.
1 vote -
Cant login to game
After putting in my account name and password it attempts to load the game and then freezes saying "An error occurred. Please restart or exit the application." The only two options are "Check status" and "Reconnect". When I reconnect it eventually does th same thing. Check status just bring me to the status page.
It still doesn't work after uninstalling and reinstalling multiple times.1 vote -
game skipped
i was playing a match in a limited event and i was winning and the program just ended the match and in this way i loose gems and i cannot continuo palying
1 vote -
Decks are missing
All, except one, of my decks are missing from the game after most recent update on iPad.
1 vote -
Jump Into Magic: The Gathering | Avatar: The Last Airbender deck with 28 lands
I chose 2 decks, Roku and Powerful, this resulted in a deck that i believe is not correctly built and cannot possibly win. the deck has 28 land and only 12 non-land cards. not only did I not get my gold worth of cards, but I also dont think I could fairly win with this deck and get the cosmetic reward.
1 vote -
stop printing creatures that have tons of abilities
They all have too low of a mana cost to justify any of their abilities. Creature balance was better when mana cost was higher for creatures with abilities and especially when they had high power and toughness.
2 votes -
ARENA DIRECT
Please update the “Arena Direct Fulfilment and Shipping Schedule." It's helpful to track when we should expect links to redeem our boxes.
3 votes -
Rare wildcards disappeared
When I opened all my packs today, I had 6 rare wildcards. I tried to use 3 on a new rare I got that I liked and they system gave me an error message saying the server was busy. No problem, I kept looking over the cards. I tried again on a different card from an older set and it worked, but now I only have 3 wild cards left, when I should have 5. Please fix this.
3 votes -
Rare Wildcard in Mythic Pack
A Mythic Pack, if it costs more, should not contain a rare, even if wildcard, in the final slot. Im not sure how this is a thing.
4 votes -
Dollmakers shop not triggering
Dollmakers shop is not tirggering. I have lost so many games after playing Dollmakers shop, attack with a non-doll creature and do not get the trigger! I have lost ranks because of this issue. I need compensation for wasting my time playing a game that I cannot win, because a MYTHIC card that should be powerful does not trigger as it should!
3 votes -
JUMP IN
FIX JUMP IN!!! AFTER I SELECT 2ND PACKET IT SENDS ME TO HOMEPAGE WHO DO I HAVE TO PAY PERSONALLY TO FIX THIS?
2 votes -
CANT PLAY JUMP IN EVENT NO MORE!!
jUMP IN STUCK HAVING ME SELECT MY SECOND PACKET BUT WHEN I DO IT SENDS ME TO THE HOME PAGE BEEN THIS WAY FOR OVER 2 MONTHS!!! I CANT CANCEL IT I CANT USE TOKENS. THIS WAS MY MAIN WAY OF HAVING FUN ON THIS PLATFORM AND SPENDING MONEY AND NOW IM GOGING TO QUIT IF THIS IS NOT FIXED!!
2 votes -
achievements
Matches against Sparky count towards game achievements in Historic mode.
2 votes -
Land
Here’s an idea… fix the land distribution in your algorithm. Took a break and came to find what? Still can’t get lands with 40% in the deck. Your game sucks.
8 votes -
Traditional Standard Event
Y'all brought back the best-of-1 Standard Event but forgot to re-enable "Traditional Standard Event" best-of-3.
1 vote -
Teferi, Time Raveler will not exile to The Stone Brain
I used The Stone Brain to exile all 4 copies of Teferi Time Raveler from my opponent's deck, I saw the animation showing the cards were exiles, then my opponent drew a Teferi Time Raveler and played it. Definitely seems like a bug. I'm using the mobile android app.
1 vote -
Draft
Durante il draft su iPad o su iPhone lo scroll del pacchetto non funziona, è impossibile selezionare le carte
1 vote -
problème de résolution écran
le jeu ne supporte pas ma résolution d'écran. Je suis en 3440x1440, avec un 45" et si le force la résolution maximale du jeu 2560x1440 en pleine écran il revient en fenêtré quand je clique sur la moindre icone du jeu. ça rend l'expérience extrêmement désagréable et cache certaines icones sous la barre de tache de Windows. Merci d'avance pour votre aide.
1 vote
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