MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4071 results found
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Avatar locked - can´t change Avatar [solved]
Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.
I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
thanksEDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.
on traditional historic play it is still locked :(
EDIT
The Avatar was never "locked". In Deck Options (clicking top right corner on the deck symbol) you can select a specific avatar for each deck.
Yet i am surprised that support couldt not give this info.
problem solved!Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.
I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
thanksEDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.
on traditional historic play it is still locked…
10 votes -
Keep historic cards unchanged with alchemy
Dont change Historic with Alchemy updates. This destroys the only eternal format available on Arena, which is important. It will kill interest in Arena.
90 votes -
Frozen during draft match. Lost match.
Any way to be compensated for lost match?
14 votes -
alchemy is a bad idea
alchemy is a bad idea
80 votes -
Server loss connection
Server loss connection
I lost two Premier Draft games due to server connection issues and related bizarre visual bugs (see screenshot attached of me not being able to cast a spell while the time counter keeps going down).
I attached the logs of these games, and I would like to be refunded my Premier Draft entry.
18 votes -
Disable card highlight
That flashing effect is really annoying and some players actually use it to distract the opponents.
Please implement the option to not show the highlight.15 votes -
alchemy pass
Alchemy in free pass is terrible, I don't care about alchemy, as a lot of other players do not. I have 0 incentive to play the game while alchemy is the main reward for the pass.
16 votes -
cant cast instants
When opponent controls and cast your spells you are not given an opportunity to react and cast your own instances to counter. If you have instant in hand you are able to cast the game should always pause to give you the opportunity to cast it.
15 votes -
Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose
Any deck that has an infinite combo that puts triggers on the stack can cause this bug.
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Give us the steps to reproduce the bugCreate an infinite loop of a flavor of your choosing. Scute, Oak... Whatever floats your boat.
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Note which platform you’re using (PC, Mac, Android, or iOS)PC, but this is across all platforms.
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Enter the actual results you’re experiencingAfter opponent puts an absurd number of triggers on the stack, eventually they use all of their timeouts and the game goes into an auto-resolve situation where the game will mandatorily choose a response to occur for each trigger. After the active player uses all of their timeouts, the game assumes the opponent is the active player and the opponent starts using their timeouts since they are not responding even though they may not have a possible play or have passed the turn. Opponent will eventually lose due to 'using' all of their timeouts.
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Enter the expected results of the featureThe active player with all of the triggers on the stack should be the only player to be punished with timeout usage. The opponent who is merely waiting to be passed priority should not use timeouts and should not lose for not responding as they are unable to respond.
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Add any relevant screenshots/videosNothing relevant here. Make your own pictures. This bug has been reported for some time now and seems to be pretty straight-forward.
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If you found a workaround, please add workaround steps.There is no workaround. This is a UI bug, plain and simple. Please either cause the active player with the infinite stacks to time out and lose the game or at the least, time out and finish processing their stack, but don't cause the opponent to lose.
Any deck that has an infinite combo that puts triggers on the stack can cause this bug.
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Give us the steps to reproduce the bugCreate an infinite loop of a flavor of your choosing. Scute, Oak... Whatever floats your boat.
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Note which platform you’re using (PC, Mac, Android, or iOS)PC, but this is across all platforms.
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Enter the actual results you’re experiencingAfter opponent puts an absurd number of triggers on the stack, eventually they use all of their timeouts and the game goes into an auto-resolve situation where the game will mandatorily choose a response to occur…
14 votes -
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All land
Since the last update, all of my decks draw 4+ land cards in the opening hand and I draw land for at least 4 or more turns. Most of my decks are 60 card decks with only 24 lands. In 3 round matches I add 3-5 cards from my sideboard and it has no affect. Last gave I played it looked like my opponent was having the same issue. Both games it took until the 5 round before either of us got anything out of our hands.
12 votes -
Ban Ugin
If Ugin hits the board the game is over. Literally impossible to play around for most decks.
158 votes
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