MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3507 results found
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Unable to Login Authentication failed Timeout
Since this morning I've been having trouble logging into the game, getting an 'unable to login: authentication failed for ' error.
Last night everything was working great! I've tried reinstalling it several times, trying to log in on my phone, checking the files, trying to log in on a different pc and about every random comment that’s seems to work for other people on threads that have had this problem but nothing has worked for me. My computer hasn’t had any windows updates or changes.
3 votes -
Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders
Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders.
I have a deck created with a commander from the latest set (TLA) but it is shown as invalid. Instead the event accepts only decks with FIN commanders.8 votes -
Companions not loading
My companions do not come up at all when I go to that section when editing a deck. They come up just fine from my profile, but not when I want to apply one to a deck when editing. PLEASE FIX THIS
7 votes -
[TMNT] Kitsune, Dragon's Daughter ability is a *MAY*
Kitsune, Dragon's Daughter ability is a MAY !!!!!!!! if so it should give the option to choose none (or submit 0) but it is not the case in MTG Arena TMNT. I had to leave the timer pass so it will choose none by default LOL
2 votes -
Product Suggestions - Personal Ban list
I want to play magic for the fun of it, using creative strategies and fighting against other creative decks. I do not play the game to win with the best deck possible. It's hard to to have fun when I'm fighting against the same 3 meta decks over and over and over and over and over again. It's so boring!!!! Adding a small personal ban list of even just 1 card in non ranked play would allow matchmaking to feel so much more refreshing! In real life I'd refuse to play against decks with the small handful of cards that absolutely ruin all fun in the game for me anyways, so why should that be different online? Even getting data on the cards people don't like playing against can provide helpful insights to card design in the future.
I know this feature will never see the light of day, but I still can't wait for the day I never go against another BORING Ouroboroid deck. Another boring, overpowered, anti-fun card will replace it of course, that's just how the meta goes these days in standard, but hopefully that next card won't be in what feels like 50% of all decks played against.
I want to play magic for the fun of it, using creative strategies and fighting against other creative decks. I do not play the game to win with the best deck possible. It's hard to to have fun when I'm fighting against the same 3 meta decks over and over and over and over and over again. It's so boring!!!! Adding a small personal ban list of even just 1 card in non ranked play would allow matchmaking to feel so much more refreshing! In real life I'd refuse to play against decks with the small handful of cards that…
3 votes -
Collection Disappeared
The Mirage-version illustrations of "Enlightened Tutor" and "Mystical Tutor" have disappeared from my collection, and my deck is now marked as invalid.
A similar issue previously occurred with "Force of Negation," and "Entomb," but that appears to have been resolved.
Could you please investigate this issue?
6 votes -
Missing Companions
When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.
7 votes -
Too many identical cards for opponents deck
Opponent played 6 identical cards. How. 4 of each kind only allowed.
1 vote -
error on packs givvin from mastery pass
At level 4 of Lorwyn Mastery Pass i got 3 packs from Edge of eternity,and it should be x3 of Lorwyn ecplipsed
7 votes -
Vault progression and Still Sparky yapping
I've opened over 25 packs and noticed that my vault progression percentage hasn't increased from 19.2%.
Can you get Sparky to shut the **** up!?
I've had to reduce in-game voice volume to WORK AROUND YOUR POOR PROGRAMMING which REDUCES THE GAMEPLAY EXPERIENCE because you guys FAIL TO FIX IN A TIMELY manner.6 votes -
Champion of the Weird and Lasting Tarfire interaction.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This was my final loss on the sealed event, and I think the game would have had a different outcome if the Lasting Tarfire dealt the damage I think it should have.
Very disappointed on an otherwise very fun set.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This was my final loss on the sealed event, and I think the game would have had a different outcome if the Lasting Tarfire dealt the damage I think it should have.
Very…
7 votes -
Jump In Gave me the wrong mana in my deck!
I just made a blue/white Jump In deck on arena, but the deck is only populated with Forests and Plains, so half the deck cant be cast. Here's a copy of what it gave me for mana. Since its Jump In, I can't edit it, and I'm out the 1,000 coins. Please help
7 votes -
Bayo, Irritable Instructor Add Mountain Issue
Recently, on iOS, when I add Mountains per Bayo, Irritable Instructor’s ability, the game will not let me spend those earned lands. The attached picture shows that I had 5 mountain from his ability that I was unable to spend. Please fix, as I was unable to spend the lands earned which prevented me from winning my ranked match.
1 vote -
Your game says I don't have a card I have been using for HUNDREDS of games
Yesterday I was using the deck listed below, no problem. Log on today, big problem. It's saying I don't own Kona, Rescue Beastie. When I put the same card in a standard deck it will work, but not in an alchemy deck. I'm unable to craft what it's saying I don't have which is even more frustrating so I'd appreciate a speedy reply.
6 Island
4 Omniscience
4 Breeding Pool
4 Kona, Rescue Beastie
2 Pool Resources
1 Indris, the Hydrostatic Surge
4 Bounce Off
1 Stock Up
4 Willowrush Verge
3 Dispelling Exhale
4 Marang River Regent
3 Roiling Dragonstorm
1 Auroral Procession
1 Mistrise Village
4 Fuel Tank Feaster
4 Evendo, Waking Haven
4 Uthros, Titanic Godcore
4 Cunning Azurescale
2 Multiversal PassageYesterday I was using the deck listed below, no problem. Log on today, big problem. It's saying I don't own Kona, Rescue Beastie. When I put the same card in a standard deck it will work, but not in an alchemy deck. I'm unable to craft what it's saying I don't have which is even more frustrating so I'd appreciate a speedy reply.
6 Island
4 Omniscience
4 Breeding Pool
4 Kona, Rescue Beastie
2 Pool Resources
1 Indris, the Hydrostatic Surge
4 Bounce Off
1 Stock Up
4 Willowrush Verge
3 Dispelling Exhale
4 Marang River Regent
3 Roiling…6 votes -
Sparky fix
Problem: Sparky which is intended as a feature for new players shows up if it is accidently triggered in the codex. This is not intended design and a lot of players are complaining here in the feedback forums and on the Steam forums and probably everywhere else too. It is, an issue.
Fix:
-Take 30 to 60 minutes for reading the "Loading initial scene".
-Identify the "Sparky call function".
-Open "notepad.exe".
-Add "BREAK" to Sparky's function.
-????
-Take the day off, good job.Thank you.
6 votes -
Invalid Deck in Brawl
Hi,
The deck I had been playing with in the ranked Brawl Builder event is suddenly listed as invalid, despite having no cards on the stated banlist. I will attach a screenshot of the deck. No cards in the deck itself highlight as banned, and the stated list of bans on the event screen does not apply to any cards in the deck. It was working right up until today just fine, the deck played as normal and was allowed through.
3 votes -
Sparky voice line stuck
Sparky is stuck on the mainscreen repeating the same line about me being well on my way to being a great planeswalker, it's every time I log in, every time I finish a match. It's constant, and it's driving me insane. How do I disable this annoying pest?
9 votes -
Did I enjoy NOT playing the game?? For real??
After a garbage opening hand, 2 mulligans, mana ***** for 3 turns, mana flood for the next 5 turns... All while the opponent gets an ideal opening hand that wins effortlessly. Also you will see the exact counter strategy to your deck for 10 games in a row, while all of the above happens. It happens in every arena format, and it's especially egregious after we spend saved up currency for a draft or sealed event, only to get screwed out of 3 losses in a row.
Then they have the audacity to ask if we enjoyed the experience? Next time just give us a losing screen with a middle finger.
Seriously, just tell us what pass to buy so we can actually PLAY THE GAME!!!!
I've been an avid player for 30 years now, and I have NEVER experienced this kind of ******** with actual cards. Not in EDH, not in drafts, not in standard, not in modern. You are actively insulting your most passionate customers.
After a garbage opening hand, 2 mulligans, mana ***** for 3 turns, mana flood for the next 5 turns... All while the opponent gets an ideal opening hand that wins effortlessly. Also you will see the exact counter strategy to your deck for 10 games in a row, while all of the above happens. It happens in every arena format, and it's especially egregious after we spend saved up currency for a draft or sealed event, only to get screwed out of 3 losses in a row.
Then they have the audacity to ask if we enjoyed the experience? Next…
2 votes -
bug
Turtles forever is bugged. My opponent selected only 1 card (not 4). The game requires me to submit 2, which I was not able to do so I timed out and lost.
5 votes -
Mill half opponents deck cards are absolute ******* joke
The fact that you even created cards that allow a player to mill have their opponents deck is really a ******* joke, and makes me want to delete my account and blast MTG Arena anywhere and everywhere I can so that nobody ever plays this game again. All they have to do is drop two of these cards and game over. Whoever even thought of making this a thing should've been fired on the spot. But no, you actually thought this was a good idea. With all the cards you ban, you allow this. ******* joke
2 votes
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