MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
10230 results found
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Application did not record me my wins and I didn't get my rewards.
I just completed an Arena Powered event and I had a record of 4-3. However it only recorded 1 win and I was only paid out 1 win. I feel cheated out of my rewards for such an expensive event. Please fix this because it really ruins the experience when one pays for an expensive event but gets essentially no reward. If you have anyway to verify records or number of games by an account, you will see that I have more games played or won than just 1-3.
1 vote -
Not recording wins
The new Power Cube is not recording wins. I just finished about 4-5 games and I still only have 1 win.
1 vote -
Vintage Cube Alternative Art Bug
When I drafted vintage cube, I got an error that my deck was invalid. Some cards in my pool had alternative arts to the art used in vintage cube, for example, Thalia and Lurrus. These cards were both in my mainboard and in my sideboard with the default vintage cube art.
I suspect that the deck creator was double counting these, which threw the error. To fix the bug, I unhearted the arts of the duplicated cards and when I returned to the deck builder, the duplicated cards were removed and I was able to validate my deck.
1 vote -
Bug (MacOS): graphics stuck, hiding board
Just downloaded this game an hour ago through the Steam client.
I think the screenshot says it all. I've read that there's a long standing MacOS aspect-ratio/resolution issue (which doesn't instill confidence I should spend time/money on this game), but this is literally unplayable when previously casted cards hide the board.It seems that when this happens, even conceding and starting another game does not help.
1 vote -
1 vote
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Stats prove Arena is a joke.
There are so many things it's tough to know where to start.
- Roping is out of control. Get roped constantly when opponent has to mulligan or the game isn't going their way.
- Algorithm is terrible. Why do we have to play the same 3 decks constantly?
- Randomness of shuffler is unrealistic at best.
- Lands? It's either too many or none.
I personally believe there is coding to benefit some over others. Say people that spend lots of money over those that don't. I have actually been taking notes with a friend. Two different accounts playing the exact same decks. One account gets all the problems listed above 9 out of 10 games. The other gets perfect draws, curve and a better variety of opponents 9 out of 10 times. It's quite baffling and embarrassing for Wizards to look at the data. Anyways, we all know nothing will ever get done as long as players keep spending. Just wanted to feel better by getting my frustration out there.
There are so many things it's tough to know where to start.
- Roping is out of control. Get roped constantly when opponent has to mulligan or the game isn't going their way.
- Algorithm is terrible. Why do we have to play the same 3 decks constantly?
- Randomness of shuffler is unrealistic at best.
- Lands? It's either too many or none.
I personally believe there is coding to benefit some over others. Say people that spend lots of money over those that don't. I have actually been taking notes with a friend. Two different accounts playing the exact same decks. One…
1 vote -
skyshroud lookup doesn't shuffle
After it fetches a create the library is not shuffled
1 vote -
MTG Arena
i DID NOT GET MY MASTERY LEVEL 40 AWARDS FOR PATHS OF THE OMENPATH AFTER COMPLETING THE EXPAERIENCE FOR THAT LEVEL. I PLAY ON PC. i SHOULD HAVE GOTTEN A BLUE SLIVER COMPANIOJN AND ONE MASTERY ORB AND ONE PACK OF OMENPATH CARDS
1 vote -
Reanimator
In standard reanimator, creatures' abilities brought back by "Bringer of the last Gift" don't pass priority. Case and point: a dragon was brought back and targeted an Ancient Cornucopia on my side, I had no chance to tap it for mana even though I had an instant I could have cast with said mana... This example happened just now, but yesterday something similar happened as well.
1 vote -
Prismatic Vista did not pull up a search window
I played Prismatic Vista on turn tow and activated it's ability, but it didn't create a new window to let me select a land. I sat there waiting for something to happen (hoping that my opponent had not passed priority), but then I saw my timer bar appear. I tried playing another card and it just sent the Prismatic Vista to the graveyard with no land entering.
1 vote -
Cling to dust not drawing a card when exiling a land
I did it twice and it happened the same.
1 vote -
JP translation 《Heir of Falkenrath》
"カード1枚を引く"(Draw a card) is incorrect; "カード１枚を捨てる"(Discard a card) is correct.
1 vote -
Bring back some final fantasy avatar bundles
Trying to get my hands on some or I'm quitting tired of looking at the same old things...
1 vote -
Bring back some final fantasy avatar bundles
We need those avatars.
1 vote -
Brawl Pack - For new players
Hi Team,
I created a new account for MTGA and this time I didn't get a Brawl Deck- For new players.
It did for every other account, after some progression I get a Brawl Deck using which I could complete the Brawl progression.1 vote -
Hacking
My block phase was automatically skipped. I had creatures that weren't tapped and the only other creature my opponent had except from hare apparent and bunny tokens was a pride made and later a stary eyed sky rider. The name of the player was yes_1 . I checked all creatures and played cards (graveyard and exile)multiple times, I play this game for years, I didn't Auto scip or anything. After two attack phase in which I couldn't block at all and my fate was signed the block was again enabled.
1 vote -
Covered text
Certain text is covered by gray, like numbers and card names
5 votes -
Historic Brawl without alchemy
I'll go ahead and add my voice to all the people asking for dedicated alchemy-free matchmaking for all formats - especially brawl and historic brawl. The ability to repeatedly conjure cards out of thin air runs counter to the entire idea of a singleton, fixed-decksize format. Not to mention that the alchemy mechanics are just exceptionally unfun to deal with, especially when abused egregiously (i'm looking at you, crucias). Win or lose, I've never come out of a match against an alchemy-focused deck with a good taste in my mouth, so I - and many others - would appreciate the ability to avoid those cards like the plague that they are.
I'll go ahead and add my voice to all the people asking for dedicated alchemy-free matchmaking for all formats - especially brawl and historic brawl. The ability to repeatedly conjure cards out of thin air runs counter to the entire idea of a singleton, fixed-decksize format. Not to mention that the alchemy mechanics are just exceptionally unfun to deal with, especially when abused egregiously (i'm looking at you, crucias). Win or lose, I've never come out of a match against an alchemy-focused deck with a good taste in my mouth, so I - and many others - would appreciate the…
21 votes -
Android App animation freezing after update today
Android App animation freezing making game unplayable after today's update (Jan 21st). Neither restarting app nor performing repair in game resolves issue. Exact same problem replicated on both my Samsung Galaxy S23+ and Galaxy Tab S7. Please fix this!
9 votes -
Bug with phantom train and Al Bhed Savagers
My opponent attacks me with a 14/14 Phantom train. I block with 2/3 Al bhed savagers, 3/3 demon wall, and a 1/1 token. The trample damage from Phantom Train brings my health to -2 and the game ends.
Should the trigger for Al Bhed Savagers (to drain the opponent for 3) resolve to bring my health to 1 before the game ended?
Thanks
1 vote
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