MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9593 results found
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wizards is rigging the game
We have been told so many times, that the game cannot be hacked, and is thus safe from player cheating.
This means that any cheating that is happeneing must be commited by the company that is hosting the game.Why is there probably cheating going?
Here I would like to know from other players:
(1) How many times have you struggled with land drops (even with a 40% land ratio) and how many times has your opponent?
(2) During the first 5 turns, how many times have you removed an essential threat and then your opponent just played the exact same card again
(3) How many times has your opponent just drawn the card they need to turn the game around from a sure loss to a win - and how many times have you?
(4) how many times have played a two ior three-color deck with an appropriate manabase, but the first third of your deck just has lands of one color and playable cards of the other color - and how many times do you see your opponents pull of these multicolor wins (with 4-5 often times) easily
(5) How many 5+ loss streaks have you had with decks that have reportedly a win-rate of >50% - and have you ever experienced similar win streaks?
(6) in the PAID events - how often to you get kicked out before getting even?
(7) How many time does your opponents deck correlates to your own deck choice - you play 10 games with non-reanimator cards, never see any graveyard hate - the moment you switch to a reanimator deck, all of a sudden its graveyard hate galore.
Since this happens to human players, I suspect we play against bots most of the time. Wizards controls the server and so they control what cards you draw next and what your opponent draws.
Why they are doing this is obvious: They want you to commit to spending more money on more cards, so you think you can eventually win. With the paid for events is obviously more straightforward.
With support constanly refusing to answer any of these questions and the overall unwillingness of the them to engage in sort of transparency, it seems they have something to hide.
We have been told so many times, that the game cannot be hacked, and is thus safe from player cheating.
This means that any cheating that is happeneing must be commited by the company that is hosting the game.Why is there probably cheating going?
Here I would like to know from other players:
(1) How many times have you struggled with land drops (even with a 40% land ratio) and how many times has your opponent?
(2) During the first 5 turns, how many times have you removed an essential threat and then your opponent just played the exact…
1 vote -
Flashing in Phlage
My opponent was at 2, I flashed in Phlage, Titan of Fury and nothing happened, then phlage went to the exile zone.
1 vote -
1 land hand start after mulligan, drawing no lands with a 24 land/ 60 card deck
Please do something about this shuffler and the open hand AI system. I have a 60-card deck, 24 lands and plenty of mana dorks. why after 3 games am I having to mulligan after starting with only 1 land into another with only 1 land, then play 4 turns and no land draw. this is really annoying me because it seems this deck doesn't work anymore because of this. I am getting really bored of arena and going to start only playing on table top sim if this doesn't get changed. 3 GAMES THIS WAS REPEATED.
1 vote -
1 land hand start after mulligan, drawing no lands with a 24 land/ 60 card deck
Please do something about this shuffler and the open hand AI system. I have a 60-card deck, 24 lands and plenty of mana dorks. why after 3 games am I having to mulligan after starting with only 1 land into another with only 1 land, then play 4 turns and no land draw. this is really annoying me because it seems this deck doesn't work anymore because of this. I am getting really bored of arena and going to start only playing on table top sim if this doesn't get changed.
1 vote -
I had a visual bug a card Elder Gargaroth stay on my cursor.
During the draft portion of a premier cube draft I try to drag elder Gargaroth in my sideboard. But the card stay on my cursor and I was not able to click properly on the cards to pick them. I miss several pick. I was not able to align my cursor with the card I want to pick. After the draft in the deckbuilding the card Elder Gargaroth disapear. Can you give me a refund please
1 vote -
Share deck with friends
Hello,
I wanted to ask whether there are any plans to introduce an option that allows players to share their decks directly when challenging a friend?
It seems like it would be a great addition to the social and learning aspects of the game.
1 vote -
Game freeze during a draft match, can't block
Playing a powered cube game on mobile, my game froze and kept me from blocking (when I had legal blocks), and could only declare no blocks. I lost the game because of this. These bugs are very frustrating when coming from such a large brand and long-standing game. This makes events like this a huge waste of gems and takes away my reasons for playing the game unless these bugs can be corrected.
1 vote -
Tai wakeen sequencing bug
Tai wakeen no longer pauses in response to casting a sorcery, which can cause a player to miss the chance to boost a spell unless full control is on.
1 vote -
Modal cards trapping me in decision screen
Version 2025.52.60.10252.1198549
Playing modal cards like scalding viper and Nia Skysail Storyteller froze me in my matches on the choice between which side of the card to cast. I could pause the game to concede the matches in my best of 3, but I could find any other way to get off the decision screen
1 vote -
Power cube draft freeze
While drafting on mobile, my screen froze, and then a "disconnected" warning popped up. By the time I closed out of the app twice, 10 picks had gone by. How have drafts been ongoing for years, and there are still these kinds of issues with the draft? I expect at least an entrance fee gem refund for such a terrible experience, and a prompt bug correction that is ruining the release of this exciting powered cube.
1 vote -
Card legality
There are at least two paper cards that were added bc of power cube (maybe more) that are legal in historic and not timeless. Pentad prism and currency converter. I don’t know if this is a bug or not but if it isn’t I’d really appreciate some guidance on why cards would be added to Historic which is kind of like arena legacy, but not added to timeless which is our vintage. If this is intentional please explain why in the future if only to avoid confusion. Thanks
1 vote -
Internet Dropped, into a Loss of game due to time?
Game disconnected, and i lost due to time out mid turn on my return. With no UI and effectively an automatic game loss.
1 vote -
Flame Slash not timeless legal
When Deck building, flame slash is showing as not format legal in timeless, it's grayed out in deckbuilding, i have 4 in my colection, and on the deck page it says non-format cards: 1
1 vote -
Please, add a "spend all orbs" button
Spending Orbs is a tedious and time consuming feature for those who aren't so interested in glamour. Please, add an option to use all the orbs in one shot or allow the card skins to be awarded randomly and automatically at the end of the season.
1 vote -
Can´t play the game (no ok, no select targets of costs, just time fuss)
PC playing:
In my game, I played Knife trick, and after game doesn´t give me the option to pay 2 more mana or discard, I could just see the time pass. I closed and relauch the client, but same problem as seen in the image uploaded. It´s been like 5 minutes (game didn´t change while I wrote this) and I didn´t lose for timing out, but I guess it´s game lost cause I can't do anything. Not even options menu works (I pressed ESC but menu doesn´t open).Update: After 10 minutes, i closed again the game and well, as I expected, game lost and just main menu. Sad
Thanks for your help,
PC playing:
In my game, I played Knife trick, and after game doesn´t give me the option to pay 2 more mana or discard, I could just see the time pass. I closed and relauch the client, but same problem as seen in the image uploaded. It´s been like 5 minutes (game didn´t change while I wrote this) and I didn´t lose for timing out, but I guess it´s game lost cause I can't do anything. Not even options menu works (I pressed ESC but menu doesn´t open).Update: After 10 minutes, i closed again the game and well, as…
1 vote -
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1 vote -
Full Control not engaging on Desktop
Full Control still works on Android but the ctrl button does nothing on my Windows laptop
1 vote -
camera
Hello,
I noticed that sometime here recently I've been unable to use the Camera/video. When I click on either nothing happens.
I've updated to Windows 11 as well.Regards.
1 vote -
Power Cube Shouldn't have rope feature for storm turns
The power cube has an insane amount of storm cards, and we spend and are playing for a significant amount of gems. Despite this, during a match which I had definitively won on board using a mixture of Displacer Kitten and Bolas's citadel, and despite the fact that I was casting spells quickly and efficiently and advancing the board state, arena's rope feature lost me the match.
The rope feature is realistically there to stop people who are AFKing, or otherwise trolling their opponent in non BO3 matches which use a traditional MTGO style timeclock, but specifically in power cube, doing strong things get punished by the clock. Either A. Remove the rope feature as long as the person is casting spells and activating abilities in the format or B. Change the timekeeping system to be the same as B03 (a time clock), that way people still have to win in some way quickly.
Either way, I want my gems back for a game I would have won without this horrendous feature. My account on MTGA is TS1989.
The power cube has an insane amount of storm cards, and we spend and are playing for a significant amount of gems. Despite this, during a match which I had definitively won on board using a mixture of Displacer Kitten and Bolas's citadel, and despite the fact that I was casting spells quickly and efficiently and advancing the board state, arena's rope feature lost me the match.
The rope feature is realistically there to stop people who are AFKing, or otherwise trolling their opponent in non BO3 matches which use a traditional MTGO style timeclock, but specifically in power cube,…
1 vote -
Brawl
I built a commander deck Of Cecil the Dark Knight. He transforms after your health has dropped below half and he attacked. The problem is in brawl it still only activates at 10 Health or below. With your health being 25 in brawl it should activate at 13 or below 13 but above 10. Though this seems nominal, having those extra 3 health points does make a difference.
1 vote
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