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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2484 results found

  1. Unable to interact/view sideboard bug

    Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses

    172 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. Bug sur la carte Elixir du cosmos

    La carte exilir du cosmos est censée donner un point par un point alors que cela donne deux points. Il faudrait corrigé ce bug pour une carte pas très chère.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. BUG WITH LAND CARD "EVOLVING WILDS"

    Friend was playing a White/Green Multicolor deck and had this issue occur twice: when he had multiple "Evolving Wilds" lands, he tapped one and then attempted to use the other's mana to cast when it wouldn't let him. For him, the card still appeared as normal but on my end I could see the tapped symbol on the card without it being greyed out or tilted.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Let us send out bug issues in instead of having to go through these idiotic suggestions

    Let us send our bug issues in instead of having to go through these idiotic suggestions

    2 votes

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  5. Omniscience and Lost in the Maze

    Omniscience and Lost in the Maze BUG

    When Omniscience is in play and you want to cast Lost in the Maze with a specific mana value, it's not possible.
    Omniscience clearly says "You MAY cast the spell for free" But I couldn't chose to pay for it, it goes to 0 automatically.

    Please fix this bug.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Instant spell "new way forward" failed to work (Premier draft)

    I was plying a game in a TDM premeir draft just now and experienced this bug. Log is attached and the relevent game is the most recent one. I was in a position and attempted to cast the spell "new way forward" at instant speed after declaring blocks, but the client simply woulnd't let me cast it. I have reviewed my game log 3 times now to confirm, and I DID have sufficient mana to cast the spell, with 4 untapped lands and an untapped "sunset strikemaster" which collectively included all three requisite colors of mana. I even…

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. bug: client refusing to begin games

    5 games in a row the MTGA client refuses to allow me or my opponent to begin the game. Player.log attached.

    20 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. You shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!

    I have this exact same deck in real life and NEVER have I ever been so consistently mana screwed in my entire life. Not to mention I have 2-8 mana cards and 2-7 mana cards in my entire deck, and the amount of time I get all four of those four cards in my opening hand is statistically IMPOSSIBLE! Oh and even if I do a mulligan I get at least on of those same 4 cards right off the bat. This would NEVER happen with a real shuffle.

    27 lands and I consistently get 2 in my opening hand…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Bad programming and broken cards! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad

    Hire an entirely new staff because nobody knows mana ratio or card balance at your company anymore! Any idiot can see that, it’s posted every other complaint on your board!!! For years now!!!!
    The cards you ban versus the ones you keep makes no sense. As little sense as the even more broken cards you create and release?!? Actually calling these ludicrous cards legal??? It’s absurd!!!!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Etali bug

    Etali does not trigger. When you cast it, it ask if you want to cast exile but nothing shows. Cards are still sent to exile and cannot play it. Also didnt work with double trigger roaming throne and or panharmonicon

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Stop asking me if I had fun.... until the shuffler is completely random the answer is NO!

    How about you and anyone involved with programming the shuffler go outside get a rope and kill yourselves... this site will always be complete JOKE till the shuffler is COMPLETELY RANDOM... its ******** that no matter how much mana is in the deck you draw at 20% if best thats with a 50% mana deck .... ******** i have trsted this its a FACT.... until we are as even as it is on a tabletop this site will always be a joke I will always be that rock in your shoe ... fyi ... my computer science degree is coming…

    28 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Forage bug

    1. In my turn tap Osteomancer Adept and activate "forage" ability
    2. Opponent destroy all my creatures. Osteomancer Adept ability still is on.
    3. I can not select cards to exile to forage, because all the cards in my graveyard are creatures and they are shown next to my hand instead of to be in the graveyard, so my graveyard looks empty and I can not click in it.

    I tested it with a noncreature card in the graveyard and it works.

    Suggestion: Do graveyard clickable

    Platform: Mac

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. shuffle

    I have noticed that the opening hand barely shuffles, I end up drawing the almost the same cards every single time with high mana costs like the 10 mana for Ulamog, The Ceaseless Hunger, and doing mulligan barely helps. Is there a way to escalate this because it's annoying and especially when playing brawl with 25 lives I'm forced to do decks with creatures with low mana costs and I want to play other stuff, but I'm very limited by the game itself.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Maestry rewards bug

    My rewards are missing from level 29 to level 33

    8 votes

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    1 comment  ·  Store  ·  Admin →
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  15. Summon Leviathan bug

    Hello,
    I encountered a bug when casting three steps ahead selecting the counterspell version and no other spree option targeting a summon: leviathan on the stack. It asked us if we were sure since summon: leviathan has a ward cost. We said yes because the ward ability does not apply on the stack and then it countered three steps ahead since we did not pay the ward cost all while it was on the stack. Thanks!

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  16. updating data

    It says : "Error Updating Data - Please check your connection and try again".

    after a new patch launched on Jan 26th.

    I think this is a bug.

    Thank you for your time and patience

    67 votes

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  17. [BUG] Ocelot Pride don't double Cori Steel Cutter Monk Tokens

    [BUG] Ocelot Pride don't double Cori Steel Cutter Monk Tokens, at the end of the turn, when having the city blessing it double it's tokens and ajani's tokens, but it didn't create more monks. Please refer to log.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Bug/Product Suggestion

    "Invasion of Alara" card no longer let's you cast a mana value 4 or less card after cascading.
    No card options appear and only the "resolve" option is available so you can only choose a card to go to your hand.
    Before this happened I was allowed to select one of the 2 cascaded cards to cast them into the battlefield and the one I didnt choose would go to my hand. Now I can only choose one card and that only goes to my hand I can't select one to enter battlefield right away.
    I am on mobile, samsung…

    1 vote

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  19. Mastery Pass Rewards Not Received

    I have not received rewards for the mastery pass today. I am sure that I did not receive the non-DSK packs, but may have missed other rewards that I am unaware of due to realizing this bug after leveling multiple times today.

    964 votes

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    580 comments  ·  Store  ·  Admin →
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  20. STORE BUG - Can't enter the store

    1. Clicking on Store Button at the top menu

    2. PC MTGA Client

    3. "Waiting for the server", infinite loading

    4. Expecting entering the store, but it's just loading

    5. none

    6. none yet

    18 votes

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    3 comments  ·  Store  ·  Admin →
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