MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4080 results found
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Downloading Files when disconnecting
I experienced a critical client bug during an event. After a momentary connection interruption, the client froze, forcing me to Alt+F4. Upon restarting, my login credentials were forgotten, and I was hit with a mandatory 2GB update. My internet connection was stable throughout this process. Due to this technical failure, I was unable to rejoin in time and lost the match.
I would like to be refunded
3 votes -
Daily deals, 4 lands offered, 1 land missing
I would like to buy John Avon lands for a looong time, probably more than 2 years.
Today I see them in the store!
However, there are only 4 lands offered, Island is missing.
I do not own that island land, I have double checked that.
Please, could you reoffer those lands again? Thx you for answer.
4 votes -
bug on selected deck type page, change type menu drop down
theres as bug in the drop down menu on the page where you change the type of deck, once a deck type is already selected, the drop down menu where the deck format is, once you select the menu to change the type of deck, the options to be selected are all in behind another post un seeable and un selectable ... it wasnt always there so im assuming its in a update...
5 votes -
Critical Bug: Daily Quest Timer Constantly Resets, No Quest Granted Since I started playing the game
"I have restarted the client multiple times."
"I have played multiple games to try and force a refresh."
"I have uninstalled and reinstalled the mobile application."
"I confirmed my local time zone is correct (PST/EST/etc.)."
"I have waited through several full daily resets (3 AM PST/6 AM EST)."I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game or and I have missed out on large amounts of gold and experience and I think that is completely unfair.
No one has actually helped solve the issue. I simply get sent here and I'm expected to find a solution to the games. Continually unfair bug, something I am not qualified for.This is not a visual bug on my client. I suspect my account data is flagged on the server as having 3 completed quests, preventing the daily refresh. Please review my server-side quest log and manually force the system to grant my missing daily quests.
Please help with this, the similar posts from multiple years ago with no resolution are not encouraging.
"I have restarted the client multiple times."
"I have played multiple games to try and force a refresh."
"I have uninstalled and reinstalled the mobile application."
"I confirmed my local time zone is correct (PST/EST/etc.)."
"I have waited through several full daily resets (3 AM PST/6 AM EST)."I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game or…7 votes -
Constant Disconnection
The game has been disconnecting constantly again. Please help to fix this bug/problem as the gameplay experience is being affected severely.
5 votes -
Companions not loading
My companions do not come up at all when I go to that section when editing a deck. They come up just fine from my profile, but not when I want to apply one to a deck when editing. PLEASE FIX THIS
6 votes -
deck format setting dropw down apears BEHIND ui
deck format setting dropw down apears BEHIND ui
5 votes -
Snakeskin Veil Bugged
I just played a game where I had a 132/132 Mossborn Hydra and was getting ready to swing for lethal. They cast Shoot the Sheriff and I cast Snakeskin Veil in response to give my Hydra hexproof. My spell resolved and then the Shoot the Sheriff resolved and killed by Hydra anyway.
10 votes -
asking if I enjoyed the game
Are you guys daft or just clueless? Asking if someone enjoyed the game after a 14 card land run? like seriously if you are going to be asking that , fix the **** shuffler first because your shuffler does make most games unenjoyable
5 votes -
Deck Sideboard bugged. Number of cards issue
I can't play more than 7 cards in the sideboard for bo3. As the picture shows, I have 9 cards in the sideboard rather than more than 15.
19 votes -
EOE packs at L4 of the Mastery pass rather than Lorwyn packs
I have the Mastery pass, and level four gave me three EOE packs rather than three Lorwyn packs.
6 votes -
Sokka's Haiku bug in Omniscience Draft
I was not able to cast Sokka's Haiku in omniscience draft multiple times! Priority was not passed to me and the spell was not castable.
5 votes -
Mastery Pass gave wrong packs
I got 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.
6 votes -
6 votes
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Mastery Pass Rewards/Bug
I'm level 7 in the mastery pass, and I just bought it. The three packs granted from the 4th level that was supposed to be Lorwyn Eclipsed came out as three Edge of Eternities packs instead.
6 votes -
Jump In! Screwed up mana bases, misleading color pack choices
Jump In! continues to show packs that are say, Blue + Black, only for it to be mono Blue with one or two split-cost cards and then shove a bunch of Swamp into the mana base. This is entirely misleading and completely messes up the mana base, making the play experience miserable at times. Screenshot included for the Midweek Magic Lorwyn Jump In; this is not the first time I've run into this problem. However here I chose what was advertised as UB and the second pack advertised as UW, only to end up with basically an Azorius UW deck with 33% of my mana base being Swamp all because of TWO, TWO split-cost cards.
Jump In! continues to show packs that are say, Blue + Black, only for it to be mono Blue with one or two split-cost cards and then shove a bunch of Swamp into the mana base. This is entirely misleading and completely messes up the mana base, making the play experience miserable at times. Screenshot included for the Midweek Magic Lorwyn Jump In; this is not the first time I've run into this problem. However here I chose what was advertised as UB and the second pack advertised as UW, only to end up with basically an Azorius UW deck…
5 votes -
Maralen, Fae Ascendent Arena Bug
Maralen is not letting you cast a spell each turn, only the turn it comes into play. No way to cast the exiled spells on following turns.
4 votes -
Mastery Pass - I received the wrong packs in my mastery pass (shown were 3 packs of Lorwyn Eclypsed and I got 3 packs of edge of Eternity?)
Can I please get the right packs on lvl 4??????????? (More cost of product less quantity and less quality???)
6 votes -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
8 votes -
Crabomination Bugged
Played Crabomination, let me select of it's modes but after that it skips the effect
Resolving Crabomination skips its trigger. Happened twice.
13 votes
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