MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3450 results found
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Locking screen
Since last update. Constant game lock. Reconnect required
7 votes -
Frozen When slow WiFi, or opponent leaves?
I had a couple games frozen mid-play or match finding. Here’s a game frozen where it forced my concede.
7 votes -
Bug
When loading the game, text and images are not displaying properly. Text on cards is not legible, and important game info like life totals and planeswalker loyalty is covered by white boxes. This impacted my gameplay and led to me losing matches in my powered cube draft.
7 votes -
Freezing
The game freezes mid-match on my Pixel 3a making it unplayable because I'm getting dumped out of events with losses.
This only started with the latest update.
6 votes -
Request for Correction of the Korean Translation of “Disappear” (Ninja Turtle Keyword)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Vanishing” has previously been translated into Korean as “소실” However, the newly introduced keyword “Disappear” has also been translated as “소실” in the Korean version.
“Vanishing” and “Disappear” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to maintain clarity and accuracy in the Korean version of the game.
I request that the Korean translation of “Disappear” be revised to a different term that clearly distinguishes it from “Vanishing”
I suggest “사라짐" or "사라지기" or "실종" as an alternative Korean translation to replace the current term “소실” (Disappear)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Vanishing” has previously been translated into Korean as “소실” However, the newly introduced keyword “Disappear” has also been translated as “소실” in the Korean version.
“Vanishing” and “Disappear” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected…
7 votes -
Game hangs randomly on iPad (brand new and the latest iOS)
During gameplay the game hangs on my iPad.
There seems to be no predictable cause.
Sometimes during my turn on random steps, ans sometimes the other players turn.
A hard stop and start recovers quickly, but it is a pain.
Doesn’t happen at all on my iPhone.5 votes -
Aquatic Subtlety in Alchemy Bo1
I swear if something isn’t done next week about this toxic deck in Alchemy I am deleting this game from all my devices.
5 votes -
Gameplay Issues After Update
Hi,
After the most recent update the game keeps freezing mid-match. I have done a reinstall, checked my wifi connection, checked my device (android os) for an update, and turned the device on and off. Nothing has seemed to fix the issue. I did not have this occur until today's (2/24/26) update.
7 votes -
Challenge system won't let me go to match
The new challenge system is great, but the system when challenging my friend sometimes won't let us enter a match and freezes. It happened sometimes when it first launched a few days ago, but has been happening more frequently since tonight
5 votes -
skip stack triggers
Opponent's tokens entering causing 2x soul warden to trigger 100+ times, with single copy of any of the following Leo/AjaniPM/EssenceChanneler/Aerith/VoiceOBlessed/etc on the battlefield causes technical loss for life gain deck. a single soul warden out against a scute swarm/elspeth deck is enough to lose, even if the next turn you're holding a board wipe. too many occurrences at this point. In top #500 constructed ranked play, losing just because I'm running a staple life gain card is silly.
Consolidate the stack [or] ask to stop/claim priority at last iteration or last 5 iterations, etc.
if the soul warden trigger comes up 150+ on the stack, block them into [10x] blocks, so instead of 150 individual triggers its 15, and doesnt waste everyone's time.The system is able to calc that 100 or more tokens entered simultaneously, but life gain is punished for opponents' actions.
Dozen or more complaints about this on this forum, has been like this since mtga's conception, this would not happen is paper magic, its not an infinite combo that can't be broken, just punishing players for no reason. total life can be calculated after first 10 triggers or more.
Opponent's tokens entering causing 2x soul warden to trigger 100+ times, with single copy of any of the following Leo/AjaniPM/EssenceChanneler/Aerith/VoiceOBlessed/etc on the battlefield causes technical loss for life gain deck. a single soul warden out against a scute swarm/elspeth deck is enough to lose, even if the next turn you're holding a board wipe. too many occurrences at this point. In top #500 constructed ranked play, losing just because I'm running a staple life gain card is silly.
Consolidate the stack [or] ask to stop/claim priority at last iteration or last 5 iterations, etc.
if the soul warden trigger comes…4 votes -
Daily quests are not appearing
I have completed tutorial, unlock starter decks and so on. But I have no daily quests available.
I'm missing a lot of rewards here.
@WizardsCan you, please, provide some support?
thx4 votes -
Edit screen will not load
I've tried several times to edit a deck and it will not load. Just sits in waiting for server mode.
3 votes -
Deck builder is almost useless right now
Please fix the bugs with the deck builder. The filters are bugged, you cannot go back if you try to use them. And some decks cannot be even opened for editing, you are met with a waiting for the server loop. Not being able to edit decks or create new decks is a major limitation. I can't imagine what new players without personalized decks are going through right now. What is the point of playing if you can't make your own deck?
3 votes -
Improvised capstone
Improvised Capstone is making player pay for spells that are milled from the top of the deck. It says that they can be played without paying there cost.
2 votes -
Will not load a deck into editor, may be a memory issue
Log in. Go to Decks. In My Decks try to edit deck called Red.
Shows Waiting for server and hangs.
Done on a 16 GB laptop. Shows 16102.MB used. May be a memory issue3 votes -
4X Rare Wildcard
4X Rare Wildcard Bundle Purchase Error. Attempting to purchase Rare Wildcards causes the following error: "Error. you already own this item. Store Error. Store Purchase Failed Duplicate Transaction"
6 votes -
Card Style not saving in Deckbuilder Bug
I recently bought cosmetics for fetch/dual lands and applied each one as the favourite, even went into each deck that has them to update the preferences on art style (see image 1). But as soon as I go in game, none of the art styles for the new lands work, and I see a random style in my collection (see image 2).
4 votes -
Deck Validation Failed - Bug
Imported pioneer deck from a tournament page (so should be a valid deck)
bought some art styles (7k gold total i believe) and changed art styles of some cards
tried to play pioneer best of 3 queue
got error message “deck validation failed”
tested other different deck in pioneer format, deck works
back to the 1st deck that gives error, tried to change some art styles and play in pioneer historic and timeless queues
error still the same “deck validation failed”
so, just wasted some gold and can't play the deck in any format that supposedly should be legal
attached log and screenshotImported pioneer deck from a tournament page (so should be a valid deck)
bought some art styles (7k gold total i believe) and changed art styles of some cards
tried to play pioneer best of 3 queue
got error message “deck validation failed”
tested other different deck in pioneer format, deck works
back to the 1st deck that gives error, tried to change some art styles and play in pioneer historic and timeless queues
error still the same “deck validation failed”
so, just wasted some gold and can't play the deck in any format that supposedly should be legal
attached…4 votes -
Anoint with Affliction ignored Hexproof
Opponent targeted my "Mikaeus, The Lunarch" with "Anoint with Affliction". I target Mikaeus with "Enter the Avatar State". It resolves and then anoint with affliction exiled Mikaeus anyway.
2 votes -
Receiving Mythic rare I already had 4 copies of
I just opened a Mythic Pack from Foundations and received the mythic rare “Omniscience” even though I already had 4 copies of the card.
According to the reply from Wizards of the Coast Customer Service the following rules for Duplicate Protection apply:
Booster Packs (from the Store, Weekly Wins, etc.)
* If you open a rare or mythic rare card that you don't have four copies of, you receive the card. Easy enough.
* If you would open a rare or mythic rare card that you already have four same-art copies of, the system will automatically replace it with a different card of the same rarity from that set. This follows the Duplicate Protection process.The second paragraph should have applied to me. I already owned four copies of the card “Omniscience”. I crafted them with mythic wildcards months ago. Today I opened a mythic Booster pack from the set Foundations and received the card “Omniscience”. I do not own all mythic rares from the set Foundations. So according to your explanations that should not have happened. I should have received a different mythic rare from the set.
I just opened a Mythic Pack from Foundations and received the mythic rare “Omniscience” even though I already had 4 copies of the card.
According to the reply from Wizards of the Coast Customer Service the following rules for Duplicate Protection apply:
Booster Packs (from the Store, Weekly Wins, etc.)
* If you open a rare or mythic rare card that you don't have four copies of, you receive the card. Easy enough.
* If you would open a rare or mythic rare card that you already have four same-art copies of, the system will automatically replace it with a…1 vote
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