MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
4080 results found
-
Eclipsed Realms bug
Arena did not allow me to use my Eclipsed Realms naming Elementals to pay to transform Eirdu, Carrier of Dawn during my sealed event
5 votes -
Maralen Fae Ascendant "Once Each Turn" effect
Maralen, Fae Ascendant's effect states "Once each turn" you can cast a spell exiled with her effect if its cmc is equal or lower than the total amount of elves and fairies you have on the battlefield. NOT "Once each of YOUR turns" EACH. TURN. Opponents included. Meaning, if I exile an instant or flash spell I can cast that during my opponent's turn, however right now that is not the case on arena. Fix it, please.
4 votes -
Bug
FIX THE **** FAIRY SPARKY THING HOLY …. IS IT INCREDIBLY ANNOYING EVERY TIME YOU GO TO THE HOME PAGE IT STARTS YELLING AT YOU. YOU’VE HAD AT LEAST 3 UPDATES NOW. WHY IS IT STILL NOT FIXED?
4 votes -
Cannot play standard on Android
I started a standard ranked play. The app just stops loading necessary elements of the play. It doesn't freeze. As you see on the screenshot, the timer works fine. But I can't see any cards, and there's no info about waiting for the opponent too.
5 votes -
match does not work
steps I did: standard ranked match started, mulligan went okay, it was opponent's turn, but my timer started to run out and game just got stuck without them playing or conceding; i couldn't concede either
platform: steam (windows)
expected: the opponent should have been able to play their turn and then I mine
adding screenshot where you can see the timer and the orange fade in the corners of the screen + the log
workaround: had to close MTGA and reopen
7 votes -
Draft event changed mid event
I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried to get a match I got a message that there was a network error. After pressing reconnect, I was sent to the homepage. Now, the final fantasy quick draft has been replaced by a final fantasy omniscience quick draft. The gems I paid for the access to the normal final fantasy quick draft have been lost.
Standard play has the same problem (ranked and unranked).
I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried…
7 votes -
Opening hand is missing
After match creation was made, the first screen after the "battlefield" loads, is where you select your hand or mulligan. This overlay/splash screen is missing! Nothing happens after that. You can emote, view deck, or click setting.
7 votes -
App freezing
Can’t play a game; sometimes gets stuck on the loading screen and sometimes loads a player but then no one can play cards. Tried restarting my phone, restarting WiFi, logging out and then back in, deleting and redownloading the app, closing all other apps, and it’s still happening
7 votes -
Bug - Can't play since just before 5:00 PM EST
Since my draft failed around 17:00 EST, I have not been able to have a match.
The client freezes at the opponents hand selection, without showing me my card selections.
This has happened 3 time since 16:45 pm, and add the draft that I lost my admission to.7 votes -
Final Fantasy Quickdraft Error
I was trying to run through a Final Fantasy Quickdraft, but I the matches I load into don't present starting cards, and I can't exit. I don't want to take a loss for this match I can't play.
5 votes -
[bug] You cannot identify the original ability that caused Firebender Ascension to trigger
When the triggered abilities of Firebender Ascension are placed on the stack, it is impossible to determine which original ability caused each individual trigger.
Steps to reproduce
- Have the setting enabled that allows you to choose the order in which triggered abilities are put onto the stack.
- Control multiple creatures that have abilities which trigger when they attack, along with Firebender Ascension.
- Attack with those creatures.
- Put the creatures’ attack-triggered abilities onto the stack.
- A screen opens allowing you to choose the order in which the Firebender Ascension triggers—triggered by those creatures’ abilities triggering—are put onto the stack.
At this point, multiple Firebender Ascension abilities are placed onto the stack, but you cannot check which creature ability each of them originated from — that is, which ability will be copied when the Firebender Ascension ability resolves.
When putting the Firebender Ascension abilities onto the stack, only the creature ability that is on the top of the stack is displayed.
When you hover the cursor over a Firebender Ascension trigger, the original creature ability is highlighted, but in reality you can only confirm whether it corresponds to the creature ability currently on the top of the stack.
If three or more creature abilities have triggered, it becomes impossible to determine which Firebender Ascension trigger corresponds to any creature ability below the top of the stack.As a result, the ability you intend to copy may not be the one that actually gets copied, which can affect gameplay.
When the triggered abilities of Firebender Ascension are placed on the stack, it is impossible to determine which original ability caused each individual trigger.
Steps to reproduce
- Have the setting enabled that allows you to choose the order in which triggered abilities are put onto the stack.
- Control multiple creatures that have abilities which trigger when they attack, along with Firebender Ascension.
- Attack with those creatures.
- Put the creatures’ attack-triggered abilities onto the stack.
- A screen opens allowing you to choose the order in which the Firebender Ascension triggers—triggered by those creatures’ abilities triggering—are put onto the stack.
At this…
6 votes -
7 cards sideboard in Bo3 ranked games
Recently I'm having this issue in Timeless Bo3 Ranked games in which I can only sideboard 7 cards. I have checked that the decks have been defined as Traditional Timeless in the deck editor tab.
25 votes -
companion pet not showing
pets not showing.
my pets are not apearing since last patch
5 votes -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
Fullscreen Resolution Bug
Game does not persistently support Fullscreen mode for ultrawide monitor resolutions on Windows OS. The resolution keeps changing from Fullscreen to windowed mode. Event occurs upon game launch or whenever playing a new game (standard, alchemy, etc).
From game log: [17528] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
15 votes -
timer and turns unbalanced
you guys let players spend 10 minutes doing the same 2 actions over and over , but I get timed out because i was removing the 63 hare apparent he guy had in his deck, my question is if you are going to allow unlimited turns why cant I finish a single action? I wasnt browsing through his deck , or doing anything but selecting hare apparent cards, and you guys didnt have the foresight to include a select all option. might want to consider it if you re going to continue to allow these cards that you can have any number of copies.
you guys let players spend 10 minutes doing the same 2 actions over and over , but I get timed out because i was removing the 63 hare apparent he guy had in his deck, my question is if you are going to allow unlimited turns why cant I finish a single action? I wasnt browsing through his deck , or doing anything but selecting hare apparent cards, and you guys didnt have the foresight to include a select all option. might want to consider it if you re going to continue to allow these cards that you can have…
3 votes -
7 votes
-
Into the Flodmaw/Shelterd by Ghosts and Yera and Oski, Weaver and Guide
First, i played Yera and Oski, Weaver and Guide.
In my opponent's turn, he played a Sheltered by Ghost on a Hired claw.
In my next turn, i played Into the flowmaw on the Hired claw.
Instead of getting back my Oski, Weaver and Guide, seeing his hand and choosing a card type, i got the situation in the attached Screenshot. I coult not choose any Card Type, see my opponents hand or submit anything. I got a Surveil tool tip?It is on PC
I should be able to choose a non-creature Type and also submit my choice.10 votes -
Black screen when trying to access my account
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue, thank you!
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue,…
3 votes -
deck type
Can't change deck type in deck details screen. The deck type list keeps behind other interface layers and cannot be selected, makes impossible to change the deck type.
6 votes
.png){kind=link}
- Don't see your idea?