MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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482 results found
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Load screen
Game crashes right at start up. Goes through the loading and waiting for server but then exits the game and back to my home screen.
1 vote -
Sunmon cards
Whenever a player plays a summon card when im playing Arena on mobile the game crashes and I'm unable to continue playing that game.
1 vote -
Quick draft and game loss
Game crashed and lost the game i was in, which resulted in ending the draft i was in. i would like my gems back please
1 vote -
did not record a loss
In Quick Draft: FIN I got a loss and the game crashed. It did not record my loss, the game had already concluded. Just being honest.
1 vote -
Unable to check Color Challenge deck
Whenever I attempt to check the deck for a Color Challenge, I get stuck on a loading screen that says "Waiting for the Server...", which forces me to restart the game. This occurs on both my PC and my iPhone. I note that I have already completed all of the Color Challenges previously, I believe years ago. This appears to be the same bug as the one reported here: https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/50631491-bug-game-crashes-when-selecting-deck-in-color-ch
2 votes -
The shop scammed my orbs
I tried to buy some card's styles with the avatar orbs, the store crashed, I dont have the card's styles and I dont have the orbs anymore
1 vote -
game disconnect resulting in a loss
i have played chromatic cube draft on arena on mobile
The game crashed, i tried to reconnect a couple of times, after logging in i was shown a screen with timer waiting / waiting for opponent and texts "description" multiplied and placed over each other. the game didnt resume, crashed every time. When i relogged after some time passed i got awarded a loss for that game.
Its very upsetting, as I was way ahead that game, now im almost out of this draft1 vote -
Last time, each update, is corrupted
Each time, we getting an update, so is the same. Crashed or Freezing the screen. Every time is occurring. By new set or alchemy, is saugage.
Please, fixed basically.
1 vote -
Game ends in draw when using mill abilities
Mill abilities are crashing out into a draw game it’s happening anytime the game has to mill multiple cards from both libraries and is making the game unplayable for many decktypes
1 vote -
****
IM LOSING A LOT OF GAMES BY SERVER DOWN OF CRASHS OF THE GAME!! UNFAIR!! HOW I RECOVER FROM IT?? FAR MORE THAN 15 GAMES IVE ALREADY LOST... COINS AND MYTHIC I SHOULD BE ALREADY
1 vote -
Hofri Ghostforge + Token Doubler Gamecrash
Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.
1 vote -
Can not access or access edit deck after the latest update. When I click on the deck button the app closes or shuts down.
I am on apple phone. After the new update last night. I can not edit or access my decks. When I click on deck the app crashes and I have to reopen the app. Can you please patch this soon.
1 vote -
Final fantasy rapid brawl
Second time that game crashes in a paid event. And Wizards do nothing to compensate me last time and I think that they just don't care about the hand errors and if you lose gems it's not important for them.
1 vote -
Pinnacle Emmisary
Whenever the Pinnacle Emmisary's warp trigger activates at the end of my opponents turn the game crashes and I'm unable to relaunch it until the match has concluded. For reference I'm on a Samsung Galaxy S21 5G
1 vote -
An occurred error
Yesterday I was playing on my IPad the 4 th game of a premier draft EOE , when the app crashed and I cannot login anymore. Now I see i have lost the game. Here attached the screenshot. Many thanks
1 vote -
Missing edge of eternities packs and renewal
due to the huge player surge at the time of release on Arena I was experiencing a lot of lag and failed to get the first half of my Renewal Egg bonus. I relaunched the client a few times afterwards and failed to connect to servers multiple times, but eventually was about to access the shop and my pack. I was opening pack individually and experiencing large spikes in latency while trying to sift through my pulls. Eventually I decided to start opening them 10 at a time to expedite the process, but with my last 10 packs the client…
2 votes -
Draft Token
I used my draft token for a draft of Final Fantasy. But since days everytime I want to start the draft there is a bug and MTG Arena crashes and I can´t start the draft. Would be great to get a refund.
1 vote -
exalted sunborn
2 Case of the Uneaten Feast Elsh Norn Mother of Machines Mondrak, Glory Dominus Elspeth, Storm Slayer Ojer Taq, Deepest Foundation Nexus of Becoming Exalted Sunborn Master Spicer causes Dre Error Draw and crashes to Home screen and looses any progress made in game
1 vote -
Android cant enter Games from queue
Hi,
everytime i find a game and the client sataes "ready" my game crashes. when i restart the app, tje second start to count up and say description over and over again as tooltip. I am guessing I am waitng for an opponent. I am on Android.
1 vote -
fabled
FABLED PASSAGE LAND BUG.
When sacrificing "FABLED PASSAGE" to search your library for a basic land card, the game thinks you are surveilling then shows all your land which crashes the game. You have to concede in order to fix the issue.
VERSION: 2025.51.0.9591.1173794
1 vote
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