MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3453 results found
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i try to search for Energy card like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counte
i try to search for Energy cards like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counter it don't work can you fix it
2 votes -
Achievement not working
Today I accomplished three achievements under Color Mastery: Green. “Turbo Mana”, “Count the Counters”, and “No, Bigger than That”. None of them registered as completed on the achievements page.
3 votes -
Survey after a loss is ***
I genuinely hope that whoever is putting in the survey of "Did you have fun after that match?" with no way to disable it should be fired and hopefully never work in any field again. They can go to mcdonalds but I think anything with more influence than that should be a crime.
2 votes -
Rule 0 Needs to be added for Arena
We need some way to not go up against decks that we do not want to play against. Instituting a Rule 0 would allow players to actually play against decks that won't either play some gimmick to win in 2 turns or something that can completely counter your deck.
This rule 0 conversation takes place at any sort of game day or event, it's discussed between the players what kind of decks they're running and then they can either swap or adjust accordingly.
Shuffler aside this is the biggest blight to this game because of toxic brawl commanders like Ugin, Sanar, Kotis, Maralen, High Perfect Morcant, etc that can make the game completely one sided with no response unless you're lucky, but the shuffler usually doesn't make it so.
If not a rule 0 then we need something to change in the programming that if a game is conceded before even turn 1 takes place the person conceding shouldn't be marked as a loss. No game took place, why is it marked as a loss?We need some way to not go up against decks that we do not want to play against. Instituting a Rule 0 would allow players to actually play against decks that won't either play some gimmick to win in 2 turns or something that can completely counter your deck.
This rule 0 conversation takes place at any sort of game day or event, it's discussed between the players what kind of decks they're running and then they can either swap or adjust accordingly.
Shuffler aside this is the biggest blight to this game because of toxic brawl commanders like Ugin,…3 votes -
Removing of Tibalt Trickery card entirely off of Arena.
I have not even had a chance to even get started to play a match on multiple times due to this stupid, non fun, lame combo that is just not even fair unless you just so happen to have a "Counterspell". Why? Because people keep summoning out 'Emrakul the aeons torn' with it by the 2nd or 3rd Turn of the game.
If not removal, then you NEED TO UP THE MANA COST OF TIBALTS TRICKERY*** To at least 8! And Remove the one from "2" entirely off this game! I understand the goal is to win for most, I wanna have a great duel and an 15/15 on round 3... is not fun to me! I've been playing magic for years, I've seen a lot of different decks by now and how MTG have evolved over time- but this destorys my ability to even wanna play everytime this has been an issue now.I have not even had a chance to even get started to play a match on multiple times due to this stupid, non fun, lame combo that is just not even fair unless you just so happen to have a "Counterspell". Why? Because people keep summoning out 'Emrakul the aeons torn' with it by the 2nd or 3rd Turn of the game.
If not removal, then you NEED TO UP THE MANA COST OF TIBALTS TRICKERY*** To at least 8! And Remove the one from "2" entirely off this game! I understand the goal is to win for most,…2 votes -
Loop detector
When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more ). I think this feature would bring a lot more diversity to arena and better align it's capabilities with paper magic.
When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…
3 votes -
Asset Error Detected
Of course, as per usual(what else would anybody expect from WoTC and Hasbro?), the new update screwed things up and made the app unusable. Every time I open or restart the app I get hit with a loop of "ASSET ERROR DETECTED, Arena will relaunch to verify asset contents." leading to the app restarting and then hitting me with the exact same message. How incompetent do y'all have to be, or how little does WoTC/Hasbro have to care, for y'all to ***** things up with basically every single update for a freaking card game app? This is just plain pathetic.
5 votes -
Remand
Remand is incorrectly marked as banned on Arena for Pioneer. Just need it fixed, or the list to be updated if meant to be.
0 votes -
Primeval Titan requires the wrong type of wildcards in the deck builder
I'm trying to redeem two mythic rare wildcards for Primeval Titan. I have 6 mythic rare wildcards available. When I try to select Primeval Titan, the deck builder says it requires rare wildcards and that I don't have enough (which is true)
1 vote -
Midweek Magic: Historic Pauper allows an uncommon Springleaf Drum
- Give us the steps to reproduce the bug
enter midweek magic: historic pauper event
create a new deck
set filter to colorless
choose springleaf drum (Lorwyn Eclipsed uncommon)
craft additional copies of springleaf drum- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
Android- Enter the actual results you’re experiencing
message states not enough common wildcards
- Enter the expected results of the feature
consume uncommon wildcards or
do not allow uncommon card in pauper event such as springleaf drumAdd any relevant screenshots/videos-
If you found a workaround, please add workaround steps.tried to add uncommon wildcards outside of the event in regular deck builder mode. Same error message persists - not enough common wildcards.
- Give us the steps to reproduce the bug
enter midweek magic: historic pauper event
create a new deck
set filter to colorless
choose springleaf drum (Lorwyn Eclipsed uncommon)
craft additional copies of springleaf drum- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
Android- Enter the actual results you’re experiencing
message states not enough common wildcards
- Enter the expected results of the feature
consume uncommon wildcards or
do not allow uncommon card in pauper event such as springleaf drumAdd any relevant screenshots/videos-
If you found a workaround, please add workaround steps.tried to add uncommon wildcards…
2 votes -
add the ability to add opponents to a "no play again" list
While it is possible to place those annoying opponents that spam "Your go" and "opps" ignore, the opponents that really bother me, are the ones that, once they start losing, start running the timer down, every turn, while doing nothing. They haven't gone afk or developed a bad connection, because they always get an action in just before the timer kicks them. I would love the ability to put these immature time=wasters on a "do not play with" list. That would go a long way towards making this random opponent game play more palatable.
3 votes -
can't respond to sorcery with creature ability
After playing Split Up, I was never given priority to sacrifice my creature (Werefox Bodyguard) in response. This is not a sorcery speed ability and I should have been allowed to activate it at some point before resolution though I suspect the fact Split Up requires choosing one of two options may be related to the bug
1 vote -
NON STOP PROBLEMS
- Opponents are not getting random cards.
- Opponents get a land every single turn.
- Playing against the same username (eg. Mertcan) 10+ times a day.
- 60 card decks saturating gameplay making nearly impossible to play the game
- Shuffle algorithm deals me 2 lands in 8 turns or 15 lands in a row.
- Repairing Game Files does nothing.
- Large number of opponent's start matches but don't play the game
- Brawl matches 50% if the time against the same 10 commanders.
- THE GAME IS RIGGED.
3 votes -
Auot pay issue
Scenario: I have 4 untapped mana and a creature turned into some sort of token that can be used to get mana by a creature cast by my opponent. If said creature is destroyed my creature would go back to being itself. I cast an instant spell to destroy said opponents creature and choose auto pay. The game then chooses to use my creature that was turned into a token instead of the land for mana. Defeating the purpose of destroying my opponents creature to regain my creature. Seeing as I had 4 untapped land and only needed 3 mana it makes no sense for auto pay to have sacrificed over using the land.
Scenario: I have 4 untapped mana and a creature turned into some sort of token that can be used to get mana by a creature cast by my opponent. If said creature is destroyed my creature would go back to being itself. I cast an instant spell to destroy said opponents creature and choose auto pay. The game then chooses to use my creature that was turned into a token instead of the land for mana. Defeating the purpose of destroying my opponents creature to regain my creature. Seeing as I had 4 untapped land and only needed 3 mana…
3 votes -
Unable to select cards in draft
Unable to select cards during pack 3 in a premier draft. This resulted in a time out and auto selection. Had to close the client and reload by which time the draft was over.
4 votes -
snapcaster and mine colapse
hi, in my cube event ive played snapcaster mage tar targeting mine collapse, however i was unable to flash back it, can you please check this out. Ive attached lof from the event
2 votes -
Not Receiving Infinate Uncommon Card Rewards in Mastery Pass
I completed the Master Pass and have now leveled up 4 additional times with no pop up indicating I received Uncommon card rewards. I also do not see any "new" cards in my collections after leveling up. Am I just not receiving the rewards I should be receiving for the infinite mastery pass?
2 votes -
Krenko mob boss
It is not adding the correct number of goblins when I use his ability. I had 146 goblins. By using his ability the amount should have doubled.
2 votes -
Game crash color beginner tutorial
the game crash in white colour vs vivien. she is stuck in main phase 2 and doesn't end her turn.
3 votes -
Issue in Resonating Lute functioning
Faced an issue with Resonating Lute in Secrets of strixhaven draft.
Lute in play, one land untapped, couldn’t cast my prismari charm in opponent’s turn. Resulted in losing a gameI'd appreciate a refund of the draft
2 votes
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