MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
5994 results found
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cards not showing up in collection
I've opened MORE than a playset of Cloud, Midgar Mercenary and none show up in my collection at ALL. I'm pretty sure that there are other cards missing, too, but Cloud being the card that it is, it's hard to miss.
2 votes -
Game Shop broken
After last update client show infinity loading when i press open game shop. And it cant be undone too - need to restart clinet. Without vpn and with vpn - problem NOT solved!!!
2 votes -
Ban all cards with landfall from standard and stop printing them.
2013 was 12 years ago. Landfall should stay in that year and not be in the standard in 2025.
3 votes -
Waiting for that Ugin ban
Ugin, Eye of the Storms desperately needs a ban in brawl. Hopefully it happens soon.
4 votes -
Surveil instad of Mulligan or any other interaction
After the last updatee I can't play at all. Any time I start a game I get a surveil request instead of the mulligan, no buttons for interaction appear nor anything can be done other than surrender. In the event of going into the match by the clock running our of time I again get a surveil request over any intraction that requires a confirmation, no buttons either. I have cleaned my game, defrag it, reinstalled it in differnt disks yet the problem still goes on.
4 votes -
UI Glitch, unreadable tabs and sideboard
After playing 1-3 games of Bo3, the UI on the main page will glitch with the top of the screens with the tabs being unreadable. If viewing the sideboard, all sideboard cards will be white with # of cards also being unreadable
8 votes -
Please take action on the roping plague
Roping is killing Arena. Please do something to stamp out this inconsiderate, sore-loser behaviour.
Various potential roping solutions have been offered on this forum before, so I won’t repeat those here, but suffice to stay that there’s a groundswell of angst brewing in the community for WoTC’s lack of action on this issue.
Reporting players for misconduct also seem to have now effect, as I’ve reported over 400 and keep coming up against the same roping oppoentns.
14 votes -
Free Phantom Draft
Draft is the most inclusive way to play Magic. Everybody picks cards from the same limited pool, you can play regardless of how big your collection already is and your opponents, from the newcomer to the veteran, uses the same cards you could have chosen yourself (to some extent). This also allows the skills of each player to emerge and make the difference, more than in Constructed formats.
Yet, on Arena, the most inclusive format to play is not the most inclusive to access: the gold/gem entry fee forces people interested in drafting to play Constructed for days before they can afford just one or two drafts per week. Moreover, drafts radically change from set to set and, most of the time, the available set is the most recent one. After two or three months - therefore after a dozen of drafts, if lucky - players have a totally new draft format to learn from scratches, right after getting good at playing the previous one.
Currently, the only options are either to afford one or two drafts per week, to buy gems with real money or to get good enough to recover the entry fee with the prizes. The last one is extremely difficult with so little events once in a while to practice with. All of these conditions make ranking up the Limited ladder an impossible dream for free to play players and an expensive effort for paying ones.
Some people in other threads have already suggested a solution: free phantom drafts always available. Drafting every day for free (or for little), without getting the cards we draft with, would bring many more players closer to the format and make it effectively inclusive. It'll give new rookies a fair environment to compete, without the frustration of facing unaffordable decks in Constructed over and over again; it'll give Constructed-experts a broader game experience, making them better wizards in multiple formats and letting them manage evenly their in-game resources; it'll give Limited-experts a greater and more enjoyable challenge, since more people would be able to practice, climb the ladder and compete at the highest level. It's a win-win for everybody.
To prevent certain exploits, the system might work the same way as Jump In!: resigning before the end of the card selection would not change the cards you get to find in the boosters. The same small entry fee of 1000 gold / 200 gems may be considered, if it helps discouraging unfairness without compromising on accessibility.
The Final Fantasy set brought so many new people into Magic: The Gathering. A new set is coming and the risk of losing a large majority of fresh players just because they don't have the right cards to have fun playing Constructed is real. We already have phantom drafts once in a while as Midweek Magic events, so the proposal is nothing brand new. It's all about making it a staple instead of an alternative. It's about letting all of us enjoy our favourite game in our favourite way, once per day instead of once per week. Draft deserves more love and our love deserves more drafts.
Draft is the most inclusive way to play Magic. Everybody picks cards from the same limited pool, you can play regardless of how big your collection already is and your opponents, from the newcomer to the veteran, uses the same cards you could have chosen yourself (to some extent). This also allows the skills of each player to emerge and make the difference, more than in Constructed formats.
Yet, on Arena, the most inclusive format to play is not the most inclusive to access: the gold/gem entry fee forces people interested in drafting to play Constructed for days before they…
2 votes -
combo infinito
combo infinito, morte certa com duas cartas, monoblack, precisa ser banido
2 votes -
scratchy crackling audio on mac as of the 2025.49.50 patch
Per the subject, as of the most recent patch I'm experiencing very scratchy audio on macOS Sonoma 14.3 (23D56).
It's consistent throughout all client sessions. This appears to be a resurfacing of a prior Mac audio issue with the Unity engine approximately 2 years ago (circa the 2023.1.0 Unity build).
2 votes -
No Connection to Server
My game is not able to connect to the servers. This error occures for houres...
5 votes -
Sudden draw game glitch possible cheating involved
I bait out his Tyvar's stand so he's tapped out and after attacking have lethal on board. I use sell sword to fling a mouse and finish the match winning 2-0. As burn together resolves, but before the death trigger of Heartfire Hero can even be put on the stack, DRAW appears on screen and the game conclusion music plays. Meanwhile, the trigger resolves and hits for lethal putting opponent at -2 life in the background.
I'm not convinced this is a simple glitch. The timing of conveniently waiting until the trigger that would result in match loss is about to go on the stack is too much of a coincidence. As far as I can tell the ranked match ended in a draw so it's not like it displays one thing but does another.
I bait out his Tyvar's stand so he's tapped out and after attacking have lethal on board. I use sell sword to fling a mouse and finish the match winning 2-0. As burn together resolves, but before the death trigger of Heartfire Hero can even be put on the stack, DRAW appears on screen and the game conclusion music plays. Meanwhile, the trigger resolves and hits for lethal putting opponent at -2 life in the background.
I'm not convinced this is a simple glitch. The timing of conveniently waiting until the trigger that would result in match loss is about…
5 votes -
unnecessary forced draw
i simply played a 'rise of the dark realms' and got a bunch of triggers (4 golden sidekicks and a lot of "when creature enters gain 1 life"). it was literally 3 steps away from finishing the triggers, flashing about a warning to do a different action which i of course cannot, and then forced draw. again there was literally 3 more triggers in the entire stack left, making it a hilarious moment, but surely there's a better way to program this that doesn't just throw away valid games 3 steps away from finishing. thanks.
9 votes -
my opponent targeted a creature of mine wich had hexproof
my opponent targeted a creature of mine wich had hexproof
2 votes -
shuffler
when are you going to fix the shuffler , get rid of hand smoothing or provide another game mode where those of us who dont have the time to play best of 3 and dont want hand smoothing. There are several points as to why any of those ideas would be wise. First hand smoothing causes more mana flood/***** then the old shuffler ever did during game play and any experienced player will tell you the opening hand really doesn't mean much, it all depends on what comes after. second is unless you are intentionally messing with win rates hand smoothing is causing some questionable results ( I have over 200 hours of video that shows after 2 consecutive wins I get mana screwed. Even with a deck that is 70% land, ). Third because of the way hand smoothing works ( giving an exploit to mono decks and making deck crafting near impossible because of the mana flood/***** happening back to back , it could be argued that you broke the contract of your terms of service and they dont apply anymore.
when are you going to fix the shuffler , get rid of hand smoothing or provide another game mode where those of us who dont have the time to play best of 3 and dont want hand smoothing. There are several points as to why any of those ideas would be wise. First hand smoothing causes more mana flood/***** then the old shuffler ever did during game play and any experienced player will tell you the opening hand really doesn't mean much, it all depends on what comes after. second is unless you are intentionally messing with win rates hand…
14 votes -
When starting game, app freezes
When I start a game, the app freezes. I see my opponent, but I don't even get as far as seeing my cards. This is happening since the last update 9 july. I am playing on my OnePlus12 with the lastest updates.
2 votes -
kicked out of games constantly, fix your dam servers
kicked out of games constantly, fix your dam servers
3 votes -
Unable to submit deck
I made a deck for Aetherdrift constructed, submitted it, deleted it, and now I get an error when I try to play and I can't submit a different deck. So I'm effectively locked out of the event having not gotten to participate. Feels bad.
6 votes -
Delivery moogle not triggering
Delivery moogle did not trigger upon e-entry when the white. Ariacite on it was destroyed
2 votes -
aetherize doesnt work!
the card aetherize doesnt fking work, even tapping mana manually it just doesnt care and goes straight to damage. FIX IT!!
3 votes
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