MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
5993 results found
-
Jump In Not Available - Only Shows Home Button
Randomly last night the Jump In screen changed from "Play" or "Resign" to only listing the "Home" button. I waited until now to file this bug in case the maintenance from earlier today fixed the issue. It did not.
3 votes -
updating data
It says : "Error Updating Data - Please check your connection and try again".
after a new patch launched on Jan 26th.
I think this is a bug.
Thank you for your time and patience
67 votes -
Cards not showing up
Cards are not showing up. They are cards I have used and played with before and they just won’t let me use them. I am on iOS and so far nothing. Like I own and have used soul warden for years. And now it’s acting like I have never had it. I have this issue with multiple cards. Tried repairing game files and nothing. As you can see in the image I should have 4 soul wardens but when I add them they appear red
2 votes -
mastery pass rewards not received
no mastery rewards when winning, i own the mastery pass, but dont get the premium rewards..
13 votes -
Arena leaving Full Screen from 3440x1440
Hello - Arena leaves full screen and goes to a windowed version of itself every time I leave a match (for sideboard) or completion. I am playing Full screen at 3440x1440 but it will default to windowed 2560x1440. This is super annoying --- any fixes?
12 votes -
Disconnection mid-game without the chance to reconnect
This has happened 10 times already. I repaired game files multiple times. Whenever I play my second quick draft of the day, during the second game of the draft I get instant disconnected from the game without the chance to reconnect and the game brings me back to the client with the chance to play a new game but without a loss assigned. After the next game I play i get assigned a lose as if I have lost the previous one. This has happened to me 5 times already!! HELPPP
4 votes -
Everytime i play a planeswalker or a create card transforms into a planeswalker, the app crashes on me playing brawl on an andriod phone
Everytime I cast a planeswalker, or a creature transforms into a planeswalker, my app on my android crashes. When I reload it, it'll take me back to the game but then crash again immediately. It's happened in 3 different games today 3 seperate times on the day.
5 votes -
daily reward not working
I have had a couple of games with my mono white deck, it's not crediting me with summoning creatures
2 votes -
Abolish the Heist mechanism
Heist Mechanism is getting stronger, not nerfed, because of stupid card changes.
I can't do it because my opponent's choice is too slow.
It's a stupid game where you wait for many turns and your opponent draws many cards with chorus cards, making alchemy less diverse and boring.Please nerf it as soon as possible
6 votes -
Bloodletter of Aclazotz bug
Bloodletter of Aclazotz has no effect on the field. With multiple "life loss," direct damage and burn damage triggers the doubling effect of Bloodletter does not work.
This has only been happening in my account since the update and only seems to apply when playing against other players, NOT sparky.
4 votes -
Unable to play Jump in!
Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.
Additionally i have no ability to resign the current deck that i am stuck with.
This problem persists both on windows and Android.
Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.Additionally i have no ability to resign the current deck that i am stuck with.
This problem persists both on windows and Android.
Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.
Additionally i have no ability to resign the current deck that i am stuck with.
This problem persists both on windows and Android.
Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.Additionally i have no ability…
32 votes -
Store not working properly
Store not working since 4days days (mac,pc) when i'm trying to pay or add payment method with paypal the site is not responding
16 votes -
Match making only gives me control matches
Since the ban on Monday, I am only playing against control decks. Maybe you should have BANNED Temporary Lockdown and the other core control deck cards.
Aggro decks are NOT playable because of the MATCH MAKER ONLY GIVING ME MATCHES AGAINST CONTROL DECKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FIX THE MATCH MAKER!!!!!!
2 votes -
Can't block
Durante alcune partite tramite l'app quando il mio avversario dichiara un attacco e mi da la possibilità di selezionare i bloccanti, posso selezionare la creatura ma non riesco a selezionare la creatura da bloccare, invece la fila delle creature slitta compreso la creatura avatar e si sposta lateralmente (a destra o sinistra)
2 votes -
Game loading bug/issue
I have had several games in the last hour where I load up a new game and it immediately puts up the loading server screen as soon as it shows my hand, then it closes out back to the home screen and counts a game loss. I'm playing on mobile, but I've always played mobile and my connection to the Internet is perfectly fine.
4 votes -
harmonize
I could not use Harmonize on the card Wild Rise. I had enough creatures to reduce the card and it would not let me continue. I caused me to lose a Draft match and I didn't get my earnings!
4 votes -
sideboarding problem
During a BO3 match, I was unable to properly sideboard. I could click cards to remove them, but then couldn't add cards from my sideboard to replace them. I was left with a 39 card deck, which I couldn't submit, so the timer ran out and submitted my original deck. I tried this on PC and IOS during the sideboarding period and both platforms had the same issue.
21 votes -
Boltbend illegal cast, game lock
The game let me cast Boltbend on an enemy counter-spell whilst there was only one other spell on the stack (the spell originally targeted by the counter-spell) and a large number of triggered abilities. This lead to a situation where I couldn't select a valid target, but the spell was already locked into the stack so there was no game action and we were forced to wait for the turn timer. My opponent conceded before I thought to get a screenshot. If it is relevant I had Queen Brahne, several of her Wizard tokens and a Copy of one made by Chandra, Flameshaper, Firebbrand archer, and a Firespitter Whelp.
The game let me cast Boltbend on an enemy counter-spell whilst there was only one other spell on the stack (the spell originally targeted by the counter-spell) and a large number of triggered abilities. This lead to a situation where I couldn't select a valid target, but the spell was already locked into the stack so there was no game action and we were forced to wait for the turn timer. My opponent conceded before I thought to get a screenshot. If it is relevant I had Queen Brahne, several of her Wizard tokens and a Copy of one made…
2 votes -
Display count of Legendaries in deck builder
Many recent limited sets have had a "legends matter" subtheme. While it's possible to manually check these, it would be very convenient if this was added as a subcategory in the "deck details" screen of the deck builder. Cards may already be double counted due to multiple types, so that should not be a concern. Thanks!
2 votes -
hexproof creature
a dragon should lose hexproof after dealing damage but it didn't
4 votes
- Don't see your idea?