MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3285 results found
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Companions Missing
All of my companions except Dwayne have been missing for months. I've commented on the other posts since we're supposed to not start a new thread if one exists, but I haven't gotten any help so I'm making a new thread.
Playing on PC, Aleister#30634
5 votes -
Didn t get rewards
you just showd banned cards and then after it said you were rewarding me with 3 gold wildcards and something else
I didnt get them1 vote -
Urza"s Ruinous Blast
I had the card in hand, had enough mana, and there were no card effects stopping me from playing it, could even play other sorceries from hand. The game would not let me cast the card.
2 votes -
Matchmaking
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can only win like 1 out 10. I understand in ranked it should be fair to play whatever but not on the casual side. I mean I played against someone the other day that seemed to have no creatures what so ever and he just kept playing creature destruction. I figured after all that he would play that obnoxious card that brings back all creatures from the graveyard but nope he just quit after destroying at least 15-20 creatures. Maybe that isn't a good example but point is there needs to be like a casual player style that allows for simple decks that don't make you wanna rip your hair out. I got put against mono blue mill deck at least 3X in a row. It's not fun. It got to the point that I would quit if they played a card that had mill as a landfall. There has to be a better way to do matchmaking. Separate it out somehow or run an algorithm that pairs you up with equal power levels. Please make it better. I just wanna be able to play, have fun, and at least have like a 50/50 shot of winning.
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can…
5 votes -
Algorithm
Fix your horrible algorithm!!!!!! You can't compete someone gets screwed by land every time it makes your game boring and at best bad. Quit being lazy and do something about it before you lose half your money due to laziness and lack of decency.
6 votes -
March of burgeoning wasn't working with zero exiles from hand when x=1 even when i had mana
Had 2 green x=1 had creature couldn't cast card
1 vote -
Jump In! Screwed up mana bases, misleading color pack choices
Jump In! continues to show packs that are say, Blue + Black, only for it to be mono Blue with one or two split-cost cards and then shove a bunch of Swamp into the mana base. This is entirely misleading and completely messes up the mana base, making the play experience miserable at times. Screenshot included for the Midweek Magic Lorwyn Jump In; this is not the first time I've run into this problem. However here I chose what was advertised as UB and the second pack advertised as UW, only to end up with basically an Azorius UW deck with 33% of my mana base being Swamp all because of TWO, TWO split-cost cards.
Jump In! continues to show packs that are say, Blue + Black, only for it to be mono Blue with one or two split-cost cards and then shove a bunch of Swamp into the mana base. This is entirely misleading and completely messes up the mana base, making the play experience miserable at times. Screenshot included for the Midweek Magic Lorwyn Jump In; this is not the first time I've run into this problem. However here I chose what was advertised as UB and the second pack advertised as UW, only to end up with basically an Azorius UW deck…
6 votes -
Question aux programateurs du jeux.
J'ai costruit un deck avec une mécanique et dans ce deck j'ai un artefact en 4 exemplaire sur un deck de 70 cartes or depuis que je joue avec je ne reçois jamais cet artefact, je pioche plusieur fois des cartes que j'ai en un seul exemplaire mais jamais cet artefact bien préçi, le probléme c'est que en mode classement, cela me désavantage, il m'est impossible de gagner la moindre partie.
Si quelqu'un de chez vous pouvez me guider sur ce phénoméne, je serai ravi.
1 vote -
Perpetually disconnetion from server
Just loose a draft cause server disconnection. When try to reconnect my turn is finished so I loose my ninja turtle draft without playing!
3 votes -
Champion of the Weird and Lasting Tarfire interaction.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This was my final loss on the sealed event, and I think the game would have had a different outcome if the Lasting Tarfire dealt the damage I think it should have.
Very disappointed on an otherwise very fun set.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This was my final loss on the sealed event, and I think the game would have had a different outcome if the Lasting Tarfire dealt the damage I think it should have.
Very…
7 votes -
Unable to tap Lion's Eye Diamond in Response
Please make it so you can tap Lion's Eye Diamond in response to stuff! I just lost a game because I was unable to hold priority to tap LED after putting wheel of fortune on the stack, meaning I couldn't pay for my underworld breach that I drew in the next hand
4 votes -
Bayo, Irritable Instructor Add Mountain Issue
Recently, on iOS, when I add Mountains per Bayo, Irritable Instructor’s ability, the game will not let me spend those earned lands. The attached picture shows that I had 5 mountain from his ability that I was unable to spend. Please fix, as I was unable to spend the lands earned which prevented me from winning my ranked match.
1 vote -
Your game says I don't have a card I have been using for HUNDREDS of games
Yesterday I was using the deck listed below, no problem. Log on today, big problem. It's saying I don't own Kona, Rescue Beastie. When I put the same card in a standard deck it will work, but not in an alchemy deck. I'm unable to craft what it's saying I don't have which is even more frustrating so I'd appreciate a speedy reply.
6 Island
4 Omniscience
4 Breeding Pool
4 Kona, Rescue Beastie
2 Pool Resources
1 Indris, the Hydrostatic Surge
4 Bounce Off
1 Stock Up
4 Willowrush Verge
3 Dispelling Exhale
4 Marang River Regent
3 Roiling Dragonstorm
1 Auroral Procession
1 Mistrise Village
4 Fuel Tank Feaster
4 Evendo, Waking Haven
4 Uthros, Titanic Godcore
4 Cunning Azurescale
2 Multiversal PassageYesterday I was using the deck listed below, no problem. Log on today, big problem. It's saying I don't own Kona, Rescue Beastie. When I put the same card in a standard deck it will work, but not in an alchemy deck. I'm unable to craft what it's saying I don't have which is even more frustrating so I'd appreciate a speedy reply.
6 Island
4 Omniscience
4 Breeding Pool
4 Kona, Rescue Beastie
2 Pool Resources
1 Indris, the Hydrostatic Surge
4 Bounce Off
1 Stock Up
4 Willowrush Verge
3 Dispelling Exhale
4 Marang River Regent
3 Roiling…6 votes -
Sparky fix
Problem: Sparky which is intended as a feature for new players shows up if it is accidently triggered in the codex. This is not intended design and a lot of players are complaining here in the feedback forums and on the Steam forums and probably everywhere else too. It is, an issue.
Fix:
-Take 30 to 60 minutes for reading the "Loading initial scene".
-Identify the "Sparky call function".
-Open "notepad.exe".
-Add "BREAK" to Sparky's function.
-????
-Take the day off, good job.Thank you.
6 votes -
Invalid Deck in Brawl
Hi,
The deck I had been playing with in the ranked Brawl Builder event is suddenly listed as invalid, despite having no cards on the stated banlist. I will attach a screenshot of the deck. No cards in the deck itself highlight as banned, and the stated list of bans on the event screen does not apply to any cards in the deck. It was working right up until today just fine, the deck played as normal and was allowed through.
3 votes -
Paradigm one spell going off
I am not interpreting Paradigm mechanic properly, but I thought you have to cast another spell with the same name to get the spell to resolve. I was playing brawl and had a opponent to go off with two separate paradigm spells and was just blew the board out of proportion. How is this working without another spell to trigger it
2 votes -
Galuf's Final Act bug
This card doesn't play as it's supposed to. I use it on an opponent's creature and the +1 works as it should, after the creature dies I should be able to put the counters on my creature. Instead, it allows the opponent to control that. By the way the card reads this is wrong. Also, after asking AI, it states it should work the way I think it should.
2 votes -
Did I enjoy NOT playing the game?? For real??
After a garbage opening hand, 2 mulligans, mana ***** for 3 turns, mana flood for the next 5 turns... All while the opponent gets an ideal opening hand that wins effortlessly. Also you will see the exact counter strategy to your deck for 10 games in a row, while all of the above happens. It happens in every arena format, and it's especially egregious after we spend saved up currency for a draft or sealed event, only to get screwed out of 3 losses in a row.
Then they have the audacity to ask if we enjoyed the experience? Next time just give us a losing screen with a middle finger.
Seriously, just tell us what pass to buy so we can actually PLAY THE GAME!!!!
I've been an avid player for 30 years now, and I have NEVER experienced this kind of ******** with actual cards. Not in EDH, not in drafts, not in standard, not in modern. You are actively insulting your most passionate customers.
After a garbage opening hand, 2 mulligans, mana ***** for 3 turns, mana flood for the next 5 turns... All while the opponent gets an ideal opening hand that wins effortlessly. Also you will see the exact counter strategy to your deck for 10 games in a row, while all of the above happens. It happens in every arena format, and it's especially egregious after we spend saved up currency for a draft or sealed event, only to get screwed out of 3 losses in a row.
Then they have the audacity to ask if we enjoyed the experience? Next…
2 votes -
Land
You know what's really awesome? Land! Running over 50% lands and can't get more than 2 out per match, yet the opposition draws 6 plus. What gives??? Literally destroys the joy of the game!
5 votes -
Purchasing gems
Every time I try to buy gems at the 9.99 level, 1600 I think, it tells me that I've already purchased that item like it is a one time purchase
4 votes
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