MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
4080 results found
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4 votes
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Game freezes when opponent plays a map token
Every time an opponent casts a map token the game state freezes. I have to start the app over. This has been an issue since the last update.
4 votes -
Report Players for Roping
There needs to be a way to report players for intentionally stalling games. I just spent over a half hour playing against someone who roped every single turn.
11 votes -
new customer support format
you need to completely overhaul your customer support for this product these threads we vote on are so nontransparent and many overlap. when we do get the reply to a ticket is just check the thread. the game is becoming increasingly unplayable with every recent update and it seems as if you all do not care. There's no explanation of what's being done about these bugs and no actual support is being given to fix them.
3 votes -
Improper rare card crafting
I have wasted a few rare cards now on this bug, but it is counting at least one card as rare when I am crafting cards for my deck in Lorwyn: Eclipsed Standard, even though there are no rare cards specifically being crafted, or just solely mythic rare, but the amount of cards still adds up to my selected amount and thus is a slight discount on some mythic rare crafts
3 votes -
When targeting enemy with an effect after a sacrifice is chosen game freezes and times me out
Buggggy game fr. After targeting opponent with a sacrifice to destroy card game lags out and starts my timeout as if I hadn't selected a target.
3 votes -
Game Crashes
Playing on my iPad Air, running the latest IOS, the app keeps crashing and I need to close it and open again to resume play. Often times I miss whole turns or the opportunity to play cards at a critical moment. This only started to happen with the most recent update to Arena for TMNT.
4 votes -
Priority error
My opponent cast a card draw spell with card selection at the end of my turn, tapping them out. I was given priority to cast my own spell. I waited to allow them to draw and priority automatically passed through to their next main phase. As a result I was unable to resolve my spell while they were tapped out and recorded a match loss when they countered my card draw at the end of their next turn.
You must give me priority when I have an instant or I might as well go and install hearthstone.
2 votes -
Reboot glitch after TMNT update for android tablet
TMNT startup image and loading initial screen words appear, but before the game launches, it simply closes. I haven't played for 6 days now, unable to load up at all. No images, nothing to show...
4 votes -
Client froze
Hi! Hope you are having a good day :) My client froze during an exciting draft game, which was a disappointing end to the match :( I am not sure what caused the freeze, since multiple things were going on. I am playing the powered cube event on Android. My skullclamp's trigger was on the stack during my combat phase while I was long-pressing one of the cards in my hand to read it. At that point, all buttons could be pressed but nothing would change and the game state would not progress. No cards in my hand would enlarge, I could not view my GY, and the stack would not collapse after pressing the arrow next to it. After waiting for about a minute, the stack had still not resolved, so I went to the settings menu. The menu did still open, which is how I could submit this bug report. Sadly, pressing the button for logs did not do anything, so I cannot attach those now. Hope this description helped :)
Hi! Hope you are having a good day :) My client froze during an exciting draft game, which was a disappointing end to the match :( I am not sure what caused the freeze, since multiple things were going on. I am playing the powered cube event on Android. My skullclamp's trigger was on the stack during my combat phase while I was long-pressing one of the cards in my hand to read it. At that point, all buttons could be pressed but nothing would change and the game state would not progress. No cards in my hand would enlarge,…
3 votes -
Jumbo Cactuar damage can't assign
Platform:PC
・How the bug occurs
1. Jumbo Cactuar attacks.
2. 2 opponent's creatures block
3. 10001 points must be allocated on the damage step
4. Time runs out and I lose the game.・Actual results my experiencing
I lost the game and ended up with 3 losses in the “Premier Draft Magic: The Gathering®-FINAL FANTASY” event that I was participating in.
I received less rewards than I should have due to a bug.20 votes -
Frozen Games
Playing on IOS iPhone
Have started 15 games today, 11 froze up midway. Most froze as soon as I stabilized. Some games only made it to turn 3 and froze by simply playing an instant.
Potential cause:
poor leadership that is in a rush to keep pumping out product, you are dropping the ball with coders/developers. I first noticed the freezing game when Llorwyn was released and the number and frequency has increased with every update since.
Solution? Slow down the number of sets and put focus back on the quality of the game rather than quantity. 11 frozen games out of 15 started is a very bad average. A coach whose batters had that kind of average would be forced to resign. Maybe WOTC should buy HASBRO out and then the quality of gameplay would improve. As it is, it is virtually unplayable. I have spent money in good faith that the product offered would be of some entertaining use. I would gladly join a class action lawsuit to settle grievances. I will settle for $5k and another 5k for the aggravation. I am going to send my concerns to the Attorney General of the State that I live in. Maybe they will take a look and file some subpoenas so someone can look at records to determine if there is anything nefarious at play or if it is negligence on the part of WOTC management.Playing on IOS iPhone
Have started 15 games today, 11 froze up midway. Most froze as soon as I stabilized. Some games only made it to turn 3 and froze by simply playing an instant.
Potential cause:
poor leadership that is in a rush to keep pumping out product, you are dropping the ball with coders/developers. I first noticed the freezing game when Llorwyn was released and the number and frequency has increased with every update since.
Solution? Slow down the number of sets and put focus back on the quality of the game rather than quantity. 11 frozen games…4 votes -
Crash
Android- game keep crashing- freezes up
4 votes -
Specialize Keyword Bugged in Brawl
When picking a Brawl commander in MTG Arena with the 'Specialize' keyword, it no longer gives you the prompt to pick the secondary color (instead just defaulting to the mono-color of the base card). Brawl decks that already exist with dual-color specialize commanders still seem to work, but new decks can no longer be created.
4 votes -
Aging like fine cheese
This game has aged like fine cheese since TMNT release. Can’t finish a game without crash on IPad. Completely fine before last patch. Turtle powered right to the sewers with the other floaters.
4 votes -
freeze
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。
4 votes -
Fabled Passage
Fabled Passage causes game to crash, whether me or an opponent would activate it. Also, after loading back into the game, the game prevents you from blocking in combat if you return back to the game during the opponent's combat step.
4 votes -
brushwagg companion textures missing
the textures for the brushwagg companion appear missing, repairing files doesn't fix this issue.
began during one of the December updates (2025)
game version: pc, windows 10
7 votes -
The game dont freeze but dont go to next step in combat
No more than the title, on android
4 votes -
Card name, type, and creature power not showing correctly
After the latest update, the font for the card name, type, and create power/toughness seems to be missing. Can't create a deck or play properly if you can't see the cards.
2 votes
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