MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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623 results found
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Officious Interrogation Card Issues
Once again, while playing a Blue/White deck and casting Officious Interrogation after choosing myself as the target player for the creature count, the game failed to investigate and/or give me ANY clue token artifacts. I had 3 creatures on the field at the time.
Also, for some reason the top main menu of my MTG arena game (Profile, Decks, Packs, Store, Mastery, Achievements) has been turning Blocky White on occasion and was not allowing me to record the game after this happened. Some guy named Dev/Null challenged me next play if that helps at all to pin down the…1 vote -
Avatar Bonus Sheet
With the next expansion Avatar:The last Airbender just around the corner, I have some concerns about the Bonus Sheet of this set. 61 cards, all officially Mythics dispite most of them are clearly not, but only in every 26th booster pack available, sounds awful in terms of collection building.
Do you have any plans to treat this Bonus Sheet like Special Guests, making the cards craftable for Wildcards of a more resonable rarity? That would be highly appreciated, more and more cards coming to Arena cannot be pulled reliable from booster packs or at all and are shifted to a…
1 vote -
Quickdraft challenge bug
I played several matches of "Quick Draft Murders at Karlov Manor" and even won a few, but never got the rewards for "Complete three Quick Draft Matches".
5 votes -
Cant see booster cards during Pack2pick1 onwards
During a MTG premier draft Avatar TLA all of the sudden during Pack2P1 I couldnt see the carda anymore, see attached image.
Thanks for the understanding and let me know if I can help with any other question
Best regards
Gonzalo1 vote -
Premier Draft TLA Pack 1 missing from logs
The logs during Premier Draft TLA are missing the cards for Pack 1. This affects 17Lands and possibly other plugins.
Note there is no "SelfPick":1,"SelfPack":1,"PackCards" line in the log:
[9667] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"EventLanding","toSceneName":"TableDraftQueue","initiator":"System","context":"Entering table draft queue: TLAPremierDraft"}
[13031] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"TableDraftQueue","toSceneName":"Draft","initiator":"System","context":"HumanDraft"}
[13046] Attempting to get IEmoteDataProvider through static instance of WrapperController. Consider injecting dependency rather than doing this.
[14005] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"bc792104-6da3-4318-b120-7f6a3ad0f2a9","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97520],\"Pack\":1,\"Pick\":1}"}
[14010] [UnityCrossThreadLogger]12/9/2025 2:59:33 PM
<== EventPlayerDraftMakePick(bc792104-6da3-4318-b120-7f6a3ad0f2a9)
{"IsPickSuccessful":true}
[14010] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":2,"SelfPack":1,"PackCards":"97467,97376,97315,97400,97298,97530,97330,97529,97504,97486,97288,97398,97550"}
[15807] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"82e801ac-0876-43d4-9358-fed1fec5604a","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97504],\"Pack\":1,\"Pick\":2}"}
[15812] [UnityCrossThreadLogger]12/9/2025 3:00:15 PM
<== EventPlayerDraftMakePick(82e801ac-0876-43d4-9358-fed1fec5604a)
{"IsPickSuccessful":true}
[18531] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":3,"SelfPack":1,"PackCards":"97535,97357,97497,97365,97410,97376,97538,97472,97386,97479,97415,97566"}
[19666] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"8c7ca07f-d955-4952-89e5-7cd04ee6ddf5","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97357],\"Pack\":1,\"Pick\":3}"}
[19670] [UnityCrossThreadLogger]12/9/2025 3:01:34 PM
<== EventPlayerDraftMakePick(8c7ca07f-d955-4952-89e5-7cd04ee6ddf5)
{"IsPickSuccessful":true}1 vote -
Maestry rewards
No se me otorgaron los premios recompensa de la maestria desde el nivel 13 al 18. Me di cuenta por la ficha de draft que no me aparece en la parte superior del oro y comodines.
1 vote -
No Fleem cosmetic
I am writing regarding a missing cosmetic item (“Fleem”) on my MTG Arena account.
I preordered the Mastery Package well before the preorder deadline and opened 10 packs. However, after logging into MTG Arena, the Fleem cosmetic was not added to my account and does not appear in my collection or cosmetics inventory.
I have already checked my Inbox, Collection (including “Not Collected” filters), restarted the client, and logged out/in, but the item is still missing.
Could you please verify my account entitlement for the Mastery Package preorder and grant the Fleem cosmetic if it was not correctly applied?
…
1 vote -
Extremely broken shuffler
Played a draft with 23 non land cards and 17 lands. In 5 of the 6 matches, by turn 5, i had 7 or more lands, where a match even whent to turn 10 and i ran out of lands. It's quite clear either the programming is set up in a way (we know about the two drawn hands) where the coding is assuming a hand of 5+ land is good, or it's not shuffling. This is Wizards so, it is possible its easy to not let people win so they wont get more rewards cause that'd be less…
7 votes -
FF/Bloomburrow Starter Decks Should be in Starter Duel Event
The store bought starter decks that you import digital codes to arena (Final Fantasy and Bloomburrow) should be playable in the Starter Deck Duel Event. That is where most people complete their quests. It allows new players to see these starter decks and encourage them to buy the set kits, packs, etc.
Currently I own both starter decks and I find it difficult to play them in standard play or ranked. Having them playable in Starter Deck Duel will allow more opportunity to play a basic deck in hopes to be 50% winrate vs other starter decks as opposed…
1 vote -
Limited draft not working
My EoE limited ranked draft kept disconnecting from serve. This cost me 1500 gems and I didn’t play a match and got removed before the third pack opening. Please, help to refund gems.
5 votes -
Didn't get Achievement even though I met the requirements
I've played probably ten games attempting to complete the Death by Vanilla achievement. I finally won a game that met all the requirements, but I was not rewarded the achievement. I didn't catch a screen shot because I didn't think it was necessary. I hope this log helps and shows that I had only cast 5 creature spells with no abilities to complete the achievement.
5 votes -
Graphics issue with some overlays in rewards screen
I first detected this after coming back to the game after a few years, I got a lot of rewards and while hovering cards with abilities such as Warp and Flying etc, the abilities tile seems to have some opacity issues. Or something like z-index or some graphics bug. Image attached.
1 vote -
Store purchase freezes
Purchase of Pack Bundle or EoE after initial scene freezes on "waiting for server" on Mac
4 votes -
Standard Banned Cards
I keep running into standard decks in ranked and in standard meta event that are running the banned card Leyline of Resonance. Please remove the ability to do so as it in incredibly unfun/unfair to lose my ranking and in meta event my rewards to an illegal deck.
5 votes -
Yargle Achievements Not Tracking
Game won in Pioneer ranked queue using all vanilla creatures no achievement awarded.
Combat damage dealt with Yargle is also apparently not tracking either.
This event seemed fun but it's unfortunate that there's these bugs, it sucks the fun out of it to complete the achievement and not get rewarded for it.
5 votes -
Complete 3 quick draft matches quest did not give rewards or register progress
After completing a final fantasy quick draft, the quest gave no rewards and registered no progress, still showing 0/3 games played.
1 vote -
How is this so bad
I've just logged in after being gone for a year and everything is almost unplayable. Wtf happened. I had to open some boosters and they opened the whole pack at one time so I couldn't read each card. This is a much worse situation than reading them one at a time where I can actually read them, and ruins the anticipation of opening packs. Take a hint from the Pokemon TCG app. Then I went to do a draft and there was no way to add lands to my deck?? Useless and terrible. Then when playing a game in…
1 vote -
card shown as first collected already
Hello,
I would like to report an error I got recently.
As I opened an EOE booster pack, I got the card VIRUS BEETLE. It was shown to me as FIRST, even though I had 4 of them already. I collected 4 of them in another set before, then I crafted one of that card as EOE so I got 4 EOE copies of that card too. I think the problem is that the cards drawn already are checked and not the existing number of them. So it was my FIRST drawn card of that set but not the first…
6 votes -
got game loss from "Cancel buttom"
clicked the cancel botton in my draft game search, and ended up with a loss. I'm very close to mythic and this kind of thing happening is very frustrating, although I respect why they don't edit peoples ranks.
Also ****** to get a loss and potentially not the get the gem rewards that I might have otherwise gotten.
7 votes -
Weekly Win Rewards did not reset properly last week
Last week my Weekly Win Rewards didn't reset at the proper time, instead I had to wait a week more than the normal time for them to reload/reset.
It's particularly upsetting since this is the first time I buy the Mastery pass and because of this bug I'll end the season a few levels lower on Mastery than I would have otherwise.
I would really appreciate if somebody from the team actually contacted me about this.
3 votes
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