MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5993 results found
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"Liliana, Dreadhorde General" Foundations card style appears stretched
The Foundations variant card style for "Liliana, Dreadhorde General" appears distorted when selecting her abilities on the battlefield, and also when using the card as a deck image. See attached.
2 votes -
Unstoppable Slasher is way overpowered
Unstoppable Slasher is way overpowered. It costs too little mana for what it does and it should be a legendary, not a regular card. No single card should nearly guarantee a win. It's very unfair and it's regularly exploited. It's making the game not fun. I've been playing Magic for almost 20 years. You need to ban this card from Standard.
9 votes -
MTGA giving gems when collection not complete (foundation)
Hello,
This morning, I spent 4 boosters for nothing: each time I got gems instead of a rare (foundations) even though I am very far from having finished my rare collection (I am at 50 % of the collection for this extension).
Are you going to compensate me? how to do it?
Worse, cards have disappeared from my collection. Rare, cats that give +1 +1 and drain life. I had two and now I have zero.
What is happening? Do you reimburse people or not?8 votes -
Drawing so many land is really annoying
Would sure be nice to be able to play a game where I don't hit these land pockets of 4,5,6,7 land in a row. Especially mid game when I need to draw anything other than lands. Please fix your game. I just went 0-3 in a draft because I hit land pockets while my opponents drew cards to improve their board state, putting the games to far out of reach for a comeback.
1 vote -
Golden pack
I have not been able to increase my progression to the golden pack by buying standard or alchemy packs. This has most likely been happening for 10 packs for sure possibly 20+ more.
I would like this bug fixed and if reimbursed me on the golden packs please.
I have been purchasing the daily deal packs that come through, Lord of the rings, Dominion, phyrexian, and others I can not remember.4 votes -
Unable to use Wildcards
I am unable to redeem any of my wildcards, I have 6 rare wildcards and am trying to craft even 1 rare and am unable to do so.
4 votes -
Hexproof error
Playing on latest version of Arena (May 13, 2025). Opponent successfully destroyed a Fervent Champion despite being equipped with Dragonfire Blade, with no effects in play that would remove hexproof.
3 votes -
Land draw
How can i have 20 lands and every turn i only get a land or a cultivate?
I can have half of the lands on the bord and still get a land4 votes -
Robot companion bug
The robot companion is messed up.
3 votes -
Sideboard doesn't submit
Sideboard doesn't work in BO3. After clicking submit, you go back to sideboard screen and can't take action. Next game starts when time runs out, and without your sideboard changes applied.
14 votes -
Shuffle Algorithm is ****!!!
There is a 99.205% probability that I should draw 1 of 4 cards in the first 41 draws. I did not draw 1 of my 4 cards.
WTF?!! This is INSANE!!! Your "Shuffle Algorithm" is absolute *! Why rig the game? I just want a fair platform to play MTG, but you've created some absurd manipulation.
There is so much feedback concerning the "shuffle" and you don't do anything. Whatever's good for business I guess. Shame on you!
The game would be exponentially more FUN! if you had a basic- random shuffle algorithm.
Do the right thing and fix this nonsense.There is a 99.205% probability that I should draw 1 of 4 cards in the first 41 draws. I did not draw 1 of my 4 cards.
WTF?!! This is INSANE!!! Your "Shuffle Algorithm" is absolute *! Why rig the game? I just want a fair platform to play MTG, but you've created some absurd manipulation.
There is so much feedback concerning the "shuffle" and you don't do anything. Whatever's good for business I guess. Shame on you!
The game would be exponentially more FUN! if you had a basic- random shuffle algorithm.
Do the right thing and fix…31 votes -
draft card not from sets
i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set are in these guys builds? often those specific cards seem to illicit strange occurances like free cards, free haste, cant be targeted, triggers fail, land for free while tapped etcetcetc
i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set are in…
0 votes -
game freeze nd client crash all the time since last update. its annoying !!!!
game freeze nd client crash all the time since last update. its annoying !!!!
9 votes -
Brawl: Matchmaking leaves a lot to be desired
I dont have an amazing combo in my Vorinclex list. I have some basic creatures, that maybe on the play I can ramp hard.
However I refuse to play against 4 and 5 colour commanders with a fair deck that plays in the 3s. Really a 4 and 5 colour deck, they should get to play other 3 to 5 colour opponents.
I’m not monoblue. And I don’t have a combo.
By all metrics, they have far more tools at their fingers; at far greater quality than I will ever have. It is a waste of my time, their time and your time as you read this.
I dont have an amazing combo in my Vorinclex list. I have some basic creatures, that maybe on the play I can ramp hard.
However I refuse to play against 4 and 5 colour commanders with a fair deck that plays in the 3s. Really a 4 and 5 colour deck, they should get to play other 3 to 5 colour opponents.
I’m not monoblue. And I don’t have a combo.
By all metrics, they have far more tools at their fingers; at far greater quality than I will ever have. It is a waste of my time, their time…
1 vote -
Red Aggro Decks
PLEASE do something against these red aggro decks. It's getting worse and worse. It's really not funny losing every second game in turn two. Theres is absolutely nothing you can do against those decks if you are not the player chosen to take the first turn. Ban those stupid cards from the game. I really start thinking about quitting to play the game.
13 votes -
Dollmaker's shop and urabrask's forge
With dollmaker's shop out and Urabrask's forge. When I get the phyrexian token it's not triggering the toy creation at all.
9 votes -
Shuffler
The shuffler is completely broken. 6 Games, 3 starting hands with no lands, 2 with 5 lands one with 1 land.
This is absolutely unplayable and this issue has been in arena for years. I stopped playing because of this before and I will again.
37 votes -
Could not Cast spells during main phase
Could not play Bristly Bill during main phase. Had two forest open and bill in hand, could only play land.
I had Mossborn Hydra and Traveling Chocobo in play, opponent had Voice of Victory some tokens, and Authority of the consulate. Would of made Diamond if I won the game.
Log File attached.1 vote -
Random Shuffler
I was playing Arena today, I play and enjoy the game A LOT. I mean no disrespect by this post I just would like an explanation.
So I usually just play historic casual matches. But lately (past week or two) Ive been getting into games where the opponent concedes immediately, or they are AFK and the timer forces them to concede. Like 9/10 they would concede before the first card is even played.
So I decided to try ranked, to see if there was less of that going on.
(I play life gain mainly. Its a 60 card custom deck with 24 lands and 36 creatures/artifacts/enchantments)
We start no problems, by mid game we were both at or above 20 life. My opponent plays a “destroy all creatures” sorcery. At this point im thinking “oh well, we both start at 0 again”
Its my turn now and I draw a 1 mana drop creature. Fine. I play it. Mind you there are only 5 plains under my control. (My highest casting card is 3 mana) I pass turn and my opponent draws a bigger creature (4/4 with a bunch of abilities/triggered abilities) fine. Luck of the draw I guess.
Its my turn again and I draw a land. I play it.
Its his turn again and he draws another big creature. Fine. Luck of the draw.
Except. I drew. And im not exaggerating here. 10 consecutive. Back to back lands.
I ended up losing because I couldn’t get any creatures out if my 30 total creatures in the deck. And thats fine, cannot win them all, oh well.
BUT i crunched some numbers and double and triple checked my math. (Even used AI to calculate the same number)
So in a 60 card deck. Containing 24 lands and 36 “other” cards. The probability of me drawing 10 CONSECUTIVE lands is this
0.0000022%.
Gemini (Googles AI) said and I quote “this is an extremely low probability and can almost be categorized as impossible.”
Ive run into this issue multiple times. As have many of you in sure. I know my friends have.
You build a deck. with an outstanding land to creature ratio. And you either end up drawing too much land. Or too many creatures.
And the funny thing is, it usually happens after about 5-6 back to back wins. Its like the more you win, the higher likelihood of your deck being stacked against you.
I did some digging and tried to see if WOTC had made an announcement regarding their random shuffler and how it determines what you draw. And as you could imagine, theres nothing. I understand why, I was just hoping for at least a “yes, our card shuffler is 100% randomized by a RNG.” Or something along those lines from WOTC. But theres nothing. It almost feels like its one of those “ plausible deniability” situations. Like oh, we never said it was random so no harm done.
But its people like me, and possibly people like you who are getting screwed by this. Ive been playing Magic a long time. Tabletop and digital. I know how to optimize decks. In table top. I have a life gain deck (similar to my digital deck) that is almost a 90% win chance. Because I have 4 of each creature/enchantment/artifacts that gain life constantly and consistently. I never have this issue.
I winder if they have a line of code somewhere that stacks the deck against people on a win streak. To keep the other people who may have been losing a bunch, happy.
Which is a very bad way of going about it IMO. People need to learn from why they are losing instead of just giving up. So encourage that! Stop being so stingy with wildcards? Would that help? Let people not have to grind so dang much for a single rare wildcard? To get a card that will improve their experience 10 fold.
This “random shuffler” doesn't seem to be random. Im going to take more data and use a very. Very. Large sample size. Its going to take some time but im willing to put in the work.
Just to be absolutely 100% clear here.
I will be taking notes and taking data in new notebooks and will IN NO WAY use any scripts or code on my computer. Ive read the terms of services and I know thats a big ol no no. So Ill do it on paper and save the data. Im actually looking forward to this because I like investigating things of this nature. More to come.
I was playing Arena today, I play and enjoy the game A LOT. I mean no disrespect by this post I just would like an explanation.
So I usually just play historic casual matches. But lately (past week or two) Ive been getting into games where the opponent concedes immediately, or they are AFK and the timer forces them to concede. Like 9/10 they would concede before the first card is even played.
So I decided to try ranked, to see if there was less of that going on.
(I play life gain mainly. Its a 60 card custom deck…
12 votes -
Osteomancer Adept Glitch
When I activated Osteomancer Adept, I was unable to select the cards in my graveyard as forage targets.
16 votes
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