MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5990 results found
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Shuffle Algorithm in Arena (Will no longer play Arena)
I LOVE mtg, i enjoy playing the formats i do, i love collecting the cards. However, MTG arena makes me fking hate wizards with a passion. Although a gorgeous platform to play magic, it is by far the fking worst for these reasons.
The shuffle algorithm is fking garbage and with evidence from players that took the time to do the analyst, idk how wizards could ever come up with an excuse for such a **** algo. And im not making this up, it fking sucks. It makes the game borderline cancerous and easily makes anyone playing dislike the game as a whole. I lose games cause the algorithm feeds me 10 mana when in reality that doesn't happen.
There is no real way to collect cards and a good deck unless you fork over cash. Now YES you gotta pay for magic to play magic, but the difference is. I spend 90 bucks on MTG online to build a good pioneer deck and those cards are mine and i can resell them. These cards have no value on Arena and you have to spend twice as much to get 3 times less.
The formats are not balanced at all. For example; historic feels like inbetween pioneer and modern, but has cards that honestly are banned in both....so if you're not playing the deck with the most toxic cards, YOURE NOT PLAYING.
4, There seems to be no communication from the dev team to the community. In fact my feedback will go unheard and will collect dust in this ******** excuse of a forum. Never to be heard and never to be cared for but by players that come here to complain. This is the kind of **** which makes me lose faith in wizards. 2013 was peak magic....never will we go back to those days...
I LOVE mtg, i enjoy playing the formats i do, i love collecting the cards. However, MTG arena makes me fking hate wizards with a passion. Although a gorgeous platform to play magic, it is by far the fking worst for these reasons.
The shuffle algorithm is fking garbage and with evidence from players that took the time to do the analyst, idk how wizards could ever come up with an excuse for such a **** algo. And im not making this up, it fking sucks. It makes the game borderline cancerous and easily makes anyone playing dislike the game…
10 votes -
old cards coming back?
You brought back "channel"... what about "Fastbond", or "scrollrack", or "Isocron Scepter"? Is or has there ever been a 3 casting cost artifact that lets you play an extra land each turn? "is/are the ability "Banding", "Rampage" gone for good? How you stop huge green creatures.. team up on it. Can a card tutor/search/take a card from your opponents Side Board... Faye of wishes, for their cards, not yours. Black Fairy wish? Not quite heist, similar. Can a card "swap hands" with opponent for a turn or more?
1 vote -
Non-True Random Shuffles
Too many games have Non-True random shuffles.
Most seem to be predisposed game solution.
My 1/66 planeswalker showing in top 1/4 of deck more often than a random order would allow.
Predisposed meaning based on the opponent deck the game seems to identify a likely winner before the match and then organize the decks to influence that operation.Need a creature - here's your enchants and artifacts for 10 straight draws
Need the opposite here's a creature for the same
One game 7 straight mana pulls no other capabilities
Another can't buy a manaPredisposed because some games either a balance or perfect pulls come out to overwhelm opponents with very similar decks to overwhelming loss opponents.
Where as the opposite happens as well. Very manageable decked opponents can't be countered with zilch deck pulls and management.Most recent opponent had a mill farm. Conveniently all the mills were creatures or enchanting counter cards and all my draws were mana. I ended up with 80% of my mana drawn vs 20% of creatures drawn and 0% of enchantment counters all milled.
I can understand why this game is not more popular it is a gimmick. The pay in events are especially atrocious where deck unrandomization is very apparent that they are clearly biasing games toward persons paying into the game.
Final thought, Green Decks are the lowest form lifeforms on this earth.
Too many games have Non-True random shuffles.
Most seem to be predisposed game solution.
My 1/66 planeswalker showing in top 1/4 of deck more often than a random order would allow.
Predisposed meaning based on the opponent deck the game seems to identify a likely winner before the match and then organize the decks to influence that operation.Need a creature - here's your enchants and artifacts for 10 straight draws
Need the opposite here's a creature for the same
One game 7 straight mana pulls no other capabilities
Another can't buy a manaPredisposed because some games either a…
6 votes -
Quest not progressing
My daily quests have simply stopped progressing when I was almost done with them. Please Wizards, I would really like this extra gold since it's the last day before the new set.
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291 votes -
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Brawl matchmaking
I beg of you to look at your brawl matchmaking i have been playing an insect typal (lol) w atchiok or whatever as the commander and i swear i am exclusively matched against 5 color good stuff. Like please
4 votes -
Game win registered as a loss
I won a game of Arena Cube but the client registered it as my third loss which ended my run.
9 votes -
Shuffle algo is fuking garbage in Arena
Here is a thought, fix your fking shuffling in your game!!!!!!! LITERALLY MAKES ME FKING HATE ARENA BEYOND IMAGINE!!!!!!!!!!!!!!!!!! HOLY FK, your ******** game clumps non-lands together and lands together.....
11 votes -
New idea maybe?
Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"... song of the Ents, all treefolk can attack, lol Lord of the Rings.. lol. All treefolk should have defender? Can you "tear up a card" on screen.. Confetti chaos fake card. sprinkle it around? destroy all that it touches.. random pieces fall? Crumple a card/creature... roll it on the field and take out all it hits... cards into fake effects? Flying cards should flap?
Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"...…
1 vote -
Mobile Client Crash
My mobile client crashed as soon as my match was paired, resulting in a match loss. When I attempted to log back on, I was unable to do so before my timer ran out. This happened at approximately 9am on Tuesday, December 24th during a pioneer masters draft event.
7 votes -
Internet Speed Throttled
When MTGA is open, my internet speed is throttled. See the attached screenshots--- my download speed goes from ~700 Mbps to ~7, and the upload drops similarly
I just uninstalled Arena, and reinstalled both through steam, and then through the normal website, and the issue persisted. Notably, while installing the game, there's a loading screen where ~333MB and then ~9.72 GB were downloaded, and were downloaded quickly, only taking a few minutes.
Including advanced logs, or not, also has no bearing on the issue persisting or not. I made sure to delete all of the clients I use that use the logs as well to test.
This issue has persisted since mid-last-year, though I've only just now investigated it further. I thought it was just my internet being bad, but now that that's not the case, I think it has to be an issue with MTGA. Playing other games has not impacted my internet.
When MTGA is open, my internet speed is throttled. See the attached screenshots--- my download speed goes from ~700 Mbps to ~7, and the upload drops similarly
I just uninstalled Arena, and reinstalled both through steam, and then through the normal website, and the issue persisted. Notably, while installing the game, there's a loading screen where ~333MB and then ~9.72 GB were downloaded, and were downloaded quickly, only taking a few minutes.
Including advanced logs, or not, also has no bearing on the issue persisting or not. I made sure to delete all of the clients I use that use…
3 votes -
不正行為
相手が負け確定の場面で突然引き分けが表示された。
4 votes -
Did you have fun?
Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use this as an option to make better matchups and reduce early concedes. I regularly concede as soon as I see certain decks such as red/white energy, omni-tell, Thassa, Goblin charbelcher, heist or black decks that involve overplayed, broken cards (grief, orcish bowmaster, turn 1 discard like thoughtsieze). Decks that are no fun to play against.
2) poor shuffling. I have many times mullianned 3-4 times to try to find a card concept I have 8 of in my deck. If you do the probability math, I should find that card on one of the draws.
3) bad draws. I have tied to work with a questionable hand after a few mulligans. Usually, if I do not draw a card I need if I roll the dice for percentages. If I need a land with playing 33% land, I won't see one for the next 5 turns. If I am looking for a spell, I WILL draw land for the next 5 turns.
4) poor land draws. In my 60-card deck that has 20 lands, needing one each of 2 different colors to work, I regularly get mana screwed. I started with 4 pseudo dual land and 8 of each basic. I would consistently only draw one color. I have since used a bunch of wild cards to get a more consistent draw. Now with 12 pseudo dual lands and 4 of the 2 basics, I still see draws of only 1 color.
5) Ropers. opponents that just run out the timer hoping you will concede instead of conceding themselves when losing or just taking the loss.
6) other. If there is another reason the player was unhappy. This should allow for a comment or what the reason is.
This option should also be available after every game, not just sporadically. I have seen it pop up twice within 5 games and also not pop up over 20 games.Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use…8 votes -
The game freezes all the time
The game freezes and the card “stops” in motion when I play the tutorial. Can’t play the game. Happens both on my IOS (iPhone 13) and my PC (not an old one either). Seems like the problem is the software.
Kind regards1 vote -
Most players aren't real players
I've emailed the SEC. Don't know if it'll go anywhere. But hey, starting a paper trail to file a lawsuit if possible. Hasbro is defrauding investors and patrons with the amount of bots they call "players". Are events happening in your game, but there's no cards on the table that would allow that? Ya....bot. You ever notice that the other "player" never takes a mulligan? Did you just lose 15 games in a row before turn 5? Ya.....bots. Does the other "player" always have the exact card they need right before they lose? Ya.....bot. They're programmed to make you lose so you'll get mad and think to yourself, "Maybe i just need to buy some cards."
I've emailed the SEC. Don't know if it'll go anywhere. But hey, starting a paper trail to file a lawsuit if possible. Hasbro is defrauding investors and patrons with the amount of bots they call "players". Are events happening in your game, but there's no cards on the table that would allow that? Ya....bot. You ever notice that the other "player" never takes a mulligan? Did you just lose 15 games in a row before turn 5? Ya.....bots. Does the other "player" always have the exact card they need right before they lose? Ya.....bot. They're programmed to make you lose…
2 votes -
Full Control skipped
Full control don't behave as it should:
Repoduction steps:
- Play Relic of legens on Turn 3
- Enter turn 4 and activate Full Control Mode in your first phase
- Play Kona, Rescue Beastie and have a Poprtal To Phyrexia in hand.
-> You should now be able to use your relics of legends to tap Kona but your turn is auto skipped. which leads you to lose the game.10 votes -
Bug: Vampire Knight + Bat Cleric = Instant Win
Vampire Knight + Bat Cleric give together an infinite loop that causes your opponent to run out of health in one turn.
6 votes -
Osteomancer Adept bugged
Osteomancer Adept bugged. I could not select the cards in my graveyard to pay the additional forage cost. This caused me to lose my draft game.
14 votes -
Get rid of Alchemy
Get rid of Alchemy. It sucks. It's no fun playing against people who use Alchemy cards when I'm just trying to replicate the experience of playing with real cards. It's impossible to keep track of everything Alchemy cards do and I really just hate seeing them in Brawl games.
4 votes -
Wish
When playing a Wish deck with Lier, Disciple of the Drowned, cards in my graveyard can be cast with flashback. This causes my whole graveyard to appear next to my hand and takes up the entire bottom of the screen. The issue is, with all the cards near the bottom of the screen, I cannot scroll to activate my Wish and cast a card from my sideboard. I've lost many games from this issue.
3 votes -
Client changes from full screen to windowed mode every time I start a match
Every time I begin a match, the client reverts to windowed mode from full screen. I can change back to full screen within the match. Then when the match ends, it reverts back to windowed mode.
13 votes
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