MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
16095 results found
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4 votes
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Issue connecting with draft on Mac
When I login on Mac, all of a sudden I can't access my 'Quick Draft' without the prgramme freezing. Usually this is fine, it's just happened in the past two days. I'm trying to access via a deck I already drafted before the issue happened. Just checked via my iPhone and it's all fine there
4 votes -
xp not properly being awarded
I just played today (2024SEP15). I won my first 750 xp quest of the day and said I was awarded an orb, but received only 500xp (no orb). I then won my second quest and beat my opponent, won 750XP plus the 250XP for the win (total of 1000xp), but only received 775xp. This is the second time in 2 play days this has happened to me. With only a few days left in bloomburrow, and with the mastery pass I paid for already being prematurely taken away (by a month). I need all the xp I earned to level as far as I can before you remove the content I paid for. By my calculations, I should be 2-3 levels higher than I currently am, but who knows how many actual levels up I should be since I only noticed me getting short changed on XP 2 days ago. Please fix this, or award everyone who paid for bloomburrow mastery pass the full pass' contents. If this is what I can expect from mastery passes (advertising 3 months but only awarding 2, then screwing with the earned XP), I'll never buy another mastery pass again.
I just played today (2024SEP15). I won my first 750 xp quest of the day and said I was awarded an orb, but received only 500xp (no orb). I then won my second quest and beat my opponent, won 750XP plus the 250XP for the win (total of 1000xp), but only received 775xp. This is the second time in 2 play days this has happened to me. With only a few days left in bloomburrow, and with the mastery pass I paid for already being prematurely…
3 votes -
Product Suggestion
I got a product suggestion.
Stop all the stupid ******* endless loops.
It’s not fun to sit there and watch whoever just downloaded the most recent deck because they saw a build on youtube run endless loops of **** while I can’t even get the ******* mana I need just to play a 3 mana card.
Fix your ******* algorithms.
Oh,and shuffle your **** once and awhile…
6 votes -
1 vote
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mastery rewards aetherdrift 2025.45.0.7747.1116816
Not getting any exp applied to acct after reaching level 2
1 vote -
Mothrider
Fix mothrider Calvary already please. I've spent wild cards on redeeming the card because I had a great idea for a deck, but I can't use it
1 vote -
Aetherdrift Mythic Pack Wasn't a mythic
Had bought a mythic pack with gems and not only did I not gain progress towards a Gold Pack but it wasn't even a mythic I got a rare.
1 vote -
Non-creature Planeswalkers destroyed by White Sun's Twilight
White Sun's Twilight states, "... If X is 5 or more, destroy all other creatures." This should not impact planeswalkers as they are not creatures (unless otherwise stated), but upon play and paying 5 to destroy all other creatures, several non-creature planeswalkers were destroyed by White Sun's Twilight in addition to all other creatures.
1 vote -
mtg arena bug during draft
The game just broke during my draft match.
I can have a refund of the gems or lose the lost?1 vote -
試合中のフリーズ
『霊気走破』のシールド戦をプレイしていました。
もうすぐ勝てそうな試合だったのにゲームがフリーズしました。
1分ほど待っても動かないのでゲームを再起動すると敗北扱いにされてました。これで参加費が取られるの納得いきません。参加費を返してください。1 vote -
prerelease
Prerelease issues.
With the change to prerelease codes and events. I participated in my local game stores event but left halfway through for personal reasons. My MTGA account did not update with the 6 packs as we would usually have from the code. There needs to be an alternative.1 vote -
ストア
先日ストアで買ったカードスタイルが表示されなくて困ってます、、、
1 vote -
Kickex out of ranked standard match
Kicked out match to move up into mythic on standard ranked and it counts it as a loss
1 vote -
Kicked out of match and it gives me a loss in ranked standard
Kicked out of match right before entering a new tier and it shows it as a loss and I lose progress and time
1 vote -
Crachotage de sort
Cette carte ne respecte pas "...plus 1 pour chaque peuple fée que vous possédez." et ne permet pas toujours de contrer les sorts adverses !
1 vote -
Error in logic for non owned creatures and hexproof and exile and return
A heisted creature was targeted with a spree instant. Then a flash enchantment wich makes the creature hexproof was used in response. The portion of the spell which targeted the creature still resolved and the creature was exiled and returned to it's owners control.
1 vote -
Game not progressing after attempting to cast anoint with affliction
Steps to reproduce: I cast anoint with affliction in the end step and didn't even get to choose a target or pay the mana cost - it was just stuck on the stack. neither me not my opponent can do anything.
Platform: PC
Actual Results: Anoint is on the stack even though I haven't paid the cost or chosen targets and it's still on the stack once my timer runs out and I pass through to my turn. once the timer runs out on my turn the game is simply stuck instead of making me lose or pass turn, the glowing timer line is simply stuck at the end.
Expected results: I put Anoint on the stack, choose a target, pay the costs, and then the game proceeds as normal with the anoint resolving since my opponent is tapped out and there are no free spells in standard.
Steps to reproduce: I cast anoint with affliction in the end step and didn't even get to choose a target or pay the mana cost - it was just stuck on the stack. neither me not my opponent can do anything.
Platform: PC
Actual Results: Anoint is on the stack even though I haven't paid the cost or chosen targets and it's still on the stack once my timer runs out and I pass through to my turn. once the timer runs out on my turn the game is simply stuck instead of making me lose or pass turn, the…
1 vote -
Add in a timeout / warning system
Add in a system that tracks players who salt rope opponents. Lichess has a similar system in place for this kind of behavior. The amount of Salt roping once you Wrath a board or gain the lead is insane to me, a system should be in place to discourage this behavior as it ruins everyone's play experience.
Warning for abusing timers should come first
1st offense - Timeout 5 minutes
2nd offense - Timeout 10 minutes
3rd offense - Timeout 30 minutes
4rh offense - Timeout 1 hour
5th offense - Moderator gets notified and determines based on previous games if a 24 Hr Timeout will be issuedWill add in that warnings should expire every 1 hour
Example:
Opponent salt ropes games 1 / 2 / 3 gets issued a warning opponent goes into game 4 and salt ropes again resulting in a 5 minute TimeoutExample 2:
Opponent salt ropes games 1 / 2 / 3 gets issued a warning opponent goes into game 4 doesn't rope for 1 hour or isnt active for 1 hour or a predetermined time set by WoTc warning is removed.Example 3:
Opponent ropes games 1 / 2 /3 gets issued the warning then ropes in game 4. A 5 minutes Timeout, if behavior continues excessively it just increases as listed above.Salt roping is ruining the game and NEEDS TO BE ADDRESSED.
Add in a system that tracks players who salt rope opponents. Lichess has a similar system in place for this kind of behavior. The amount of Salt roping once you Wrath a board or gain the lead is insane to me, a system should be in place to discourage this behavior as it ruins everyone's play experience.
Warning for abusing timers should come first
1st offense - Timeout 5 minutes
2nd offense - Timeout 10 minutes
3rd offense - Timeout 30 minutes
4rh offense - Timeout 1 hour
5th offense - Moderator gets notified and determines based on…1 vote -
Essence Channeler does not take damage from "Creature deals it's" damage spells when flying
When Playing against a player running "Essence Channeller" the creature becomes invulnerable to spells which cause a creature to deal the creature's damage to Essence Channeler.
I had this happen twice in a game, once with "Hunter's Tallent", and again with "Pollywallop". There was no text on the card indicating that Essence Channeler should be invulnerable and I killed another Essence Channeler on the ground with a "Hunter's Tallent". Essence channeler was only immune to direct damage when it's ability proc'd causing it to fly.
Steps to reproduce. Attack a play with Essence Channeler who does not block. Them taking damage will proc Essence Channeler's ability to fly. In your second main phase use a "Deal's it's damage spell" to deal damage to Essence Channeler, no damage will be dealt.
When Playing against a player running "Essence Channeller" the creature becomes invulnerable to spells which cause a creature to deal the creature's damage to Essence Channeler.
I had this happen twice in a game, once with "Hunter's Tallent", and again with "Pollywallop". There was no text on the card indicating that Essence Channeler should be invulnerable and I killed another Essence Channeler on the ground with a "Hunter's Tallent". Essence channeler was only immune to direct damage when it's ability proc'd causing it to fly.
Steps to reproduce. Attack a play with Essence Channeler who does not block. Them taking…
1 vote
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