MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5975 results found
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Too many hackers/cheaters and no way to report or ban them
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you get beaten by better cards.
- Some of us enjoy Color Challenge. This is for smart people who actually want to use skill with some of the more basic cards. Logically, if I am playing color challenge the opponent should be playing color challenge also - and bound by the same deck rules. Single color, 60 card STANDARD deck vs single color, 60 card STANDARD deck. That's called a level playing field, try it.
- There should not be cheese cards. They only exist for the people who are too stupid to learn actual strategies. Wizards of the Coast are under the delusion that "Magic is for everyone". It is NOT for everyone. It's for butthurt hacker cheats and noobs who can't play unless they have cheese cards. Those people account for 99% of the player base.
- Decks for Starter deck duels simply don't work. These are supposed to be random cards but players are still clearly hacking the game. Not once but literally thousands of times I've seen this, in all modes. As soon as you get the upper hand or play a card that is even slightly advantageous, opponents will mysteriously draw the EXACT cards needed to combat whatever you do. It is painfully obvious they are using an open deck stacked full of cheese and can just play any card in their library.
- Mana $crew. The game is programmed to prevent you playing certain cards. Example: if a card costs 5+ mana, the deck will find a way to never give you more than 4 mana. In other cases, you either get a hand full of lands and no creatures or creatures with no land to play them. Rigged.
- Timewasters. The bane of existence. Play a land, then play a creature or spell - it's not hard. I have seen multiple players just sit there for 10 minutes without the timeout fuse appearing. There needs to be an INSTANT penalty for this. All turns should have a maximum 30 second timer no matter what. If you can't do what needs to be done in that time, you forfeit the turn.
The system needs a complete overhaul. Due to these issues the game is actually not fun anymore.
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you get beaten by…
7 votes -
activated abilities not working
I cannot use the pop up screen for anything. I cannot activate an ability for a planeswalker. It lets me click on a button, but nothing happens and I time out. It also does not work when I try selecting a land for tapping or activating an ability. It lets me click on the land and the buttons are available, but I start timing out because clicking the option does nothing.
11 votes -
mana flood and mana *****
Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with 3 lands and the other 19 were literally the last 19 cards, and you know it can happen, it's difficult that it happens 5 times in a row don't you think? Obviously all the oppents I found had the perfect hand, this is also part of the "all player follow the same rules" that you have always put in the bot's automatic mail.
My question is, if this thing had happened on Magic Online, how many dollars and players would you have lost, dear Wizard? How long would it take you to overhaul MTGO's algorithm for such a problem? Considering that for a basic fix of the side it took 1 week, in my opinion not even half a day and you solved the problem.
I tested the exact same deck I went into mana flood and mana ***** with on paper and guess what? The deck only goes 10% of the time not 90% as it happens on Arena, if the products fail dear Wizard it is not because they are bad but because you do not give them real support and do not listen to the feedback of the public. THANKS WIZZARD IT'S ALWAYS NICE LOSE A GAME BECAUSE MY DECK DOESN'T SPIN THANKS, THANKS, THANKS!Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with…11 votes -
Aggro Decks
Future decks should not support the building of red aggro decks. They are really annoying and no fun at all. Either they win within three or for draws or they give up.
12 votes -
ban etali
Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.
13 votes -
indestructible
When using Drown in Ichor to apply -4/-4 counters to Tajic or other indestructible creatures, they are not being put into the graveyard when toughness is 0.
9 votes -
Game stopped/eternal roping
My opponent never made a move, but started roping (timing out) before the first turn of the game. The rope burned to its end but hasn't stopped. It's been over 10 minutes now. I can concede (I think) but if I don't then the game is stopped and endless.
10 votes -
"Discard Card" not working
When an opponent played a card requiring that I discard a card, I was unable to choose a card to be discarded.
Steps to recreate
North 100% sure. Player played a card that says "opponent discards a card if you control a zombie", (I forget what card) and all my card light up blue, with an instruction reading "choose a card to discard", however, no matter what I tap, nothing I'd selected. I exited the game and returned to a random card being auto discarded.Platform: Android Phone
Results: Can't select a card to discard
Expectation: when I tap a card, it should highlight it red and allow me to press the "discard" button to confirm my choice.
When an opponent played a card requiring that I discard a card, I was unable to choose a card to be discarded.
Steps to recreate
North 100% sure. Player played a card that says "opponent discards a card if you control a zombie", (I forget what card) and all my card light up blue, with an instruction reading "choose a card to discard", however, no matter what I tap, nothing I'd selected. I exited the game and returned to a random card being auto discarded.Platform: Android Phone
Results: Can't select a card to discard
Expectation: when I tap a…
6 votes -
Cannot connect to server
It's really annoying. I cannot connect to the server. It is not possible via iPad/iOS and also via my laptop (PC) /steam.
Is my account corrupted?
Please give feedback how to overcome this obstacle.27 votes -
Lost a game due to opponents triggers taking to long resulting in forfeiting my turn
Lost a game due to opponents triggers taking too long during the combat phase forcing me to forfeit my block...
Was up against a life gain deck and against the one cat that gets a +1/+1 everytime you gain a life. The trigger occurred when I had to declare blockers however that was forfeit due to time running out because of the opponents triggers, this resulted in a loss due to not being able to block.
Ps. The creature did not have trample... I would have been able to block and survive.
10 votes -
EVERY SINGLE TIME I play land tax, I get nothing but land.
If I don't have land tax, I get 2-3 land and that's it for 5+ draws. Whenever I have land tax, I get land the very next card and for another five draws in a row.
Your shuffling algorithm is absolutely HORRIBLE!On top of that I had 2 of the 2 land tax in my opening hand plus 2 of only 2 other cards I had in my deck. I played a mulligan and got the exact same 2 land tax and 2 of only 2 other cards I had in my deck.
I have NEVER seen this happen with a real work shuffle in the 20 plus years I've played magic. You REALLY need to revamp your shuffle algorithm something fierce because the one you have is DEFECTIVE!
In addition to that, I'd add photos to this post but every time I do, it says it can't recognize the image size even though the image size is clearly visible.
For as much as you charge for gems, tournament play and fricken card sleeves, these should not be an issue.
If I don't have land tax, I get 2-3 land and that's it for 5+ draws. Whenever I have land tax, I get land the very next card and for another five draws in a row.
Your shuffling algorithm is absolutely HORRIBLE!On top of that I had 2 of the 2 land tax in my opening hand plus 2 of only 2 other cards I had in my deck. I played a mulligan and got the exact same 2 land tax and 2 of only 2 other cards I had in my deck.
I have NEVER seen this happen…
7 votes -
Boseiju, Who Endures won’t allow searching for waste basic lands
While playing Brawl, multiple times I’ve had opponents use Boseiju, Who Endures on one of my permanents, but when prompted to search for a “land card with a basic land type,” it will not allow me to select any basic land wastes. I imagine it may be because Boseiju was coded for the usual basic lands and may not have been recoded to include the colorless wastes.
3 votes -
Alchemy Cards
Here's my idea, leave Alchemy cards in the Alchemy format.
Why tf do I have to play against them in other formats?
24 votes -
Game suddenly ended with "GreError" and a forced draw
In the middle of a game, after some series of normal-seeming actions, the game suddenly stopped with a server error reading "GreError" (I assume meaning a game rules engine error?) and a forced draw from the server. (The pop-up itself said "Result: Draw", implying that the server had handed out that result after the GRE error.)
The client continued operating normally as if the match had been drawn (i.e., it showed the "Draw" result, allowed me to inspect the battlefield, returned to the home screen normally, etc.), but the match was obviously immediately stopped by this. (Thankfully a random unranked match, so I have no missed rewards to claim!)I'm attaching the captured log (from the "report a bug" screen) as captured.log. Please keep in mind that I removed all lines beginning with "[Social.Chat]", since I don't want to post my chat messages in a public forum. (All chat happened long before the error, so I doubt it is of any relevance.)
In the middle of a game, after some series of normal-seeming actions, the game suddenly stopped with a server error reading "GreError" (I assume meaning a game rules engine error?) and a forced draw from the server. (The pop-up itself said "Result: Draw", implying that the server had handed out that result after the GRE error.)
The client continued operating normally as if the match had been drawn (i.e., it showed the "Draw" result, allowed me to inspect the battlefield, returned to the home screen normally, etc.), but the match was obviously immediately stopped by this. (Thankfully a random unranked…14 votes -
Shows me as Offline with no friends in friends list
Whenever I'm online on the Steam version on my Steam Deck, it always shows me as offline and forcibly changes my status back to offline whenever I try and select that I'm online. Despite me having 5+ friends on my friends list, none of them are showing up, meaning I cannot direct challenge them at all. This has been going on for MONTHS with no sign of a fix in sight.
7 votes -
Fix the shuffler number 9
Running a deck during a standard event, use 18 lands 21 creatures, 21 non creatues. both of my starting hands, i mulliganed 1x, had 1 cavern of souls and 1 shivan reef. i only run 2 caverns and 4 reefs. Odds of that happening are astronomically low, only lost because shufler ****** me once again, we came to play magic not bend over. This is the third loss during this standard event i lost solely due to shuffler cheating for the opponent. fix this ****, give rewards for cheating.
5 votes -
fix shuffler number 8
Running deck with 18 lands, 21 creatures, 21 non creature spells. started hand with 2 land 4 creatures. proceeded to draw 3 lands. making the total cards seen by turn 4 5 lands 4 creatures 2 non creatures. Odds are extremely off from 1:3 deck ratio. Fix the shuffler, this is why arena is dying
5 votes -
Phantom interference does not counter spell
The 'Phantom interference' counter spell mode did not counter the 'Thunder Salvo' spell. I was not even given the chance to select a spell like you normally are when I played the counter spell on the stack. This resulted in a blow-out turn and their mythic lived to see another day. You'll never win a game after that.
7 votes -
Mobile iOS Crash
MTGA Crashing when trying to enter a game on iOS. Has been happening for multiple days now and no attempts at restarting the device or app have fixed it.
17 votes -
Set Collection has the wrong set size for BLB
Set Collection has the wrong set size for BLB
BLB set has 64 rares and 22 mythics, but the collection screen shows the set as having only 60 rare and 20 mythic cards- Give us the steps to reproduce the bug: go to set collection screen, click on BLB set
- Note which platform you’re using : both Mac and iPadOS
- Enter the actual results you’re experiencing: set lists wrong totals for rare and mythic 60/20
- Enter the expected results of the feature: should show 64/22 cards
- Add any relevant screenshots/videos: attached
- If you found a workaround, please add workaround steps: none, but cards show up in the deck builder
Set Collection has the wrong set size for BLB
BLB set has 64 rares and 22 mythics, but the collection screen shows the set as having only 60 rare and 20 mythic cards- Give us the steps to reproduce the bug: go to set collection screen, click on BLB set
- Note which platform you’re using : both Mac and iPadOS
- Enter the actual results you’re experiencing: set lists wrong totals for rare and mythic 60/20
- Enter the expected results of the feature: should show 64/22 cards
- Add any relevant screenshots/videos: attached
- If you found a workaround, please add workaround steps:…
5 votes
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