MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3294 results found
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Aging like fine cheese
This game has aged like fine cheese since TMNT release. Can’t finish a game without crash on IPad. Completely fine before last patch. Turtle powered right to the sewers with the other floaters.
4 votes -
freeze
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。
4 votes -
Fabled Passage
Fabled Passage causes game to crash, whether me or an opponent would activate it. Also, after loading back into the game, the game prevents you from blocking in combat if you return back to the game during the opponent's combat step.
4 votes -
Opponent doesn't timeout during mulligan selection process
During the mulligan selection process at the beginning of a game, if the opponent selects nothing then the timer may get stuck at zero seconds remaining.
5 votes -
brushwagg companion textures missing
the textures for the brushwagg companion appear missing, repairing files doesn't fix this issue.
began during one of the December updates (2025)
game version: pc, windows 10
7 votes -
The game dont freeze but dont go to next step in combat
No more than the title, on android
4 votes -
Card name, type, and creature power not showing correctly
After the latest update, the font for the card name, type, and create power/toughness seems to be missing. Can't create a deck or play properly if you can't see the cards.
2 votes -
wish bug
After casting the card Wish my sideboard showed but the background didn't darkened and i could click anything, only my mouse over still lighted the cards, hands and side as much, i couldn't exit that state, only by closing the game and re openning it, i could play as long as i didn't try to use wish's effect, forced me to surrender games during winning storm turns in ranked, fix it pretty please, playing ruby storm is already clunky enough, i just can't run the deck without wish
4 votes -
Important card and game data broken/missing after last update
Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.
I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left out there for days with no emergency update? Is it really just a few streamers on Twitch? Playing on PC?
Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.
I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left…
3 votes -
Problem with changing Deck companion
I can't change my Deck companion. Despite having a large collection, I can't see any other companions besides the one I assigned earlier. Please help. I've already repaired the game files, but that didn't help. I'm play on PC
4 votes -
Loading interal
2/24-2/25/26 issue i make it to the loading internal files and the game crashes.
4 votes -
Arena keeps freezing randomly during games
Last week the game update caused my Android Arena to just randomly crash when in menu or game. Now this week I there is another update and now it is playing but when I cracked a map token, or pinnacle starcage, or just randomly, the game freezes and I can't interact with the cards. There are still music and sounds and I can swipe my mouse over the cards and they make a sound but no response. I start to time out and I reload the game which then puts me back in the game I was playing but then I have timed out and have even lost the game due to no more timeouts. It is extremely frustrating.... it has happened multiple games.
I am on a Android Galaxy Tab S7 FE. Had no problems before last weeks update and this weeks update. I also ran a repair files on the game.... no change.
Please help with this.. thanks.
Last week the game update caused my Android Arena to just randomly crash when in menu or game. Now this week I there is another update and now it is playing but when I cracked a map token, or pinnacle starcage, or just randomly, the game freezes and I can't interact with the cards. There are still music and sounds and I can swipe my mouse over the cards and they make a sound but no response. I start to time out and I reload the game which then puts me back in the game I was playing but then…
4 votes -
In the middle of matches, getting freeze screen with options button disappearing unenabling options for leaving match,multiple times today.
Freezes in midmatch with loss of option tab for backing out, only option left is to completely shut down app and reload, games not loading into match you left, automatically making it a loss. Has happened 4 times today, never in 3 years previous to last patch, I've tried uninstalling, and reloading, clearing cache, updating, it's definitely on your side.
3 votes -
Cannot see text
Since the most recent update I cannot see text that is affected by abilities (life points, titles of cards, or power and toughness).
4 votes -
Unable to earn EXP or rewards on Mastery after purchasing the Mastery pass
Unable to earn EXP or rewards on Mastery after purchasing the Mastery pass. I am stuck on level 38 (300/1000), even after winning several games in a row.
Veraion: 2026.57.0.5694.1241037
3 votes -
Missing cards after update
Recently I noticed force of negation was missing and contacted support. The card is back. But now it appears mystical tutor is missing. On arena it says that one of cards in my deck was banned which is not the case.
3 votes -
mutagen token says it requires mana to activate but players are just tapping it without any mana!
The mutagen token says it requires mana to activate but players are just tapping it without any mana!
1 vote -
Tend the sprig
Tend the sprig doesn't create the treefolk token despite the fact there are normal treefolk present on my side
2 votes -
I dont get 20 play-in points for placing top 1k in mythic last season
I placed top 890 in ranked in tmnt season and i dont get my play in points. WHY? please i just want to play some qualifiers
1 vote -
Cannot purchase rare wildcards
For a month I have been unable to purchase rare wildcards from the store. It states that I already purchased the item and "store purchase failed duplicate transaction "
5 votes
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