MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3461 results found
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I tracked every game for over 100 games. On the play ~40% of the time.
I tracked every game for over 100 games. On the play ~40% of the time. Games played 104. On the play 41. On the draw 63. It was pretty clear at around 50 games that I am on the draw right around 60% of the time. It stayed consistent around that number. This is not a statistical anomaly. Something is wrong with the algorithm determining play/draw order.
2 votes -
Matching system
I have played mtg over 30 years and your matching system is completely broken and eliminates all of the fun to be had here. Guess ill go back to playing analog. decks should be based on strength not win loss. this is utterly broken and no fun at all. farewell digital friends
3 votes -
sparky caught in infinite loop
sparky gets caught in an infinite loop if you play a card with a ghostly prison style effect, and sparky wants to attack with more creatures than it can pay for. eg sparky can pay for 3 creatures, and it wants to attack with 4 creatures, it declares the attack, fails to pay, then it rolls back and re attempts this indefinitely.
3 votes -
I haven't received the pre-order package for the SOS card.
This actually caused me some trouble and inconvenience.
4 votes -
Drafting disconnected
I was in a Secrets of Strixhaven draft and I got disconnected during the draft portion. When I was able to log back the draft was over and my deck is now a lot of autopicks. I ask for reimbursement because my Primsmari deck was ruined.
3 votes -
Sparky stuck in a loop
I got Sparky stuck. I was testing a new deck against Sparky, used a Burst Lightning to remove one of its attacking creatures and blocked two more with the Molten-Core Maestros that grew from casting the Burst Lightning, and Sparky just hangs. The block arrows keep blinking, but the game won't advance. Log attached.
3 votes -
Thurid, Mare of Destiny and Anointed Procession
I've been running 'Thurid, Mare of Destiny' in brawl as a commander. Ive noticed that 'Anointed Procession' does not interact with the tokens that Thurid creates. I've realized this a few games ago, but wanted to test again, and the interaction and token doubling on Thurid's token creation never happens.
2 votes -
"Waiting for server"
How about you fix your server side errors so I don't get the "Waiting for server" error every ten seconds? Then the game might actually be enjoyable to play. All screenshots are from the same match. I took a screenshot every time the game froze in this manner. Please fix it, so I can keep playing.
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3 votes -
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Connection lost and error occurs as soon as I click on the app
I have an Android and as soon as I click on the app to open it, it loads a little bit then tells me that an error has occurred and gives me two options. One is to try and reconnect which just gives me a black screen. The other option is to check status, when I click on check status, it brings me to the MTG Arena Status Page which says that everything is operational.
The furthest I'm able to get on the app is to the opening screen that loads everything in.
All it took for me to get this bug, and replicate it multiple times, is have an Android and click on the app to open it.I have an Android and as soon as I click on the app to open it, it loads a little bit then tells me that an error has occurred and gives me two options. One is to try and reconnect which just gives me a black screen. The other option is to check status, when I click on check status, it brings me to the MTG Arena Status Page which says that everything is operational.
The furthest I'm able to get on the app is to the opening screen that loads everything in.
All it took for me to get…3 votes -
Silverquill, the Disputant bugged with Dawn's Truce
Silverquill, the Disputant bug with Dawn's Truce
When casting Dawn's truce with Silverquill, the Disputant on the battlefield, you do not have the option to gift a card, unless you pay Casualty 1. If you do not pay Casualty, there is no option to gift a card.
See example here: https://i.imgur.com/KckdrHF.mp4
3 votes -
Partial interface blocked
Dear devs,
Seems that the TMNT patch in Android has come with an intermitent bug:After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
The timer appears as if i had priority.This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes MINUTES, by the time I can join the game i have already lost due to being AFK trying to log in back.
In case it helps one of the times i was in my oppponent turn, just uses Mondrak dominus ability, sacrificed two creatures to get the indestructible counter and after that i got stuck (my turn did not start).
In other ocasión (a different match) i got a card returned to my hand during my turn and blocked UI again (as described above).
I really hope this does not cause a player dropout for the teenage mutante ninja turtles, because It is really frustating and i do not feel like playing if every other match ill have to reconnect to lose for being AFK.
Thank you in avance for your help and work.
Best regardsDear devs,
Seems that the TMNT patch in Android has come with an intermitent bug:After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
The timer appears as if i had priority.This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes…
4 votes -
Bug allowing endless loop of life gain and damage with morningtide's light in effect
While in end match, Morning tide's light was played resulting in "until your next turn prevent all damage that would be dealt to you" in effect, with UI elements active. However damage from triggered effect - damage loop with bloodthirsty conqueror - dealt player damage regardless of the blanket damage prevention being in effect.
3 votes -
Secre
Secrets of Strixhaven dropped today and i didnt get my ordered draft bundle. So WOTC i saw many people havi ng the same issue on reddit, so maybe we'll get a refund?
I know mistakes are human so dont stress out and enjoy the new set!4 votes -
Battlefield placement of objects
Everything jumbled into center of battlefield. My lands on opponents side, his lands on mine. Lands over creatures unable to target opponents creatures for removal. Horrible mess.
3 votes -
i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge
i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge
6 votes -
South Wind Avatar Bug
I am furious. I have encountered SO many problems with TMNT drafts I'm sick of it.
Now I lost because of a bug. South Wind Avatar did not gain me life when other creatures died and I lost a game.
4 votes -
3 votes
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Add a report match button to the menu and add a record match function to the game.
I have encountered over 112 suspicious players while playing this game.
That is far too many not to at least post a suggestion.
It's simple add a report match button above the concede button, and add an option to record matches to make reporting suspicious players easier since game moderators don't want to do their jobs.
3 votes -
Games Crashing ("Waiting for Server")
(Bug)
For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.
I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same format (goes fairly quickly), but shortly thereafter (for the length of the game) I will be kicked out again every minute or so, same way every time.
2026.58.0.5899.1257485 was on the Bug Report screen for me to copy-paste; I've also attached the Capture Log.
Thank you.
(Bug)
For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.
I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same format…
4 votes -
Lost game during “infinite combo”
I was in the process of cycling a repeatable combo of sacking Forsaken Miner to Ashnod’s Altar, converting mana with energy refractor, then bringing back the Miner for a repeat. I had the other player to about 10 life, and my avatar exploded and it said “Defeat”.
4 votes
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