MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4124 results found
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Sparky is still around
Despite today's (09 Jan 2026) patches, Sparky is STILL around every time we open the home page telling us about quests,etc. This is extremely annoying: this bug happened in the past, it has always been fixed, please, please do so AGAIN
5 votes -
Game freezing/lagging
The game is freezing/lagging thus unplayable
17 votes -
ANNOYING PIXIE keeps showing up
The stupid pixie from the tutorial keeps showing up everywhere like i'm a new player. It's ******* stupid and annoying. Fix this ****!
6 votes -
Painter's Servant
I would like to report a bug of me being able to craft and use Painter's Servant in Historic BO1. I was not aware the card was banned in the format. I saw a video on YouTube using the card in Timeless and thought I would see if it was available in Historic since I do not like Timeless. The client let me craft x4 of the card and make a deck around it using Grindstone as well. I started in Platinum 1 and made it to Diamond 1. I then shared my deck with Reddit where I was informed that it was banned and I must have found a bug. I will no longer use the card and if I need to be reset back to Platinum 1 I understand. Thank you for your attention to this matter
I would like to report a bug of me being able to craft and use Painter's Servant in Historic BO1. I was not aware the card was banned in the format. I saw a video on YouTube using the card in Timeless and thought I would see if it was available in Historic since I do not like Timeless. The client let me craft x4 of the card and make a deck around it using Grindstone as well. I started in Platinum 1 and made it to Diamond 1. I then shared my deck with Reddit where I was informed…
3 votes -
I'm well on my way to becoming a great planeswalker! (Sparky bug)
Just reiterating that I am also experiencing the Sparky bug despite being well past the tutorial.
5 votes -
boiling rock rioter unable to cast allies it has exiled
When in a sealed event with the new avatar set I played Boiling Rock Rioter. I used his ability several times to exile Ally creature cards from my opponents graveyard including Appa steadfast guardian and Poxbearers. I was playing white and black and had the lands necessary to cast some of these ally spells however when I attached with the rioter the trigger went on the stack and then I was not given an option or window to cast said spells. Am I missing something?
6 votes -
Can't buy gems
Using Macbook. Cannot buy gems as I get stuck on this loading screen every time I try. Obstacle to me giving you money, so I assume that's something y'all want fixed as well.
7 votes -
Sparky repeat the same things again and again
on PC every time I come back to the home page Sparky repeat the same things again and again ;°°[
5 votes -
Lorwyn Mastery Pass Preorder missing
The mastery pass for Lorwyn isn't available to preorder.
This must be a bug because nobody would seriously remove this option from the store.4 votes -
Problem with Deck Companion
I bought the holiday dog companion bundle, but when I select any of them as the companion, the wolf with green fog shows up in the match. If I change to another (non-dog) companion it works correctly.
5 votes -
Golden pack give me gems
The golden pack gives me gems. It should give me cards that I don't have in my standard collection. This happened with 2 golden packs, I request a refund, and I await urgent resolution of the problem to open the other 7 golden packs that I have.
6 votes -
Secret of Bloodbending
Secret of Bloodbending doesn't work as the ruling in Gather states. I should be able to control the opponent during their combat phase not control their combat phase. that is a huge difference and that is not stated on the card. I should be able to cast their spells(instants and anything with flash) and tap their lands.
Updated: I did find out that you can do all of these if you do Full Control. However, Full Control turns itself off alot of the time so i have to keep pressing crtl on my opponents turn which is annoying. I shouldn't have to keep pressing crtl to do these actions. It should automatically allow these actions without full control.Secret of Bloodbending doesn't work as the ruling in Gather states. I should be able to control the opponent during their combat phase not control their combat phase. that is a huge difference and that is not stated on the card. I should be able to cast their spells(instants and anything with flash) and tap their lands.
Updated: I did find out that you can do all of these if you do Full Control. However, Full Control turns itself off alot of the time so i have to keep pressing crtl on my opponents turn which is annoying. I shouldn't…7 votes -
Jump In cards not appearing in collection after use in matches
Cards that I played with in Jump In are not appearing in my collection, nor appearing when searched for crafting. Namely I picked several packs focusing on getting the master firebender Zuko twice, Airbender Aang (mythic white) and Katara (water ending 6 version} and don't have any of them. Nor Iroh Dragon of the West. There are also smaller cards missing despite having played with them in the jump in event.
7 votes -
game freeze in the middle of attack/ disconnect?
I am playing a sealed avatar deck... the game suddendly freeze in the middle of attack...
A little later, the game tells me I need to reconnect.... every thing stays frozen.after a while I restart the client and the game is finished....
5 votes -
After Jan-Feb updates, game is unplayable
Reinstallation didn't help. It freezes at "initializing localization database".
I have two tablets: Samsung SM-T870 (Galaxy Tab S7, Android 13) and Samsung SM-T575 (Galaxy Tab Active3, Android 13).
This is the last development. Throughout Jan and Feb, the game crashed in 50% of matches.
4 votes -
toph hardheaded teacher enters trigger not triggering
Toph, Hardheaded Teacher (2RG) enters trigger not triggering as of 11/18/25.
6 votes -
Glorybringer exert
I had a game loss in the powered cube entirely because I needed to exert my glorybringer to push through lethal damage, but I was never given the option to exert it, so it ran right into the blocker it would have removed.
6 votes -
毎年繰り返す墓番
日本語訳に致命的な間違いがあります。
本来であればこの能力の誘発条件はandですが、日本語訳ではorになってしまっており、全く別の能力です。
ワイルドカード返して欲しいです。3 votes -
Sideboard Missing in new Powered Cube
I opened up Arena to edit my deck fo my first ever game of the new Powered Cube, but my sideboard is missing. There should be like 10-15 more cards I drafted that just aren’t there. I still need to tweak my deck before playing my first game.
8 votes -
Missed out on half of a draft due to matchmaking bug.
Warning to anyone who might read this: do not do any drafting until the matchmaking bug is fixed.
- Steps to reproduce: try drafting.
- Mac, via Steam, and iOS.
- The pack passing freezes and you don't get to draft additional cards. Then it disconnects, and when you try to log back in it stops on "Waiting for Server" screen. It lets you log back in once the draft timer is finished, but the client will have auto-drafted your deck.
- Expected results: being able to draft normally.
- N/A
- None so far. I have an essentially unusable drafted deck, because of the client's auto-complete. Preferably I'd like a refund of the entry fee.
Warning to anyone who might read this: do not do any drafting until the matchmaking bug is fixed.
- Steps to reproduce: try drafting.
- Mac, via Steam, and iOS.
- The pack passing freezes and you don't get to draft additional cards. Then it disconnects, and when you try to log back in it stops on "Waiting for Server" screen. It lets you log back in once the draft timer is finished, but the client will have auto-drafted your deck.
- Expected results: being able to draft normally.
- N/A
- None so far. I have an essentially unusable drafted deck, because of the client's…
3 votes
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