MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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Crash always
Over 20 times in the last 5 days i have tried accessing the store and I was kicked out of the game instantly every time.
I can still access pack page by goong via packs->get packs.
When entering that way I can then access the following pages: gems, daily deals, bundles and decks. Only featured and cosmetics pages crash the game.
Also noticed that when trying to change companion when in a deck it does the same...
I did not have this problem before and my device is up to date and good enough to handle the game. Please help...
1 vote -
Crash
Game crashes mid match. Using android app. When immediately trying to reopen the app, it tries to rejoin the match in progress, but presents a loading screen that just says "description" over and over instead of the normal lore type text (attached). The app plays the sound as if it connected to the match in progress, but then immediately crashes before actually rejoining the match.
Workaround: wait sufficient time for current match to end, then reopen app. App will load successfully
2 votes -
Crash
My game crashes frequently. This started some time in the last 7 days. The majority of the crashes happen right when a match is found. Not a huge issue as I can open the game again and get back into the match mostly. But recently it crashed then signed me out in the middle of a ranked draft match two separate matches which caused me to time out and lose and ultimately lose my draft run.
1 vote -
Newest update edge of eternities crash
Since the last Update the game crashes directly after entering a match. Starting the match after that leads to another direct crash. No error codes, the game just goes back to normal cell phone screen. Please fix that because I am not able to play.
4 votes -
Crash on Game Action
Game crash on large stack action. Mac OS 12.4
Any set of triggers on the stack causes game crashes, no error message when occurring. Reanimation of Villis, Broker of Blood causes consistent game crashes for example. Uninstalled and reistalled game, all system specs up to date. No issues with any other factor of the game1 vote -
game freeze nd client crash all the time since last update. its annoying !!!!
game freeze nd client crash all the time since last update. its annoying !!!!
8 votes -
Android crash
On the latest update: 2025.50.4.4340 whenever a game completes, weather it is by concession or a normal win or loss, the app crashes. I've also had random intermittent crashes during a game and they always seem to be when a spell is cast but not resolved.
I've never had an issue playing this game on these devices and have been playing on them for over 3 years
Google Pixel 6
Google Pixel Tablet3 votes -
crash
I'm on arena for mac os. Arena crashed partway through a powered cube draft which badly compromised my deck.
1 vote -
Crash related to Animations
I am playing on 2025.51.0.4442.1174363 for ios.
Every time someone plays a trihome, such as brokers hideout or xanders lounge, my game hard crashes and continues to crash when trying to reenter the match. This also occurs is any praetor enters the battlefield. It does not matter who plays the card, my game crashes either way. I cannot play most online matches due to crashing and being forced to time out before being able to open arena again.1 vote -
Too many triggers crash bug
There seems to be an issue with the game that when u have an excessive amount of triggers at the same time. The game will just freeze up then crash.
1 vote -
Game Crash Freyalise Skyshroud Partisan
Every time I play Freyalsie S.P. The game crashes instantly and it’s not possible to start it again. It will crash instantly loading screen again.
This costs me 4 wins now and I need this card to reach mystic easily.
IPhone 15 pro
iOS 18.51 vote -
Casting Bloomvine Regent makes the game crash
Casting Bloomvine regent makes the app (smartphone) crash
1 vote -
Game crash after matching
In the loading of a new match game crashes. If I open the app again, the game crashes while i m entering the match.
9 votes -
Mobile Client Crash
My mobile client crashed as soon as my match was paired, resulting in a match loss. When I attempted to log back on, I was unable to do so before my timer ran out. This happened at approximately 9am on Tuesday, December 24th during a pioneer masters draft event.
6 votes -
Crash on banishing light/seam
Playing on an iPhone 13 there seems to be a consistent crash currently with either banishing light or the rip seam. It seems that it is causing a sudden memory leak while trying to register target and crashes out. I can join back but it’s annoying.
1 vote -
Game Crash
Game crashed completely in the middle of a match of powered cube. It took forever before it would let me reconnect and get back into the match, and by the time I did I was issued a defeat which was my final loss for the draft league.
2 votes -
crash on finding opponent
Sometimes the game crashes when it finds an opponent. Upon launching the client and the game tries to join the match it progress it crashes again.
6 votes -
Fetch lands and enweb mechanic crash mobile client
Whenever an opponent plays a fetch land or casts a spell with the enweb mechanic the mobile client crashes and will continue to crash on restart until you have been kicked from the match for inactivity.
3 votes -
Game Crash Android
I ran the game using the Android app. Any mention of 'game crash', refers to the game or app unintentionally stop running entirely.
With Hinterland Sanctifier on the battlefield, when Fiendish Panda was played (from hand), the game suddenly crashed. When attempting to rejoin, the game still crashed. As soon as I was able to rejoin the match, I noticed that Hinterland Sanctifier remained on the battlefield and Fiendish Panda was on the graveyard, making Fiendish Panda the main reason the game crashed. My opponent appeared to have destroyed the creature, making it able for me…
1 vote -
Bug: Crash during "Exile" animation / Android
Experiencing recurring bug that causes application crash during the "exile" animation. Started occurring during most recent update, happens every time the animation occurs.
Android / Pixel 6A Smartphone
1 vote
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