MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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539 results found
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Game Crash
I was playing a game when Arena froze on a creature entering the battlefield on my opponent's side (Voidforged Titan). When I restarted I got the screenshot attacked then it froze and crashed. I tried multiple times and got the same crash every time. Only when the game ended was I able to get back on and got a game loss. I don't know what compensation looks like for this but would be interested in that process.
1 vote -
Casting Bloomvine Regent makes the game crash
Casting Bloomvine regent makes the app (smartphone) crash
1 vote -
Fetch lands and enweb mechanic crash mobile client
Whenever an opponent plays a fetch land or casts a spell with the enweb mechanic the mobile client crashes and will continue to crash on restart until you have been kicked from the match for inactivity.
3 votes -
Crash on Game Action
Game crash on large stack action. Mac OS 12.4
Any set of triggers on the stack causes game crashes, no error message when occurring. Reanimation of Villis, Broker of Blood causes consistent game crashes for example. Uninstalled and reistalled game, all system specs up to date. No issues with any other factor of the game1 vote -
Too many triggers crash bug
There seems to be an issue with the game that when u have an excessive amount of triggers at the same time. The game will just freeze up then crash.
1 vote -
Game Crash Freyalise Skyshroud Partisan
Every time I play Freyalsie S.P. The game crashes instantly and it’s not possible to start it again. It will crash instantly loading screen again.
This costs me 4 wins now and I need this card to reach mystic easily.
IPhone 15 pro
iOS 18.51 vote -
Crash always
Over 20 times in the last 5 days i have tried accessing the store and I was kicked out of the game instantly every time.
I can still access pack page by goong via packs->get packs.
When entering that way I can then access the following pages: gems, daily deals, bundles and decks. Only featured and cosmetics pages crash the game.
Also noticed that when trying to change companion when in a deck it does the same...
I did not have this problem before and my device is up to date and good enough to handle the game. Please help...
1 vote -
Crash
Game continually crashes. Just lost 2 premier drafts in a row due to crashing when connecting to opponent.
2 votes -
crash when logging to the app on Mac
Crash when launching the app on Mac
Problem :
- Since yesterday, I cannot play to MTGA anymore while I'm a regular player since months.
- Each time I launch the app on my device , ) the app crashes during the launch after the "loading initial scene" phase.
- There is no error message - I just come back to my deskMy Config
- Macbook Air Apple M3, 16 go
- MacOS = Sonoma 14.6.1What I already did :
- desintall and reinstall the app with Epic Game launcher ---> no impact
- restart the mac…6 votes -
Bug: Crash during "Exile" animation / Android
Experiencing recurring bug that causes application crash during the "exile" animation. Started occurring during most recent update, happens every time the animation occurs.
Android / Pixel 6A Smartphone
1 vote -
Crash on banishing light/seam
Playing on an iPhone 13 there seems to be a consistent crash currently with either banishing light or the rip seam. It seems that it is causing a sudden memory leak while trying to register target and crashes out. I can join back but it’s annoying.
1 vote -
Unholy ritual crash bug on phone
App on phone literally crashed 3x when trying to play unholy annex. Crash happened each time when pulling the card out of my hand. It pulls out immediately freezes and then the app completely closes.
1 vote -
Crash related to Animations
I am playing on 2025.51.0.4442.1174363 for ios.
Every time someone plays a trihome, such as brokers hideout or xanders lounge, my game hard crashes and continues to crash when trying to reenter the match. This also occurs is any praetor enters the battlefield. It does not matter who plays the card, my game crashes either way. I cannot play most online matches due to crashing and being forced to time out before being able to open arena again.1 vote -
Game crash after matching
In the loading of a new match game crashes. If I open the app again, the game crashes while i m entering the match.
9 votes -
Room cards cause android to crash
Trying to look at room cards on Android causes the game to crash. Tested it out multiple times we and it doesnt seem to matter what specific room card it is. Fix your jank client please.
1 vote -
Airship crash able to target non-valid targets
Oppo was able to target my Danitha with Airship Crash .. It is not an artifact/enchantment or creature with flying
1 vote -
Games freeze and crash since the last update
Since the last update (12 may) the game keeps freezing each time I click on play and then crash. I tried to lower the graphics but it keeps repeating. It is the first time I have a problem like this. I'm on PC.
2 votes -
Gane Crash when seeking land
Playing Brawl whenever a card seek's for a land it causes a crash on the mobile client. this has happened so far both with worldweave and with a saddled runaway moose.
Desktop seems to be unaffected since I was able to seek with the warping simulacrum but I can't be sure.
1 vote -
Client crashing following update
Client update today has caused client to crash approximately every 2 minutes. Games are unplayable.
22 votes -
Mobile Client Crash
My mobile client crashed as soon as my match was paired, resulting in a match loss. When I attempted to log back on, I was unable to do so before my timer ran out. This happened at approximately 9am on Tuesday, December 24th during a pioneer masters draft event.
6 votes
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