MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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164 results found
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Long game server or client crash
Long stalled game. I was tall, opponent was wide. Connection to server lost. I reconnected three times. Opponent lost connection. Timeout countdown froze. Idea: total game timer unique for each format, so the server doesn't boot clients. When out of time, match outcome is draw. Can't find my saved log on android.
1 vote -
echos of eternity card causes crash
if more than 1 copy of "echoes of eternity" is played, the game will pause animations for a moment. i then get an error message saying "unexpected: match complete". which results in a loss. all updates are current. i am unsure as to why this happens. i have seen other cards that copy multiple times play out perfectly fine.
1 vote -
Draft crash update no log in updated Instead
Game crashed couldn't log in bc of an update! Powered cube first game of the match 2/0 ****. Now I got a loss in a winnable game. If I pay for my draft I will at least be able to play!
Android, was in my last draft game powered cube. Lost connection somehow and got kicked out instead of reentering the game MTGA decided to update.2026.56.10.5662.1238268
1 vote -
Game crashes at launch
After I launch MTGA on mac, it crashes while loading initial scene. I've already uninstalled and reinstalled, done all ios updates (there's been a recent one called Tahoe). Full crash report is attached.
2 votes -
Copies of Badgermole Cub Crash the Game in a Draw
- Give us the steps to reproduce the bug
- make man copies of the badgermole usually 10 does it i think then tap a land that was earthebend'ed for mana
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
- PC, MAC does not matter both have done it
- Enter the actual results you’re experiencing
ends in a draw with "please take a different action or the game will end in a draw"
- Enter the expected results of the feature
Mana should be added when you tap a land for mana without crashing the game into a draw
- Add…
3 votes -
Constant crashing
While playing games in ECL draft on PC, the game crashes very frequently. This has directly caused me to lose 3 games. It doesn't crash on my android phone.
1 vote -
During Best of 3 (BO3) sideboarding sometimes top UI menu crashes to white
When sideboarding in BO3 sometimes UI will "crash to white". The top bar becoming nigh-unreadable.
The effect will remain until the next restart of the game.
2 votes -
Game crashed and I got a loss in draft
The game crashed twice in a row playing the premier draft Lorwyn Eclipsed and it gave me a loss. The second crash happened when I played "tweeze" on an opponents creature and chose a mountain to discard.
2 votes -
Account-specific -32603 crash — one account works perfectly, $3k main account dies on same server
This is not generic feedback. This is a reproducible account-specific backend crash on your end.
Free account (realt1mg#40407) logs in and stays connected instantly on frontdoor-mtga-production-2026-57-40-2.w2.mtgarena.com:30010.
Main account (Superdave3000#06359 — $3,000+ spent) gets -32603 “An exception occurred” every single time ~12-15 seconds after successful credential login on the exact same server.
I have already tested: normal connection, NordVPN (multiple locations), phone hotspot, and a remote dev server 2700 miles away. All produce the identical result.
This is clearly your backend choking on something in my account data.
Please escalate this ticket to engineering immediately instead of sending me to the…1 vote -
Unskipable Trailer for lorwyn upon clicking my inbox
The skip button for the Trailer doesn't work, resulting in a game crash. Please fix
2 votes -
Prismatic bridge causing game crash when activated on android.
Per title. Maybe some other enchantments too.
1 vote -
Game crash caused loss in win a box event
Having paid for the arena win a box event with gems the game froze when my opponent attacked me causing me to miss my next turn and take a load of avoidable damage resulting in a match loss. As this event is very expensive and my loss was the result of my missing turn 3 and it’s land drop I would like a refund of the gems.
The bug appears to have been caused by some post combat issue with buffing a kinsbaile aspirant with a thoughtweft lieutenant and the game not resolving the end of turn cleanup properly as…
1 vote -
Aging like fine cheese
This game has aged like fine cheese since TMNT release. Can’t finish a game without crash on IPad. Completely fine before last patch. Turtle powered right to the sewers with the other floaters.
4 votes -
Consistent crashing in Lorwyn eclipsed trad draft gameplay
Consistent crashes and stuttering in the MTGA win11 client in game 1 and 2 of trad draft Lorwyn games.
First crash seemed related to targeting with the -1/-1 counter from bile-vial boggart.
No reason for second.
Please see game logs and screenshot attached.
Please refund cost in gems or coins for traditional draft entry.2 votes -
Game keeps crashing when i activate lander tokens (android)
Ever since the last update my game keeps crashing in the middle of matches. I am on android. Something went wrong with the game code when the last update was posted, game keeps crashing when certain triggered abilities activate, like for example when rhystic study is on the stack with something else or whenever I try to activate a lander token, I consistently crash the the game out with lander tokens. You can easily recreate the bug just by activating a lander token on mobile android. In the screenshot below my friend and I were playing lastnight and…
10 votes -
Heliod and Daxos
Daxos blessed by the sun and Helios sun crowed make android app crash when they hit the battlefield
1 vote -
Game crashes when opponent plays demanding dragon
Whenever the opponent plays demanding dragon, my game crashes. Reloading into the game just results in another crash as the first thing it tries to do is resolve the demanding dragon trigger.
I do not have d dragon, so I have not tested if the same thing happens when I play it
1 vote -
Fabled Passage
Fabled Passage causes game to crash, whether me or an opponent would activate it. Also, after loading back into the game, the game prevents you from blocking in combat if you return back to the game during the opponent's combat step.
4 votes -
Game crashes mid game
Mobile Android 2026.57.0.5694.1241037
Game appears to halt all user input mid game, causing major delays and game losses. Appears sparattic, but when it occurs, causes the game to become unplayable for the user. Multiple causes for thr crash include: opponent activating the ability of a map token, creatures dying as a state based action due to damage, resolving abilities of class enchantments, etc. When the bug gets triggeted, it ignores all user input and will not resolve the spell or ability on the stack, causing a "timeout" for the user.
If quickly noticed by the user, they may close out…6 votes -
Paying Life with Krrik
When attempting to pay life as an alternate cost for spell using “Krrik, Son of Yawgmoth”’s ability, the game will always crash.
Subsequently, when I relaunch the client following the crash, it will try to reconnect me to the game it just crashed out of, at which point the client will then crash again.
I have only ever played on iOS so I don’t know if this issue will happen on any other platform.
This has been happening for a few months now, I try it out every few weeks to see if it’s been fixed.1 vote
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