MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9857 results found
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Syncopate bug
I attempted to counter an opponent's spell using Syncopate in the Omnsicience Draft event, using mana from the emblem and a treasure token for X=5, exiling my opponent's Sorceress's Schemes. The game automatically chose X=0 even though I had floating mana, enough to counter the spell as they only had four available. This directly lost me the game for my third loss. Syncopate and other X cost spells should give you the option to pay despite the Omniscience emblem. Otherwise they are broken and should not be draftable (except maybe choco comet I suppose).
9 votes -
Please add MTGA to the Multimedia Games Database to approve it for streaming on adult websites
It would be very much appreciated if Magic: The Gathering Arena could be added to the Multimedia Games Database so that streamers could be permitted to stream it on Chaturbate.
https://games.multimediallc.com/ (link is 100% safe for work)
Some other noteworthy games that are on their database of approved games by their respective developers include:
League Of Legends
Rust
VALORANT
Cult Of The Lamb
Serious Sam
Return To Monkey Island
Hotline Miami
Enter The GungeonYou can search for these and other games that are permitted on their website if you need to verify that they are valid.
Whether just streaming casually or otherwise with a webcam or as a vtuber, our ability to stream ourselves having fun with a game we love as much as MTG on our preferred platform would be very much appreciated! Wizards simply have to submit the game for approval and all should be good to go.
Thank you for taking the time to read this & consider my suggestion.
It would be very much appreciated if Magic: The Gathering Arena could be added to the Multimedia Games Database so that streamers could be permitted to stream it on Chaturbate.
https://games.multimediallc.com/ (link is 100% safe for work)
Some other noteworthy games that are on their database of approved games by their respective developers include:
League Of Legends
Rust
VALORANT
Cult Of The Lamb
Serious Sam
Return To Monkey Island
Hotline Miami
Enter The GungeonYou can search for these and other games that are permitted on their website if you need to verify that they are valid.
Whether just streaming…
42 votes -
not receiving rare wild cards from november 10 ban list.
Hello, I'm not sure if this is something that is still being worked on or not, but I have not been receiving rare wild card refunds from the November 10 ban list.
for example I didn't get my rare wild cards from proft's eidetic memory, however although I am not sure, I think my mythic wild card count did increase, I know it was an issue with my rare wild cards because my rare wild card count is at zero and when I logged in today it didn't increase, while if I'm not wrong my mythic wild cards did increase, although I am not sure if the exact amount is correct.Hello, I'm not sure if this is something that is still being worked on or not, but I have not been receiving rare wild card refunds from the November 10 ban list.
for example I didn't get my rare wild cards from proft's eidetic memory, however although I am not sure, I think my mythic wild card count did increase, I know it was an issue with my rare wild cards because my rare wild card count is at zero and when I logged in today it didn't increase, while if I'm not wrong my mythic wild cards did increase,…1 vote -
No wildcards after the pioneer and brawl bans
I had most of the banned cards crafted, and only received the wildcards for the standard bans.
since i mostly play pioneer and brawl, it should make sense that i got those wildcards back too4 votes -
Wildcard Refund Error
After the Brawl Bans, I was incorrectly refunded the wrong amount of Wildcards, mana drain, ancient tomb, chrome mix, and strip mine were all in my collections and I received 1 rare and 1 mythic wildcard and that’s all.
3 votes -
Game lagging since latest update
Since the last update (Aetherdrift Alchemy 2025/03/05) the animations are lagging during game. This also makes some card selections during the game harder. Before the update everything was working perfectly smoothly for me.
12 votes -
"Stylish Spellslinger" Achievement Not Triggering
I played a game with four Cosmetics equipped and did not receive the Achievement.
15 votes -
BUG - Magic Arena - Cube Draft and Cube Draft Traditional
BUG - Magic Arena - Cube Draft and Cube Draft Traditional
After I did my last pick on the cube draft I got a message saying my pick could not get submit. When I tryong to rejoin the event to complete the deck building, only the button "Join draft" was there and when I try to join it stays in the queue forever. I tried the same with the traditional draft, and got the same bug. Now, I can't even log into my account, getting a timeout message when I try to open Arena.-
UTC_Log%20-%2009-15-2025%2020.09.10.log 30 KB -
UTC_Log%20-%2009-15-2025%2020.20.19.log 159 KB -
UTC_Log%20-%2009-15-2025%2020.04.58.log 22 KB -
UTC_Log%20-%2009-15-2025%2020.05.31.log 29 KB -
UTC_Log%20-%2009-15-2025%2020.06.57.log 45 KB -
UTC_Log%20-%2009-15-2025%2020.08.39.log 1 KB -
UTC_Log%20-%2009-15-2025%2020.04.15.log 23 KB
5 votes -
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Down
Can’t get into the game says authentication failed when it tries to load the mobile game
6 votes -
Chain
The Chain Veil just doesn't work, It pretends like you can activate it and just doesn't work the planewalker is highlighted and until you hover over it and then it just doesn't let you use it. Just spend 4 mana for nothing
4 votes -
Smothering tithe, treasure tokens
I have Smothering tithe to create multiple treasure tokens. When I pay for treasure mana automatically, the sacrifice animation takes like 1 second per treasure. For example if I use 10 mana from treasure, the animation takes 10 seconds. It slows the game and is very annoying. This process used to be fast but become slower in the last update. I can't play with my deck because its annoying for me and also for the opponents. Please fix. Using android platform. Sequence of the animation attached
3 votes -
Karakyk Guardian Not Losing Hexproof
Lost in premier draft on my path to get 7 wins because Karakyk Guardian didn't lose hexproof!!!! Refund please.
15 votes -
OM1 Traditional Draft starting with incomplete players
I started a traditional draft wtih select one card at a time
Only 4 players at draft table4 votes -
Cannot view full hand
Since the last update, I cannot see my full hand. I can only see the name and casting cost. I have screenshots to show what I mean.
6 votes -
Strip Mine
Opened an Arena Direct pool and had Strip mine in the pack opening screen but it's not in the pool.
5 votes -
Blockers can't be selected but other inputs work
During a draft event BO1 game, I was unable to declare blockers to defend against lethal damage, despite having blockers available and there being no effects that would prevent blocking. This caused a game loss as I timed out while trying to select blockers
4 votes -
Game crashed and I cannot reopen it.
The game crashed during my draft game. I am now getting the following error message "an error occured. Please restart or exit the application". The options check status, reconnect or exit. Reconnecting produces the same error message as does exiting and restarting the game. I cannot add the log as I cant open the game to capture it.
6 votes -
Error Updating Data PC and Mobile
After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.
Update - My girlfriends mobile app was working for her account and successfully completed the recent update. Since I knew her update had worked with no corrupt files, I logged her out and tried to log in and was met with the same error message, so it has to somehow be linked to my account.
After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.
…
150 votes -
Apply Styles with 5/10 Update
The Apply Styles in deck building screen now changes basic lands in existing decks to the default style of the basic lands.
If you use different basic land styles in different decks, the Apply styles button now changes all the lands to the one default you have set.9 votes -
Spectacular tactics Hexproof not blocking Shoot the Sheriff
My opponent cast Shoot the Sheriff (destroy TARGET non-outlaw creature) on my creature. In response, I cast Spectacular Tactics to give my creature hexproof. Spectacular Tactics resolved and my creature gained hexproof, but Shoot the Sheriff still destroyed my creature.
My understanding is that hexproof can counter any spell that contains the word “target”. So am I misunderstanding something here or is this a bug in Arena?
2 votes
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