MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8812 results found
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Black screen when trying to access my account
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue, thank you!
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue,…
2 votes -
scouts warning
scouts warning allows my opponent to play a creature from his hand like it have flash ("stealing" my spell like)
1 vote -
Opponent doesn't timeout during mulligan selection process
During the mulligan selection process at the beginning of a game, if the opponent selects nothing then the timer may get stuck at zero seconds remaining.
4 votes -
Earthbend March of the World Ooze
Earthbending a land before or after playing March of the World Ooze does not change the land's power/toughness to 6/6
4 votes -
Bug on arena
I uploaded a deck to try in the new brawl event (Iroh, Grand Lotus) as the commander. When I went to enter the event, it took my submission fee but uploaded the deck without a commander and now when I try to get into the matches in the event it says 'waiting for opponent' endlessly. Please assist </3
3 votes -
Plunderer's Prize always costs X1U event at start of match
Plunderer's Prize is always showing a casting cost of X1U when in hand, even at start of match when nothing has been cast so far.
3 votes -
deck type
Can't change deck type in deck details screen. The deck type list keeps behind other interface layers and cannot be selected, makes impossible to change the deck type.
4 votes -
Black screen when opening arena
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
4 votes -
Redirect Lightning - Counterspell
Currently: You cast a spell, opponent casts counterspell, you can cast Redirect Lightning, but there are no valid targets to change the counterspell too, so things get stuck.
Should be: Either disallow Redirect Lightning to be cast if it can't retarget the spell to a valid target, or allow a way out of the freeze.6 votes -
Secret Tunnel Bug
Secret Tunnel's ability to make two creatures that share a type unblockable does not function for lands, which I believe is the entire point of the card. When I have two earthbent lands on the battlefield and attempt to activate its ability, nothing happens. I tested this in two games and had the same result both times. Two games, I will note, that I WOULD HAVE WON if I were able to make my lands unblockable. The card's text does not clarify nonland creatures, so it should work for lands, right? Unless "land" is not considered a "creature type"?
4 votes -
The Last Agni Kai give mana if your creature is dealt excess damage
The Last Agni Kai says "Target creature you control fights target creature an opponent controls. If the creature the opponent controls is dealt excess damage this way, add that much {R}." However if your creature loses the fight and is dealt excess damage you get the mana. As you can see from the picture my opponent gained 1 floating red when their creature lost the fight after I pumped my creature.
4 votes -
Bug Arena Direct
Like someone today my arena direct vanished just after ive paid and make my deck, i have even not play with, and 6000 gems vanished... i want my gem back please. Thanks
10 votes -
arena direct play booster sealed event disappeared after one game
I just played one game in arena direct edge of eternities sealed and now the event is gone and my gems are gone.
10 votes -
Deck Builder Issues
Changing companion is broken. No companions show to select. Along with the changing deck type hidden in the background.
4 votes -
Android freeze
Android doesn't work SGS25 Ultra
4 votes -
Lorwyn update
I've been playing MTG Arena on my smartphone regularly and as soon as the Lorwyn update initiated and after it has been completed, the app no longer works.
When I try open up the game, it loads as usual but as it wants to open the initial interface, it kicks out to my phone's home screen with no error warning.
Please advise
4 votes -
4 votes
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Ban Kona in BO1
Not playing Standard or spending money on Arena until Kona is banned.
3 votes -
The new Lorwyn video that pops up after opening an email (and is unclosable) is bad!
So I came into arena today.. I saw that I had messages. I opened the Lorwyn one, and was presented with an unstoppable cut-scene! WTH! I came to play not watch a stupid video. It acts like I should be able to quit the video (or at least fast-forward it, but I can't.
Please don't ever do this again!
4 votes -
Standard and traditional standard events disappeared
Standard events (BO1 and BO3) are no longer available on mtg arena. They just vanished. There is only Alchemy, Pioneer and Historic events to play.
4 votes
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