MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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8960 results found
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Draft Match ended after trying to reconnect
My stats in pick 2 Draft were 3-1 in my 5th match the server lost connection and quickly after I clicked reconnect it went back to the Draft Screen and all I could do was claim my rewards, so the match was lost. This was the second time I experienced this issue, the first time was in Arena Cube a week ago. Normally I should have time to reconnect an reenter the match.
1 vote -
Cheering Crowd didn't activate Dollmaker's Shop
Make it trigger as intended when attacking with a non-toy creature. I lost the game due to this.
1 vote -
Thassas oracle bug
MTG arena, On turn 3 or 4, player plays Thassa's oracle and instantly won the game. Player did not have less than X devotion to blue cards in their library (had a devotion to blue of like 3 or something). When the game ended it showed the player had 91 cards in their hand, but no cards they played would have enabled them to have 91 cards in their hand and basically 0 in their library.
1 vote -
funky draft pick system - forced to 2x select or select nothing?
I just had a disaster of a draft because I used a token to try and play the non 2x pick version of the new set only to not know what the **** was happening and then after closing and opening a few times. i caught on to the new double pick system after a while and realized i couldnt just not play it - Arena doesnt even give us prized events like moto but now i have to deal with these weird things too? instant resigning this draft and just not drafting this set until a normal mode comes. Terrible!
I just had a disaster of a draft because I used a token to try and play the non 2x pick version of the new set only to not know what the **** was happening and then after closing and opening a few times. i caught on to the new double pick system after a while and realized i couldnt just not play it - Arena doesnt even give us prized events like moto but now i have to deal with these weird things too? instant resigning this draft and just not drafting this set until a normal mode comes.…
1 vote -
deck builder does not open (get endless loading screen instead)
Steam - PC
Steps:
Open deckbuilder (either via Collection tab and clicking any deck, or in limited try to build the limited deck, or view card pool in cube draft)
Get loading animation with message "Waiting for the Server..."
Should open the deck builder screen and let me edit deck.1 vote -
The Scrollshift card worked wrong. When I used Etali it exiled Scrollshift and I used it again on Etali, it exiled and Etali returned to the
The Scrollshift card worked wrong. When I used Etali it exiled Scrollshift and I used it again on Etali, it exiled and Etali returned to the opponent's field. I ask for my victory in Ranked again or some compensation, as the error was from the company Wizards of the Coast
1 vote -
LET ME SHUFFLE THE ELECTRONIC CARDS
HACKS INCLUDE:
Cutting off one color of land on the field while filling players hands with same color they don't have (JUST ONE LAND)
LET US SHUFFLE THE CARDS!4 votes -
Game crashes when trying to open new packs.
Game crashes when trying to open new packs received for completing challenges. Game crashes during matches- screen freezes and the only way to fix the issue is to force quit the app through task manager. Tried lowering frame rate and other visual settings but gameplay is still very glitchy and animations are not smooth.
3 votes -
MaNA ***** OR FLOOD
7 games 5 mana ***** or mana flood, I CAN'T EVEN PLAY it's not a game, because I'm not able to play.
Your algorithm is NOT sufficiently tested, I am a software tester and this has been around for years. A hugely disproportionate amount of games are lost to ***** or flood and it's even worse in the drafts.
If your people tell you they have tested this thoroughly they are lying to you.
6 votes -
"The End" immune to Hexproof
The interaction: First main phase: I play "Mossborn Hydra". I press next we are in my second main phase. Opponent plays a revealed "The End" targeting "Mossborn Hydra". I put "Royal Treatment" on the stack targeting "Mossborn Hydra". "Mossborn Hydra" gains hexproof and a Royal Roll token is attached to it. "The End" resolves aka it exile "Moss Born Hydra" and each other instance in my deck, graveyard and hand. As I understand it Hexproof prevents spells from targeting the hexproofed target and as "The End" reads "Exile target creature" then it should not resolved as it was targeting a illegal target.
The interaction: First main phase: I play "Mossborn Hydra". I press next we are in my second main phase. Opponent plays a revealed "The End" targeting "Mossborn Hydra". I put "Royal Treatment" on the stack targeting "Mossborn Hydra". "Mossborn Hydra" gains hexproof and a Royal Roll token is attached to it. "The End" resolves aka it exile "Moss Born Hydra" and each other instance in my deck, graveyard and hand. As I understand it Hexproof prevents spells from targeting the hexproofed target and as "The End" reads "Exile target creature" then it should not resolved as it was targeting a…
4 votes -
Cannot cast extra turn spell
Occasionally i cannoy cast Karn’s Temporal Sundering. I have the mana for it and as far as i can tell nothing on the enemy board is stopping me. Has happened in multiple games but not every game. Weird.
2 votes -
I was kicked out of a match during my premier draft event.After entering again it started a new match and despite winning I got the 3rd loss
After being kicked out of a match I immediately re-entered the event, the game started a new match and after it finished (I won that one) I had a third game loss in my score so I lost the draft.
3 votes -
Jump In - Stuck, Can't Play
I encountered an error with the jump in event.
While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
I logged in on my pc to check and it is also stuck on the pc version of the game.10 votes -
One path draft unstable
During premier draft of through the omenpaths playing on iPad the game crashed and when reloaded immediately crashed again not even giving a starting screen. This repeated four or five times before the game loaded. As a result I lost my game as this process took over a minute.
1 vote -
Liliana Vess / Challenge III Bug
Liliana Vess / Challenge III Bug.
Im in the middle of the Fight. Its the Turn of the Bot. but It wont play any cards... and there is no time penelty?!?! wtf.
I waited 15min in the screen atatched to this post... nothing happend the bot refuses to play a card.....1 vote -
Draft Refund Request – Server Crash
Hello,
I was playing a Draft event on MTG Arena today around 11:30 AM Paris time. Everything was going well until the servers suddenly crashed, and I was unable to reconnect for a while.
When I finally managed to log back into the client, I saw that I had been given a loss, which broke my winning streak. This defeat was not due to my play but to the server crash.
I kindly ask if you could refund my Draft entry as compensation for this inconvenience.
Thank you for your help,
1 vote -
Huntsman's Redemption Lore Counter bug
When playing The Huntsman's Redemption, often times all Lore Counters will activate immediately as soon as the spell is cast, and in reverse order. First I'll be prompted to give 2 creatures +2/+2 and trample (lore counter 3), then I will be prompted to sacrifice a creature to find a creature from my library (lore counter 2), and lastly the 3/3 token creature will be created (lore counter 1). Obviously this breaks a core mechanic of the card, namely being able to use the 3/3 token as the creature to sacrifice, and breaks the meta of my current green deck (turn 3 play Huntsman's Redemption, turn 4 pull Ouroboroid and play it, turn 5 3rd lore counter of Hunstman's Redemption activates and I now have pumped up creatures to attack with). This has happened in multiple games, sometimes in the same game. Sometimes the card works as expected, but once it glitches, any additional casts of it thereafter seem to also have the glitch.
When playing The Huntsman's Redemption, often times all Lore Counters will activate immediately as soon as the spell is cast, and in reverse order. First I'll be prompted to give 2 creatures +2/+2 and trample (lore counter 3), then I will be prompted to sacrifice a creature to find a creature from my library (lore counter 2), and lastly the 3/3 token creature will be created (lore counter 1). Obviously this breaks a core mechanic of the card, namely being able to use the 3/3 token as the creature to sacrifice, and breaks the meta of my current green deck…
1 vote -
Can't get 6packs gained at pre-release
I joined pre-release of Spiderman last week and I was able to get 6packs of Through the Omen Path at MTG arena.
I started MTG arena today and got mail that says, 'you gain 6 packs for joining pre-release'.
But I can't find any packs at my account.1 vote -
アリーナアンソロジー３を購入しました
一部のカードが反映されず使うことが出来ませんので修正をお願いします。今回はイベントで使いたいカードがあったので気づきましたが、以前のアンソロジーセット購入でも気づかずにカードを損失した可能性もあるのでしょうか？
1 vote -
surgical exrtaction cast interrupted
Playing against oops all spells i was unable to cast surgical neither for phyrexian or normal mana, Shortly after i chose my target, the spell was canceled; happend thrice before my time ran out. Is this a common occurrence? i've never encountered that bug before.
1 vote
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