MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3324 results found
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Maralen Fae Ascendant "Once Each Turn" effect
Maralen, Fae Ascendant's effect states "Once each turn" you can cast a spell exiled with her effect if its cmc is equal or lower than the total amount of elves and fairies you have on the battlefield. NOT "Once each of YOUR turns" EACH. TURN. Opponents included. Meaning, if I exile an instant or flash spell I can cast that during my opponent's turn, however right now that is not the case on arena. Fix it, please.
4 votes -
BUG - Rat King disappear ability not triggering
When playing Rat King in Arena (standard or standard ranked) on mobile, the disappear ability is not spawning 1/1 creatures or adding +1/+1 to Rat King when other permanents I control leave the battlefield. For example, when I play Airbender Ascension and use it to exile a creature and return it to the battlefield, it does not trigger Rat King’s disappear ability.
2 votes -
Matches Not Lading
Matches are not loading, whether ranked or unranked, and even limited events do not work too. Match loading screen will appear, then countdown freezes, and game loads back the home page. Happens on all devices I use, PC, Android tablet, and Android phone.
2 votes -
Matchmaking fails
I've been repeatedly attempting to enter a match and it fails either about 3 second in or 30 seconds in quite consistently. When restarting, the game attempts to reconnect to the match. Ultimately the match never starts, which is fortunate for my draft run.
2 votes -
updates?
just wondering if there are any plans on fixing the shuffler for those of us who craft decks? There is a definite difference between meta decks and homebrews when it comes to the shuffler. Never had a 12 card land rrun with a meta deck and that happens way too often with my homebrews. You should be catering to those who homebrew as the meta guys only spend when a new season starts and only if their current deck is not usable while us deck crafters spend on wildcards quite often ( well I used to up until this stupidity started ). Or is it time to finally quit MTG that would be a shame as I am one of the very few who have been around since the very beginning
just wondering if there are any plans on fixing the shuffler for those of us who craft decks? There is a definite difference between meta decks and homebrews when it comes to the shuffler. Never had a 12 card land rrun with a meta deck and that happens way too often with my homebrews. You should be catering to those who homebrew as the meta guys only spend when a new season starts and only if their current deck is not usable while us deck crafters spend on wildcards quite often ( well I used to up until this stupidity…
3 votes -
Bug
FIX THE **** FAIRY SPARKY THING HOLY …. IS IT INCREDIBLY ANNOYING EVERY TIME YOU GO TO THE HOME PAGE IT STARTS YELLING AT YOU. YOU’VE HAD AT LEAST 3 UPDATES NOW. WHY IS IT STILL NOT FIXED?
4 votes -
Sparky stuck in a loop
I got Sparky stuck. I was testing a new deck against Sparky, used a Burst Lightning to remove one of its attacking creatures and blocked two more with the Molten-Core Maestros that grew from casting the Burst Lightning, and Sparky just hangs. The block arrows keep blinking, but the game won't advance. Log attached.
2 votes -
Matchmaking
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can only win like 1 out 10. I understand in ranked it should be fair to play whatever but not on the casual side. I mean I played against someone the other day that seemed to have no creatures what so ever and he just kept playing creature destruction. I figured after all that he would play that obnoxious card that brings back all creatures from the graveyard but nope he just quit after destroying at least 15-20 creatures. Maybe that isn't a good example but point is there needs to be like a casual player style that allows for simple decks that don't make you wanna rip your hair out. I got put against mono blue mill deck at least 3X in a row. It's not fun. It got to the point that I would quit if they played a card that had mill as a landfall. There has to be a better way to do matchmaking. Separate it out somehow or run an algorithm that pairs you up with equal power levels. Please make it better. I just wanna be able to play, have fun, and at least have like a 50/50 shot of winning.
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can…
4 votes -
Algorithm
Fix your horrible algorithm!!!!!! You can't compete someone gets screwed by land every time it makes your game boring and at best bad. Quit being lazy and do something about it before you lose half your money due to laziness and lack of decency.
5 votes -
companion pet not showing
pets not showing.
my pets are not apearing since last patch
5 votes -
Opponent timing out their opponents
Playing against the air bending deck my opponent just timed me out with no responses, even though I had past turn, but I was required to keep clicking resolved, and he used all my timeouts while he continued to play for 20 ******* minutes while I sat with my **** in my ******* hand
3 votes -
Phase Out and Exile
As late as 10 months ago, phasing out a creature to which Sheltered by Ghosts was attached sent the card exiled by Sheltered by Ghosts to permanent exile. Now the exiled card remains under Sheltered by Ghosts. Is this correct?
(I copied over my screenshot.)
1 vote -
Disappear mechanic bug
I was playing Lord Dregg, insect invader and his disappear mechanic was not working. Despite having tokens leave the battlefield (via dalkoven packbeasts) and warping susurian voidborn, Dreggs mechanic did not trigger in the end step.
2 votes -
spending 10 dollars are your ******** drafts just to watch my opponent be the only one to play the game
spending 10 dollars on your ******** drafts just to watch my opponent be the only one to play the game. Stop making drafts cost so much when you guys blatantly know that your shuffler code is horrid. The type of greed they talk about in the bible. Im literally donating 10 dollars to you guys it feels like because the only part of the draft I get to experience is drafting the cards that i will never draw. more times than not im simply not drawing my lands, or mana screwed and my opponent just gets a free win, and many of my wins are because of this well. You guys make a gross amount of money but can't fix a **** card shuffler. Whatever sorry *** team spends any amount of time "balancing" how cards are drawn need to re evalute their careers because clearly this isn't their strong suite.
spending 10 dollars on your ******** drafts just to watch my opponent be the only one to play the game. Stop making drafts cost so much when you guys blatantly know that your shuffler code is horrid. The type of greed they talk about in the bible. Im literally donating 10 dollars to you guys it feels like because the only part of the draft I get to experience is drafting the cards that i will never draw. more times than not im simply not drawing my lands, or mana screwed and my opponent just gets a free win, and…
3 votes -
Bug allowing endless loop of life gain and damage with morningtide's light in effect
While in end match, Morning tide's light was played resulting in "until your next turn prevent all damage that would be dealt to you" in effect, with UI elements active. However damage from triggered effect - damage loop with bloodthirsty conqueror - dealt player damage regardless of the blanket damage prevention being in effect.
2 votes -
GAME IS RIGGED, MTGA IS A SCAM, BOYCOTT THIS COMPANY
GAME IS RIGGED, MTGA IS A SCAM, BOYCOTT THIS COMPANY
3 votes -
Rope Gone, No Timer
Opponent Rope is over, But timer disappeared. I am being forced to quit the game and lose. This is an absolute injustice. So frustrated especially because i was going to win.
3 votes -
無差別の痛めつけ/Pain for All
クリーチャーに「無差別の痛めつけ/Pain for All」をエンチャントしたとき、対象1つにダメージを与える効果が誘発するが、それにスタックして「無差別の痛めつけ/Pain for All」をエンチャントとしたクリーチャーを破壊や追放、バウンスなどで戦場から取り除くと、ダメージが与えられないバグがある。
本来であれば、戦場を離れる前のクリーチャーのパワーを参照してダメージが与えられるはずだ。When you enchant a creature with “Pain for All,” an effect that deals damage to one target is triggered; however, if you remove the creature that was enchanted with “Pain for All” from the battlefield—by destroying, exiling, or bouncing it—while that effect is on the stack, the damage is not dealt.
Normally, the damage should be dealt based on the creature’s power before it leaves the battlefield.Translated with DeepL.com (free version)
3 votes -
Playing on Android, loading is hanging up, darkening screen, and causing the game to disconnect. This has happened multiple times since TMT
Playing on Android, loading is hanging up, darkening screen, and causing the game to disconnect. This has happened multiple times since TMT launched.
2 votes -
Just wrong!!
Rarity is messed up for the real life Money to make. Not for the game play and balance. Wrath of God, Settle the Wreckage, Doomscar... etc. All RARE. black has "Damnation" for the same effect. yet.. YET... mythic status. WHY.. for the players to collect 4 of them for decks.. forcing 4 mythic cards to be gotten one way or another. Draw from physical packs in real life. or use a Arena mythic wild card. For the money, not the game is the issue. Why Mythic?? Bias..
To save Huge time, all artifact cards that sac any creature at any time. Let us sac MULTIPLE creatures at once. Not just One at a time. that takes forever with the mouse scrolling back and forth. Click, click, click on the token pile fast. Sac all at once. Instead of each one a single sac over and over. It's about the timer. fight the timer.. or just play the game. It ruins it.. really really.Rarity is messed up for the real life Money to make. Not for the game play and balance. Wrath of God, Settle the Wreckage, Doomscar... etc. All RARE. black has "Damnation" for the same effect. yet.. YET... mythic status. WHY.. for the players to collect 4 of them for decks.. forcing 4 mythic cards to be gotten one way or another. Draw from physical packs in real life. or use a Arena mythic wild card. For the money, not the game is the issue. Why Mythic?? Bias..
To save Huge time, all artifact cards that sac any creature at any…1 vote
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