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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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828 results found

  1. Bug

    In a match, why do I lose when my opponent repeats over 100 actions? The system tells me I haven't taken any action for a while, but I can't actually do anything. It's my opponent playing during my turn, creating a chain of actions that leaves me unable to react. That occur on PC

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. The legend of roku

    The exiled cards were unplayable on the second turn.
    1. Play legend of Roku, expect it to work, lose the game instead
    2. IPad
    3. Played card, exiled 3 cards, unable to play either land or bumi bash despite no previous land play or sufficient mana
    4. Expected results: card would do what it says
    5

    1 vote

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  3. Shifting Woodland - Planeswalker Interaction Needs Warning

    I tried to use Shifting Woodland’s ability to turn into a planeswalker. Having never played with the card before, I thought intuitively that I could do this. I was dismayed to learn after the game that doing so would have the shifting woodlands transform into a planeswalker with 0 loyalty counters, sacrificing it as a state based action.

    The way this appears for the user is as a bug, without any animation or explanation. You select a planeswalker in your graveyard and then the land is just immeadiately sacrificed and the game moves on.

    There really should be one of…

    2 votes

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  4. Can't remove obnoxious tutorial faerie

    Recently re awakened the annoying little tutorial faerie after having played without it's presence for months. Now it pops up and annoys me every time I go to switch decks or edit my decks and no matter what I do it won't go away! I've gone to settings, I've replayed the tutorial and hit skip tutorial, I've gone to account preferences and looked but can find no way of turning it off and it's really starting to grind on me to the point that I'm shouting at my phone for it to STFU and go away! Please for…

    5 votes

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  5. Gameply Bug on Premier Draft – Screen Freeze Caused Match Loss (Android)

    I don't know where to write you an email so here is goes.

    I am writing to report a bug that caused me to lose a match in a recent Premier Draft game on Android, and to request compensation for the resulting loss.

    Yesterday, I lost multiple matches and nearly 10,000 Gems, which was already very frustrating. Today, I recharged again and drafted a strong UR Elementals deck. For the first 2 lost, my opponents have bombed decks and good skill, which is fair, and I was prepared for a tough run.

    However, during the final match, on…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Primal Wellspring not copying correctly

    When copying Magma Opus with Primal Wellspring, I'm unable to correctly choose my targets for the spell. The first iteration of the spell works fine, but the second (copy) doesn't allow me to correctly choose targets, usually forcing me to target multiple things before working. Often times those are things that are already targeted by the original spell.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Duel's unexpected ending

    There is a critical bug in MTG: Arena gameplay. Every time I try to start a duel, even with bot opponent, this duel ends automaticaly nearly 20 seconds later, and I get to my account screen. There are next steps to reproduce my case:
    1. Enter MTG: Arena client with login and password
    2. Choose a duel, for example, color challenge or spark ranking
    3. Choose a match
    4. Click Play button
    5. Accept that you got an opponent to play
    6. Wait for duel start
    7. Make your turn or simply wait for some time
    8. Duel ends and…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Bug Report

    Bug... I think.

    Playing on Android via app.

    The last match i played resulted in a loss, there were no cards stating a win condition on the field. The opponent was at 19 life while I sat at 21. They had milled alot of their deck, down to 15 cards. Then activated a series of land abilities, the last of which seemingly triggered a win for them... I can only provide a screenshot of the board as it ended.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Game freezing

    Ever since tmnt patch was downloaded my games will freeze mid match usually after a take an action. It still shows im in the game but im unable to take action..both my timeouts are used and i auto concede...i will be forced to stop playing if this continues and i really like the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Specialize Keyword Bugged in Brawl

    When picking a Brawl commander in MTG Arena with the 'Specialize' keyword, it no longer gives you the prompt to pick the secondary color (instead just defaulting to the mono-color of the base card). Brawl decks that already exist with dual-color specialize commanders still seem to work, but new decks can no longer be created.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Squall, Seed Mercenary alternate art - Bug

    I have “Squall, Seed Mercenary” alternative art as my commander in brawl. When I edit the deck the art is appearing, but everytime I play with someone else the default art appears.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Ditch the political correctness and allow players to dislike opponents - like dislike system?

    You know it, I know it, we all know it.
    Playing MTG Arena and getting stuck in a streak of ever repetitive same old same old boring OP commanders is sucking the joy out of what once was a good game.

    Thousands and thousands of cards, hundres of legendary cards, millions of combinations possible yet somehow everyone in Arena seems to play the same ******* decks with the exact same copy pasted cardlist all the time? Really?

    And the most frustrating part is you can't even let your opponent know that he or she is a douchebag for playing…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. card sleeve

    I have Paid 6000 coins for a card sleeve and i have got it. Now, when i select the new card sleeve, it doesnt work... can you just please check it out? thankyou

    1 vote

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  14. ALGORITHM NEEDS TO GO AWAY

    GET RID OF THE ALGORITHM! Balance the game with the ban list like the good lord intended. You have collected enough of my money to hear me out on this. I’m sick of crafting decks just for them to be targeted by the same cards over and over. How is that fun? Remove the algorithm and let us play the game.

    5 votes

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  15. Blasphemous Act not visually destroying creatures

    On PC, running a shrine deck in Brawl and had many 10s of creature tokens due to Honden of Life's Web and Overlord of the Mistmoors, opponent casts a Blasphemous act which should kill all of my tokens due to toughness of 1 but surprisingly a bunch of my tokens survived remaining on my board, next turn opponent plays a hasty creature and my declare blocker step is skipped as though the creatures remaining on my board were actually destroyed correctly but not visually.

    1 vote

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  16. Every starting hand has either 4 or 2 lands?

    Either my game is broken or your game is rigged.
    60 card deck, 24 lands, yet every opening hand has either 2 or 4 lands.
    The average is 3, shuffling in real life as well as basic statistics dictates this as fact... yet EVERY SINGLE GAME?
    Obviously rigged and the only fix is to constantly quit until my opening hand has the correct amount.
    I try to report bug and I'm brought to a page littered with people talking about how rigged this game is.

    1 vote

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  17. My Playing Cards are not Rendering right how do i fix ?

    If i go onto my decks and view my cards they are not rendering right. How fix pls. P.S Nur liebe

    4 votes

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  18. Make "On the Edge" an evergreen format on Arena

    Please make On the Edge a full-time format for Arena.

    I'm always happy to see "On the Edge" in the midweek magic schedule. I like having a constructed format that is slower than the current overpowered Standard. It provides a longer gameplay experience, gives you an opportunity to use a lot of interesting cards that are unplayable in other constructed formats, and would rotate multiple times per year leading to a lot of variety in deck construction and fewer "solved" formats.

    1 vote

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  19. teleportation circle is being triggered twice per card at the end of each turn

    im playing against a deck thats using teleportation circle and some other cards that do stuff when they enter like agent of treachery etc and he has 3 teleportation circles out and each one is happening twice at the end of his turn every time. he also had aether channeler and yshtola rhul. not sure which of these is causing the bug to go off and trigger the teleportation circles twice but you need to look into that...he also had barrin, tolarian archmage.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Sparky for Brawl

    PLEASE give us a Sparky we can practice our brawl decks with, is already brawl precons in the system let sparky play those.

    4 votes

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MTG Arena Bugs & Product Suggestions

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