MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9350 results found
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Tutorial is skipped without my permission
When I first downloaded the game, blue flame thanked me for defeating the dragon and gave me some decks. Trying to replay the tutorial leads to the same result. Attempting to repair the files did not help.
1 vote -
Opponent timed out but I lost
Opponent timed out but I lost. Opponent was Aharmlessbeetle. Using an angel deck and was out of cards in their hand. Also why am I ranking down? Your info says once I gain a rank I can’t lose it before the end of the season but I am repeatedly losing my rank. Also, your website is glitching and when I try to report bugs it won’t let me sign in or post a bug, just search for similar topics. I kept refreshing about 10 times and got lucky this time I guess. I am on iOS
1 vote -
Worst Match ups…
There is absolutely no reason for me to get matched up vs my worst match ups 90% of the time….like cmon it’s getting ridiculously bad…how am I suppose to play the game when this is happening? I’m not a pro by any means nor am I a good player I’m avg maybe above at best but I consistently make mythic in ranked. This 50% is ********.
1 vote -
BUG: Did not recieve quest reward for doing 3 matches in Quick Draft
I did a Quick Draft today after the quest for doing 3 Quick Draft matches appeared and won 3 times and lost 3 times, and did not receive any credit for the quest that gives 1000 gold and requires me to complete 3 Quick Draft matches. Attached is the log file.
1 vote -
Game loss due to dropped connection
Dropped connection kicked from draft game with no way to reenter. resulted in game loss. Has now happened twice on 2 days in a row. These events cost real world money, and being able to maximize play is contingent on not losing. Being handed an undeserved loss when the game drops connection (am on wifi and with phone service back up) is unacceptable.
2 votes -
Stunning The Water Crystal that has been tapped by Stuck in Summoner's Sanctum breaks the game
Repro steps
1 - Cast "The Water Crystal"
2 - Cast "Stuck in Summoner's Sanctum" and tap the Water Crystal Down
3 - Cast Ice Flan and stun the already tapped "The Water Crystal"It puts infinite stun counters on it and then anything after this point goes on the stack and is invisible.
2 votes -
Chocobo companion is obnoxious to the point that I automatically leave a match whenever a player is using it
Please reduce the noise it makes or remove the sound entirely, thanks
1 vote -
Unable to activate Alquist Proft ability
Hello! During a game today, I was unable to activate the ability of Alquist Proft on my opponent's turn. This happened twice, and both times I looked at all the cards on the battlefield to see if there was an effect that would shut off the ability. I couldn't find one.
3 votes -
Assegnazione segnalini "crociata dei catari"
Quando le creature che entrano sono troppe, il sistema non riesce ad assegnare tutti i segnalini +1+1 richiesti.
L'animazione avviene correttamente (con il pop up della carta "crociata dei catari") ma pur sembrando si stia applicando, non funziona.1 vote -
1 vote
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Error de servidor
Llevo una semana sin poder conectarme por las noches, siempre da error al conectarse al servidor. He puesto varios reportes ya, pero sin resultado.
1 vote -
Game keeps not responding
The game keeps freezing and coming up with the widows not responding window, if I press close program then my whole computer freezes without mtga closing but if I simply tab out I can use my computer perfectly fine.
I have tried updating my gpu and cpu drivers as well as verifying the game files and deleting and redownloading and nothing has fixed it.
This error happens randomly when doing anything on the game and as such I cannot play the game at all
I am on pc, windows 11 and launch through steam
1 vote -
Achat dans la boutique introuvable
Bonjour, à plusieurs reprise, après avoir acheter des terrains dans la boutique, impossible de les retrouver dans la collection ou dans la construction de deck
1 vote -
LIMITE ECHANGE DE CODE
Sur les 2 codes présent dans le STARTER PACK FF, seule l'un des 2 a "fonctionner". Pour l'autre, je n'arrive pas a échanger un code, car cela me précise que le compte a atteint sa limite d'échange.
Alors que j'ai acheté le produit dans un magasin affilié et j'ai bien ouvert le DECK STARTER FINAL FANTSY en main propre.
Si je le met en pièce jointe tout le monde y auras accès... contactez moi par mail si vous le souhaitez.1 vote -
Another game with a bug in Sephiroth and Vengeful passives. they didnt work and wasnt any counter in the game, not the first time. game in
Another match with a bug in Sephiroth and Vengeful passives — they didn’t trigger and there was no counter in the game. Not the first time this happens. Match was in Mythic rank, around 90%. Honestly, this game/platform is a joke. The matchmaking system feels rigged: if you play one type of deck, you always face the exact counter; switch decks and you instantly get a different type of opponent. And to make it worse, the 'go first/go second' system is trash — when you go first, your starting hand is absolute garbage. It’s like the whole thing is designed to make you lose
Another match with a bug in Sephiroth and Vengeful passives — they didn’t trigger and there was no counter in the game. Not the first time this happens. Match was in Mythic rank, around 90%. Honestly, this game/platform is a joke. The matchmaking system feels rigged: if you play one type of deck, you always face the exact counter; switch decks and you instantly get a different type of opponent. And to make it worse, the 'go first/go second' system is trash — when you go first, your starting hand is absolute garbage. It’s like the whole thing is designed…
1 vote -
Modifier l’algorithme
Bonjour,
Je vous propose de corriger l’algorithme pour que la part d’aléatoire revienne.
Il n’est pas correct que sur *** parties de draft, 10 fois l’adversaire commence.
C’est rageant, énervant que systématiquement mon adversaire commence.
Je vais arrêter de jouer à ce jeu1 vote -
matchmaking pairing 3 color decks against ugin colorless decks
i think matchmaking is a little broken. it doesnt take all the features of the deck into consideration. it pairs decks with multicolors 3 or more against decks like the ugin colorless deck just based on the colors of lands it play. also i have noticed if you run one merfolk you are more likely to play against merfolk liege type decks that are all merfolk. also i am still having issues with hand smoothing and verges where it counts it as both even though its technically just one type of mana it generates until it activates. still noticing some unfair and unfun matchmaking and handsmoothing issues.
i think matchmaking is a little broken. it doesnt take all the features of the deck into consideration. it pairs decks with multicolors 3 or more against decks like the ugin colorless deck just based on the colors of lands it play. also i have noticed if you run one merfolk you are more likely to play against merfolk liege type decks that are all merfolk. also i am still having issues with hand smoothing and verges where it counts it as both even though its technically just one type of mana it generates until it activates. still noticing some…
1 vote -
Morph is a well designed, intuitive mechanic.
Morphs don't have names. Please make them interact with cards that care about names as if they were following the rules of Magic: The Gathering. In particular same name cards like Guardian Project and Audience With Trostani (if you make token copies) appear to be broken. Thank you. -SadMorphEnjoyer99
P.S. RIP the wild cards I wasted on my funny morph Brawl deck...
1 vote -
There is a bug with The Tale of Tamiyo and The Water Crystal
There is a weird bug with Tale of Tamiyo and The Water Crystal. It is not waiting until all 6 cards are milled to draw the card, it is drawing it in the middle of the effect. This makes it so the OTK mill doesn't work like it should and is leading to the opponent surviving more often than not.
1 vote -
Swarmyard super trumple
《群がりの庭》で再生をした《解氷をもたらす者》が《銀河の旅人》にブロックされたとき、戦闘ダメージが《銀河の旅人》に割り振られず、代わりに相手プレイヤーに全ての戦闘ダメージが割り振られた。
1 vote
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