MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4676 results found
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Skipping priority
Happened to me twice this morning in 2 different games with 2 different decks. I captured the logs after the second time it happened. Please fix because this will ruin the entire experience and cause ppl to quit.
12 votes -
Black screen when opening arena
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
4 votes -
Timeout
Remove timeout countdown during automatic stax
When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.
I just played a game where neither myself or the other player got to attack or play all the cards we could have played because of this. I personally had to discard my omniscience along with the other 15 cards I drew and didn't get to play more than 1-2 cards on the turn and no attacks. A small portion of my timer was used during stacks I had to make a selection on. The majority of time was waiting for card draw stax to resolve.
Remove timeout countdown during automatic stax
When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.
I just played a game where neither myself or the other player got to attack…
3 votes -
Redirect Lightning - Counterspell
Currently: You cast a spell, opponent casts counterspell, you can cast Redirect Lightning, but there are no valid targets to change the counterspell too, so things get stuck.
Should be: Either disallow Redirect Lightning to be cast if it can't retarget the spell to a valid target, or allow a way out of the freeze.6 votes -
Avatar Jump In cards not added to colecction
Cards obtained in Jump In are not appearing in my collection. I’ve played more than 11 times and obtained several mythic cards and don't have any of them.
4 votes -
Secret Tunnel Bug
Secret Tunnel's ability to make two creatures that share a type unblockable does not function for lands, which I believe is the entire point of the card. When I have two earthbent lands on the battlefield and attempt to activate its ability, nothing happens. I tested this in two games and had the same result both times. Two games, I will note, that I WOULD HAVE WON if I were able to make my lands unblockable. The card's text does not clarify nonland creatures, so it should work for lands, right? Unless "land" is not considered a "creature type"?
4 votes -
The Last Agni Kai give mana if your creature is dealt excess damage
The Last Agni Kai says "Target creature you control fights target creature an opponent controls. If the creature the opponent controls is dealt excess damage this way, add that much {R}." However if your creature loses the fight and is dealt excess damage you get the mana. As you can see from the picture my opponent gained 1 floating red when their creature lost the fight after I pumped my creature.
4 votes -
Unable to unlock doors for Rickedy gazebo unacceptable
Unable to unlock door rickety gazebo says mill 4 bring 2 back did not do that than tried to use my remaining mana to bring in another creature using a skill and again did not work fix your stupidity ******* game this is unbelievable waste 50 minutes on your ********* game and the only cards that do what they say they do is my opponents
2 votes -
Meta du jeu
Incroyable comment vous arrivez à pourrir la construction de jeu avec l'abus de cartes comme la fouilleuse de poubelles optimiste et protégé par les fantômes. Toutes construction de jeu devient caduc. J'ai un nombre incroyable de parties perdus face à cette configuration.
2 votes -
Downloading Files when disconnecting
I experienced a critical client bug during an event. After a momentary connection interruption, the client froze, forcing me to Alt+F4. Upon restarting, my login credentials were forgotten, and I was hit with a mandatory 2GB update. My internet connection was stable throughout this process. Due to this technical failure, I was unable to rejoin in time and lost the match.
I would like to be refunded
2 votes -
Daring Mechanic ability only worked once
Daring mechanic’s ability to put a counter on a creature let me use it once and then would never let me use it again. The creature wouldn’t even show that an ability was possible to use.
2 votes -
Report of Possible Automatic Loss Error During Match – Ability Loop
Hello,
I would like to report a potential issue that occurred during a ranked match on MTG Arena.
During the game, my opponent had over 20,000 life, and we entered what appeared to be a deterministic loop involving two of my cards: Bloodthirsty Conqueror (Conquistador Sanguinário) and Starscape Cleric (Clériga do Firmamento).
The interaction created a continuous life-drain loop. There was no available response from my opponent, no triggered abilities pending on their side, and no replacement or prevention effects in play. The board state was stable, and the loop would inevitably reduce my opponent’s life total to zero.
At the moment the loop was resolving:
My opponent had approximately 16,000 life.
I had approximately 4,000 life.
There were no timeout warnings on my side.
No visible rule violations or missed triggers occurred.
However, the system suddenly declared me defeated without any apparent rule-based justification. There was no “draw due to loop” message, timeout indication, or rules explanation displayed.
Given the board state, the only logical outcome should have been my opponent losing the game due to life reaching zero.
Could you please investigate whether:
This interaction is functioning as intended under Arena’s loop resolution rules, or
There may have been a technical error in the match?
If necessary, I can provide additional details such as approximate match time, rank, and any other relevant information.
Thank you for your time and support.
Best regards,
Hello,
I would like to report a potential issue that occurred during a ranked match on MTG Arena.
During the game, my opponent had over 20,000 life, and we entered what appeared to be a deterministic loop involving two of my cards: Bloodthirsty Conqueror (Conquistador Sanguinário) and Starscape Cleric (Clériga do Firmamento).
The interaction created a continuous life-drain loop. There was no available response from my opponent, no triggered abilities pending on their side, and no replacement or prevention effects in play. The board state was stable, and the loop would inevitably reduce my opponent’s life total to zero.
At…
1 vote -
Valkyrie's Call interaction with Infernal Vessel
Platform: Steam
Steps: Have Valkyrie's Call and Infernal Vessel on the battlefield. Kill Infernal Vessel 2+ times.
Result: Infernal Vessel dies and is returned to the battle as an Angel. Infernal Vessel dies again and is returned to the battlefield as a Demon, but not an Angel. Infernal Vessel dies again and is returned to the battlefield as an Angel, but not a Demon. This loops.
Expected results: Infernal Vessel dying as an Angel should return it as an Angel Demon and if it dies again it should be put into the graveyard.
Pls fix.1 vote -
Sparky Won't Go Away
Sparky won't go away. She's been hovering around my home screen for weeks now. I completed the color challenges years ago. I don't need a tutorial, please make it so we can shut sparky off forever!
3 votes -
starting hand with mana of the same color
Extremely often my starting hand in limited has only 2 lands of the same color, even after 2 mulligans, despite the 40 card deck having 40 lands equally divided between 2 colors. The algorithm that picks the land in a starting hand seems rigged.
2 votes -
Get rid of sparky you absolute troglodytes
I know it's already suggested but you should actually implement it. How hard is it to remove one annoying sprite from a game? Is that a load bearing annoyance?
2 votes -
Exert and Prop Room
My creature that was exerted wasn’t untapped with prop room.
2 votes -
Excessive daily victories required
I just needed to let you know that this amount of daily victories you demand is just ridiculously absurd. I takes a LONG LONG TIME to finish. In any other game you can complete daily tasks much faster and the rewards are generaly better. Guess you should reduce to ten, maybe. Or it should be at least 15 matches played, not necessarily won.
2 votes -
Bug Arena Direct
Like someone today my arena direct vanished just after ive paid and make my deck, i have even not play with, and 6000 gems vanished... i want my gem back please. Thanks
10 votes -
Deck Builder Issues
Changing companion is broken. No companions show to select. Along with the changing deck type hidden in the background.
4 votes
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