MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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8935 results found
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Error Updating Data
Cant log into client. Getting the error updating data. Both on my laptop and my mobile device.
1 vote -
server stability
With the launch of EoE the server connection issues have reached an absolute low point. I have high speed fiber connection, can launch, play, stream numerous media at once. Prior to EoE I could count on one hand the number of times I experienced a server issue, but it has become persistent and almost untenable. The issue needs to be addressed as soon as possible, and players need to be compensated accordingly for the lost matches and disruptions this has caused.
1 vote -
stuck
My game got stuck before drawing initial hands in a quick draft event with neither player being able to start a game. When I conceded to get out of it, it counted as a loss, causing me to go 6-3 in the event when I had the chance to be able to get 7 wins.
1 vote -
Ejection de l’application en plein combat
Cela est arrivé 3 fois de suite : je lance un combat, le début se passe normalement puis un bruit et l’application s’éjecte. Impossible de retourner dans le combat, tant que le temps avant la défaite automatique n’est pas passé. Ces déconnexion intempestives gâchent totalement l’expérience de jeu !!
1 vote -
Galerider Sliver missing from Pioneer
I would love to see Galerider Sliver (and certainly other missing cards) added to Pioneer on MTG Arena. We have Galerider in paper but would love the opportunity to test with it on Arena as well. It's a major missing piece for anyone trying to make Slivers work in Pioneer on Arena.
Edit: Warping Wail would be great to see as well. Slivers in Pioneer would use many rainbow lands (for creatures) and a spell like Warping Wail would be a great tool to have since the rainbow lands would not produce colors for noncreature spells (exception being Mana Confluence).
3 votes -
Arcane Signet
Arcane Signet won't tap for mana, just tap itself and nothing happens, using Z again and again just to untap and then tap for nothing, i was using arcane signet extended style, hope it get fixed it soon c:
2 votes -
Arena Mac trackpad requires double-click
Mac version of Arena is virtually unplayable. Using an M3 MacBook Pro. Do do anything often requires either a physical click on the trackpad or a double-tap on the trackpad. It's random and inconsistent which one is needed. Please fix the UI to unbreak it. Used the system wide setting for track-pad clicks. Having to first double-tap a card in hand to select, then double-tap again to play is awful.
2 votes -
Eaten Alive card not working.
I have seen a few times the card Eaten alive not working at all, the card doesn't exile creature objetive after sacrificing a creature.
8 votes -
Golden pack
I have not been able to increase my progression to the golden pack by buying standard or alchemy packs. This has most likely been happening for 10 packs for sure possibly 20+ more.
I would like this bug fixed and if reimbursed me on the golden packs please.
I have been purchasing the daily deal packs that come through, Lord of the rings, Dominion, phyrexian, and others I can not remember.4 votes -
Unable to use Wildcards
I am unable to redeem any of my wildcards, I have 6 rare wildcards and am trying to craft even 1 rare and am unable to do so.
4 votes -
Store sales
Please make it so that multiple items are itemized into one sale rather than individual drafts. When I attempt to make multiple sales for prerelease bundles my bank approves the first one but blocks the remainder until a week or three later. If multiple items were on one sale as is normal, then there wouldn't be a delay in drafting my account. Why is it set up the way it is? It doesn't make sense.
1 vote -
Mtg arena crashing
Just lost my draft due to MTG arena crashing when entering the match. I tried restarting the app multiple times, but every time it tried to join the match the app crashed.
While playing on my android phone1 vote -
1 vote
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Touchpad Horizontal Scroll in Store freezes at gaps between items.
When in the store, using a touchpad, horizontal scrolling can interrupt if the scrolling lands with the mouse pointer on a gap between items, when using two fingers on the touch pad scrolling side to side.
Method to reproduce:
Visit Store - Bundles
Mouse-over an item near the middle of the screen.
Using a touchpad, use two fingers to scroll to the right and left, repeatedly.
If the scrolling stop steps, even during the middle of a continued scroll, on the gap between items, the user must move the mouse icon over an item.Needing to move the mouse in the middle of an active scroll in unintuitive.
When in the store, using a touchpad, horizontal scrolling can interrupt if the scrolling lands with the mouse pointer on a gap between items, when using two fingers on the touch pad scrolling side to side.
Method to reproduce:
Visit Store - Bundles
Mouse-over an item near the middle of the screen.
Using a touchpad, use two fingers to scroll to the right and left, repeatedly.
If the scrolling stop steps, even during the middle of a continued scroll, on the gap between items, the user must move the mouse icon over an item.Needing to move the mouse in…
1 vote -
Magmakin artillerist
In a private best of 1 march my opponent had magmakin artillerist and greasewrench goblin on the battlefield. When he used the exhaust ability of greasewrench to discard up to two cards, it didn’t trigger magmakin’s ability to deal 1 damage for each card discarded. This has happened twice
1 vote -
Can we get the Yargle Day sale back?
The Yargle Day sale for Yargle cosmetics was so fast. I'm sure I'm not the only one who missed it. Can we get it back for another 24 hours? I think it's a fair ask considering all the issues with achievements not working, and since we still have a week to work on them.
Would love to spend some gold on Yargle stuff. Please bring the sale back!
1 vote -
possible event game mode for people who like long big set up games
Partner and I have been chatting about how it would be interesting to see a game mode where both players are immune to damage and win/lose the game mechanics for the first ~5 rounds of the game or something like that, really allows focus on set up and gives players an even playing field when the game fully starts.
1 vote -
Wild cards from packs and unlocked wild cards from pack opening are not registering to account.
Wild cards from packs and unlocked wild cards from pack opening are not registering. I've lost probably at least a dozen wild cards over the past two weeks.
1 vote -
Mm’menon, the right hand
Mm’menon, the right hand Doesnt work the bug prevents it to use the mana from the artifacts and to cast artifact spells from the top
1 vote -
Lose 1 Life, Lose whole game
Hello, I've just experienced a bug where 2 cards proc each other and losing 1 life is enough to lose a whole game.
I'm pretty new to the game so I don't remember the cards names, but basically one made you Gain 1 Life if opponent Lost Life, and the other one made 1 Damage to the opponent player if you Gained Life. This created a whole loop animation which drained my life 1 by 1.
Shouldn't this only happen once or is it intended that losing 1 life makes you lose whole game lol?
The cards were also pretty low mana cost, one surely was black.Thanks
Hello, I've just experienced a bug where 2 cards proc each other and losing 1 life is enough to lose a whole game.
I'm pretty new to the game so I don't remember the cards names, but basically one made you Gain 1 Life if opponent Lost Life, and the other one made 1 Damage to the opponent player if you Gained Life. This created a whole loop animation which drained my life 1 by 1.
Shouldn't this only happen once or is it intended that losing 1 life makes you lose whole game lol?
The cards were also pretty…1 vote
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