MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1871 results found
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Unable to add new cards to sideboard in deck editor [mobile]
When editing a deck I am able to remove cards from sideboard but cannot drag and drop cards into the board once removed. On iOS
1 vote -
We still can't log in
"all systems operational" and "no incidents reported today" how do you make such absurd statements while not acknowledging a critical issue like players not being able to log in for 10 hours
38 votes -
Unable to counter Kaalia of the Vast attack trigger with Repudiate
Opponent attacked with Kaalia of the Vast, and the attack trigger went on the stack. I had Repudiate//Replicate in hand with correct mana, but the game wouldn't let me cast the card to counter the attack trigger.
1 vote -
Overhaul Matchmaking
So i understand you get a lot of complaints about matchmaking and I have a Suggestion that can fix this.
Matchmaking should create a pool of potential players using the following categories and then narrow the search in this order.
Play Time
Total Cards in Collection
Win Loss Percentile
MMR
Each category should give about a 5% up/down leeway similar to Dark Souls 1 matchmaking. This way players match with other more close to their level. If you don't find a match it increases the Leeway by an additional 5% every minute that passes41 votes -
Midweek magic
Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!
55 votes -
"Network Error: Unable to Join the Event. Please try again later."
Whenever I try to play any game mode, I get the above error. Reinstalling does nothing. Repairing does nothing. I'd very much like to be able to play so as not to lose out on daily rewards.
1 vote -
Cannot cast instant spells during my opponents turn
I have played multiple games since yesterday where at a certain point into the game normally past turn 5 or so, that I do not have the option to respond to spells or phase changes during the opponents turn. So I have been unable to cast any instant or flash spells. Such as a counter spell, removal spell, etc. The only consistent I have noticed is Up the Beanstalk has been in play on my side and I have had at least one land tapped. I have had the lands available to play the spells, there has been nothing in…
14 votes -
Generous plunderer bug
Generous plunderer reads, when it attacks it deals damage to defending player equal to the number of artifacts they control. I am playing generous plunderer, my opponent has 3 artifacts and i have 5 yet the plunderer is registering as doing 7 damage on attack
4 votes -
Premier Draft Through the Omenpaths
I used a draft token for a Premier Draft Through The Omenpaths and tried to make the deck twice but it said unable to submit deck please try again later. When I later returned the draft was entirely gone and so was my token and the cards from the draft.
4 votes -
Commander cost not increasing upon death
I played a game and killed/exiled the opponent's commander 4 times but it never increased the casting cost when the player returned it to hand. Has anyone else encountered this or did the player hack/cheat?
1 vote -
the end + hexproof bug
bugged card "the end" is able to target a creature with hexproof. caused me to lose the game
1 vote -
waiting for server bug
Application gets stuck on "waiting for server" screen while trying to edit some of my decks, editing sideboard seems to be broken as well with decks that manage to get past the waiting bug. Sideboards are unable to be editing or the textures are broken and appear washed out or do not track how many copies of a card there are in the sideboard itself. "Waiting for server" bug is specific and consistent to certain decks it seems, even after rebooting.
6 votes -
MTGA Report Bug/Conduct page broken. Sign-in loop.
The MTGA Report Bug/Conduct form does not recognize signed in user. Results in sign-in loop. Tested on Chrome and Firefox.
URL of the form: https://mtgarena-support.wizards.com/hc/en-us/requests/new
Outrageous that there is no functional channel to report player conduct.
5 votes -
shuffler is awful, why can't you ever listen to players
Shuffler is appalling, why can't you ever listen to the players. Please don't tell me it's well tested and works. it does not. Just played a game with 20 versions of one card and couldn't draw one in the first 24 cards. Do realize how unlikely that is to happen in a 60 cards deck.....Shuffler is broken and for pity's sake just look at all the complaints
7 votes -
slow
Whenever I try to do anything at all, including clicking the PLAY button, everything slows to a crawl--to the point I was able to take a screenshot mid-animation of the PLAY menu coming in--I'm unable to click any buttons, and my CPU fan turns to screaming turbo mode.
4 votes -
Etali, primal conqueror bug with emerald medallion or ruby mdeallion
If you have in play emerald medallion or ruby medallion and you cast Etali, primal conqueror, the ability resolves, each player exiles cards from their library, but then appears a button with Resolve. When you click it, nothing happens, you pass priority and cards remain exiled.
3 votes -
crash when logging to the app on Mac
Crash when launching the app on Mac
Problem :
- Since yesterday, I cannot play to MTGA anymore while I'm a regular player since months.
- Each time I launch the app on my device , ) the app crashes during the launch after the "loading initial scene" phase.
- There is no error message - I just come back to my deskMy Config
- Macbook Air Apple M3, 16 go
- MacOS = Sonoma 14.6.1What I already did :
- desintall and reinstall the app with Epic Game launcher ---> no impact
- restart the mac ->…6 votes -
Stuck at Retrieving asset manifest
I am stuck at Retrieving asset manifest.
I have tried numerous things to get this issue to resolve. I am unable to boot the game or produce any logs.
This is via steam.
3 votes -
Kicked during EoE draft
Accessed an EoE draft with a draft token. Completed all of the picks (lucked out on 3 mythics) then have been repeatedly unable to access the app on both mobile and Mac. Once the function is reinstated, if unable to access the draft, I would like a refund for the draft token. I imagine I'll be out of luck for the awesome picks.
Edit: I'm able to access the app, but not the limited formats and 3 packs are gone but the cards are not there. The draft picks are in my library, however.
3 votes -
Venerated Rotpriest and Ivy Gleeful Spellthief
Normally, when you have Venerated Rotpriest on the battlefield, along with Ivy Gleeful Spellthief there is a combo you can do. You target your rotpriest with a spell, adding one poison to the stack. Afterwards, you copy the spell on ivy, triggering rotpriest again for a second poison. This is how it is supposed to work, but now the copied spell on ivy is triggering two poison counters on the stack. This totals out to three poison when it should just be two. See attached image for proof. I love my Temur poison deck but don't want to get in…
6 votes
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