MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9351 results found
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Quick Draft awards seven wins after six
Hello! Twice now after getting six wins in a Quick Draft event, when I've pressed Play to play another match, Arena has immediately granted me the rewards for seven wins and reset the event to the purchase screen, as if I had completed the event. These were Tarkir: Dragonstorm Quick drafts; one was a few days ago, the other last night. I think I've attached the log file from the right session below. Thank you!
1 vote -
open all booster packs
Please make a button to Open All my Booster Packs.
I won a bunch of packs in the Metagame Challenge.
Now I have to sit and click 50 times and wait probably two or three whole minutes just to open all the packs.
This sucks, it is a bad user experience.1 vote -
Timeline Culler
Recently, I have been seeing a lot of Timeline Culler and I wanted to bring to your attention a growing issue with this card and it ability. This card is becoming a never ending source of life , card draw and creature destruction. Although it may not seem to be a major issue at the moment, I have notice that games against mono black are becoming a one-side events with Timeline Culler being the driven force. The fun of the game is based on interaction and with this cards ability your are basically and increasingly becoming nothing more than a spectator to your opponent as they play the game. No one is going to want to stay in a game where their does nothing to affect. It is a issue when one side runs over the other and always seems to have the perfect answer to every situation and Timeline Culler is becoming one of those cards. Maybe the card should have been limited in the amount of times it could have been warped. The card is becoming a never ending Nine-Lives Familiar.
Recently, I have been seeing a lot of Timeline Culler and I wanted to bring to your attention a growing issue with this card and it ability. This card is becoming a never ending source of life , card draw and creature destruction. Although it may not seem to be a major issue at the moment, I have notice that games against mono black are becoming a one-side events with Timeline Culler being the driven force. The fun of the game is based on interaction and with this cards ability your are basically and increasingly becoming nothing more than a…
1 vote -
Vivi and No more lies
When you have less that 2 lands open and your opponent tries to counter a spell with no more lies during your turn, it automatically resolves even though you could pay after activating Vivi.
1 vote -
Network Error 7-Aug-25
Cannot communicate with server and log in.
1 vote -
Specimen Freighter bounce didn't remove targets from field
Opponent has robot token with a +1/+1 counter and Starport Security out. I have Codecracker Hound. I play Specimen Freighter and target both opponent's creatures. The +1/+1 counter on the robot token is removed but still shows as 3/3 and both targets remain on the field. For the rest of the game, these two targets stayed put but weren't valid targets, and the robot token never untapped.
I assume my opponent could see the ghost creatures since the hover visual showed up. Unsure if this affected their gameplay since they didn't block for the rest of the game.
1 vote -
Up cost of Thunderbond Vanguard.
This card needs to be nerfed hard. In conjunction with Waystone's Guidance (another card that needs to have it's cost upped, and also potentially be changed to a legendary card) it is far too broken. I sucks all of the enjoyment out of playing as soon as I see one of these two cards, because I know the other is going to be played soon so I just resign. Which means the other player can't enjoy playing either.
1 vote -
horizontal view + sideboard graphical glitches in deckbuilder after playing any bo3 match
On PC, after playing a best of 3 match, the card lists in the deckbuilding screen can randomly appear with a jumble of assets in place of the normal colored boxes. This has only happened some of the time, even using the same deck, and closing and opening the game can fix it, while using the Repair Game Files option does not.
1 vote -
Game functions gone completely bonkers
About 3 turns into my match everything has gone crazy. My spells are not hitting the board but are suspending in the stack for many turns. The turn stages will not progress unless I toggle the skip function repeatedly. Absolutely nothing is functioning as intended. I am getting instant timers, its telling me I haven't acted in a while literally while I am acting.
1 vote -
Heavy-handed Achievement Bugged
Just ended a turn with 12 cards in hand (and discarded 5 cards to hand size) but the achievement did not unlock.
1 vote -
Ajani, Nacatl Pariah
Ajani, Nacatl Pariah will not trigger when I sacrificed the cat token with my mondrak's activated ability.
1 vote -
Internet Speed Throttled
When MTGA is open, my internet speed is throttled. See the attached screenshots--- my download speed goes from ~700 Mbps to ~7, and the upload drops similarly
I just uninstalled Arena, and reinstalled both through steam, and then through the normal website, and the issue persisted. Notably, while installing the game, there's a loading screen where ~333MB and then ~9.72 GB were downloaded, and were downloaded quickly, only taking a few minutes.
Including advanced logs, or not, also has no bearing on the issue persisting or not. I made sure to delete all of the clients I use that use the logs as well to test.
This issue has persisted since mid-last-year, though I've only just now investigated it further. I thought it was just my internet being bad, but now that that's not the case, I think it has to be an issue with MTGA. Playing other games has not impacted my internet.
When MTGA is open, my internet speed is throttled. See the attached screenshots--- my download speed goes from ~700 Mbps to ~7, and the upload drops similarly
I just uninstalled Arena, and reinstalled both through steam, and then through the normal website, and the issue persisted. Notably, while installing the game, there's a loading screen where ~333MB and then ~9.72 GB were downloaded, and were downloaded quickly, only taking a few minutes.
Including advanced logs, or not, also has no bearing on the issue persisting or not. I made sure to delete all of the clients I use that use…
3 votes -
cannot tap when an opponent casts Split Up
I cannot tap "Giada, Font of Hope" for its mana ability in response to my opponent casting "Split Up" and choosing an "untapped creature" as the target.
3 votes -
Resolution issue
2560 x 1600 Resolution Cutting off Card Text on Screen
Please make the text fully visible at this resolution.
6 votes -
Loss of connectivity registered as a 'loss' during event
Hi, I am ciuisco#75561
Lost connection on second game of Arena Direct and was recorded as Loss.
And the game after a loss give double loss and end event.
Can remove the loss?4 votes -
Login Authentication Failure
Last Friday, I have received a login authentication failure on my computer. It does affect the Windows PC version on MTG Arena, but I haven't tried it on the Steam version. If you have a similar issue like this, please let me know. It just happens when you try to log in the game. However, if you have the Android version of the game, it should work with a free download, as long as you have the right specs. I don't know if there are other factors that make up this bug but be vigilant if you have the Windows PC version. If you do recieve this bug, it should say "Login Failed" on the first line, then "Authentication Failed for (your username)" on the second line: all in a black screen. I'm not sure if it affects the Aetherdrift version but be aware. This is the first time I've ever encountered this issue after over 5 years of gameplay.
Last Friday, I have received a login authentication failure on my computer. It does affect the Windows PC version on MTG Arena, but I haven't tried it on the Steam version. If you have a similar issue like this, please let me know. It just happens when you try to log in the game. However, if you have the Android version of the game, it should work with a free download, as long as you have the right specs. I don't know if there are other factors that make up this bug but be vigilant if you have the Windows…
4 votes -
Did you have fun?
Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use this as an option to make better matchups and reduce early concedes. I regularly concede as soon as I see certain decks such as red/white energy, omni-tell, Thassa, Goblin charbelcher, heist or black decks that involve overplayed, broken cards (grief, orcish bowmaster, turn 1 discard like thoughtsieze). Decks that are no fun to play against.
2) poor shuffling. I have many times mullianned 3-4 times to try to find a card concept I have 8 of in my deck. If you do the probability math, I should find that card on one of the draws.
3) bad draws. I have tied to work with a questionable hand after a few mulligans. Usually, if I do not draw a card I need if I roll the dice for percentages. If I need a land with playing 33% land, I won't see one for the next 5 turns. If I am looking for a spell, I WILL draw land for the next 5 turns.
4) poor land draws. In my 60-card deck that has 20 lands, needing one each of 2 different colors to work, I regularly get mana screwed. I started with 4 pseudo dual land and 8 of each basic. I would consistently only draw one color. I have since used a bunch of wild cards to get a more consistent draw. Now with 12 pseudo dual lands and 4 of the 2 basics, I still see draws of only 1 color.
5) Ropers. opponents that just run out the timer hoping you will concede instead of conceding themselves when losing or just taking the loss.
6) other. If there is another reason the player was unhappy. This should allow for a comment or what the reason is.
This option should also be available after every game, not just sporadically. I have seen it pop up twice within 5 games and also not pop up over 20 games.Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use…8 votes -
Subject: Game Freeze Bug – Request for Fix and Draft Match Compensation
Dear MTG Arena Support,
I'm writing to report a recurring and serious issue I've been experiencing while playing MTG Arena.
During gameplay, the game suddenly freezes and causes my entire computer to become unresponsive. None of the keys work, and I am forced to perform a manual shutdown. This has happened multiple times recently, including during a draft match, which I ended up losing due to the crash.
I have already taken the following steps:
Verified that all my drivers are up to date
Uninstalled and reinstalled the game
Unfortunately, the issue persists. It’s becoming increasingly frequent and is severely impacting my experience with the game.
I kindly request that you investigate and address this bug as soon as possible. Additionally, I would like to request compensation for the draft match I lost due to this technical issue.
Thank you for your attention and support.
Processor: Intel Core i7-13700HX (13th generation) – 2.10 GHz (very powerful, designed for demanding tasks such as video editing, gaming, and AI work)
Installed RAM: 16 GB (15.7 GB usable)
System Type: 64-bit operating system, x64-based processor
laptop gamer acer predator helios neo 16 nvidia geforce rtx
Dear MTG Arena Support,
I'm writing to report a recurring and serious issue I've been experiencing while playing MTG Arena.
During gameplay, the game suddenly freezes and causes my entire computer to become unresponsive. None of the keys work, and I am forced to perform a manual shutdown. This has happened multiple times recently, including during a draft match, which I ended up losing due to the crash.
I have already taken the following steps:
Verified that all my drivers are up to date
Uninstalled and reinstalled the game
Unfortunately, the issue persists. It’s becoming increasingly frequent and is severely…
1 vote -
Tannuk, Steadfast Second Showing me what has warp in my opponents hands
Playing on PC in brawl against a Tannuk, Steadfast Second deck and when Tannuk is played and at the beginning of every turn SOME cards in their hand flashes a warp animation showing me how many creatures or artifacts are in their hand. It is not every card in their hand just the creatures and artifacts that gain warp from Tannuk. I do not believe this is intended for me, the opponent of the Tannuk player to see.
1 vote -
Bulwark Ox Hexproof Failure Against Stasis Snare
I had four creatures in play, but only two are relevant to explain this bug. I had Bulwark Ox and Caradora, Heart of Alacria out on the board in a standard best of one match. Caradora had two +1/+1 counters on it. My opponent played stasis snare, targeting Caradora. In response, I sacrificed Bulwark Ox to give all my creatures with counters Indestructible and Hexproof. Despite the sacrifice trigger resolving, Caradora was still exiled under the Stasis Snare. My opponent controlled no effect that would have negated Hexproof such as Nowhere To Run so, from my understanding of the rules, the temporary Hexproof given to Caradora should have protected her. Sadly, I took no pictures.
I had four creatures in play, but only two are relevant to explain this bug. I had Bulwark Ox and Caradora, Heart of Alacria out on the board in a standard best of one match. Caradora had two +1/+1 counters on it. My opponent played stasis snare, targeting Caradora. In response, I sacrificed Bulwark Ox to give all my creatures with counters Indestructible and Hexproof. Despite the sacrifice trigger resolving, Caradora was still exiled under the Stasis Snare. My opponent controlled no effect that would have negated Hexproof such as Nowhere To Run so, from my understanding of the rules…
1 vote
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