MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
10236 results found
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1 vote
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Couldn’t get past a block from the opponent. Just froze and no options
Was playing and game froze, couldn’t continue after opponent blocked.
1 vote -
Abolish the Heist mechanism
Heist Mechanism is getting stronger, not nerfed, because of stupid card changes.
I can't do it because my opponent's choice is too slow.
It's a stupid game where you wait for many turns and your opponent draws many cards with chorus cards, making alchemy less diverse and boring.Please nerf it as soon as possible
5 votes -
Couldn't block attackers for unknown reason
Opponent swung in with a bunch of attackers, I could see no effect in play that would have prevented me from blocking. Only one of the attackers could be blocked. When I selected a blocker, only the one attacker could be chosen.
3 votes -
Cant sign in
Every time I attempt to sign in it times out if I try to register is says invalid email when I've had it for years
2 votes -
Opponent conceding freezes game state
System: Playing on iOS, unranked play queue, best of 1
Gameplay: Deck is the Temur Floodcaller and Enduring Vitality combo meta concept
Bug: If the opponent concedes, during my turn, while I am manually tapping creatures to add mana to the floating mana pool, the game will recognize that the opponent conceded (explosion graphic, and no cog wheel in upper right corner), but will freeze in the state at time of concede, ie no displaying victory screen or other way to exit the match.
Thanks!
8 votes -
BUG: Kaito, Bane of Nightmares + Tishana's Tidebinder
Kaito, Bane of Nightmares is hit with Tishana's Tidebinder after using a Loyalty ability while a creature on it's controller's turn. Appropriately, he lost all abilities including the card displaying a greyed out version of the text that states "Kaito is a creature during its controller's turn."
Despite this, Kaito became a creature on my opponent's next turn despite still being Tidebinded by the Tishana's Tidebinder.
Based on the rules, if Kaito loses all abilities, this will include the static text that states that Kaito is a creature during its controller's turn.
6 votes -
IA AS ORGANIC PLAYERS
are you KIDDING Wizard????
you ARE using IA as normal players in RANKED AND EVENTS...
this is a CRIME
absurd
nonsenselack of RESPECT
2 votes -
bug d'un effet
l(effet de pointe de quietude s'active meme si 0 dégats sont effectués
1 vote -
Static net auto choosing enchantment as target
Cast static net and it auto targeted the new horizons they had cast the previous turn - leaving their 10/10 Ashaya unaffected. Gave me no options to target anything they owned despite it being target nonland permanent explicitly. Completely lost me the game
1 vote -
Companion Sideboard Count
When using a companion in the sideboard, I thought my deck was okay for BO3 when my sideboard said it had 15 cards in the deck builder. It turns out I could not use my sideboard the entire event because I actually had 16 cards. The deck builder should include the companion in the sideboard count. Otherwise, a warning along with big red text should be generated.
2 votes -
Ajani, Nacatl Pariah + Ashnod’s Intervention interaction BUG
Reproduction steps:
Battlefield has Ajani and the generated token cat for the opponent, and any attacking creature with 1 or more power for the player. Player has Ashnod’s intervention in hand. Player declares creature as attacking, opponent declares token cat as blocker. After blocker declaration, player casts Ashnod’s Intervention on Ajani, assuming they have mana available. Attack phase then goes to resolution, and opponent chooses to exile Ajani.Platform: Windows
Actual results: Ajani transforms as normal.
Expected results: Ajani goes back to opponents hand instead of transforming
No screenshots or workarounds available
1 vote -
Arabian Night old set, new “Ancient” category? Maybe?
The Arabian Nights set was unique. Desert lands with a new “Ancient” card type. Not legendary but similar? Or Mythic set with Zeus and the classic gods and their equipment… flying shoes, helm of invisible etc. Hera’s Blessing would be a white enchantment for example. Zeus Bolt is red lol
1 vote -
change sideboard
Problem: Cannot put 4th card into sideboard. (Ex. already 3 copies of "Pick Your Poison", then cannot add extra 1 copy)
Device: Windows PC and iOSFormat: Standard
Anybody who has same trouble? Could you teach me any method to solve this bug?
2 votes -
XP
XP is not being earned. I noticed it yesterday but am sure it is happening now after not receiving the 500 XP for the daily quest
17 votes -
exp rewards
i'm not receiving exp from weekly wins and quest
14 votes -
Swords to Plowshares Yargle card style doesn't work
Hello. I just purchased the Yargle card style for Swords to Plowshares. The card style can be equipped in the deck builder, but when I draw the card during games it reverts to the original look of the card. Thanks.
3 votes -
exalted sunborn
2 Case of the Uneaten Feast Elsh Norn Mother of Machines Mondrak, Glory Dominus Elspeth, Storm Slayer Ojer Taq, Deepest Foundation Nexus of Becoming Exalted Sunborn Master Spicer causes Dre Error Draw and crashes to Home screen and looses any progress made in game
1 vote -
two factor authentication
the simplest way to protect your account and also maintain it is to allow the option of two factor authentication
would be helpful to add a second email or phone number for authentication for safety but also so i don't have to have a two week conversation with customer service to alter my email.
as an option you could allow us to add our phone number or another email so we don't end up loosing the account if we delete associated or other issues related to emails.
customer service seems to not have the ability to deal with this issue very well without me having to pay money in order for me to save my 7 year old account to prove its my account which i would consider extortion, that's actually extortion not something i consider that's actually extortion.
i spent two weeks stressed out, angry having trouble sleeping knowing i might not be able to deal with this issue and today there was an expected update where i had to confirm my age and so i just bought product so i wouldnt end up loosing my account which is insane and should never be allowed, if i ever felt your company isnt willing to do anything for a dollar, but i always felt that way but this isnt gabling this is extortion i either pay money and show a receipt of payment or i don't get to use my account after September 2nd.
7 years 4+ hours a day, just add it up what do you think my times worth, do you think there are people who would be willing to cause the kind of problem that is impossible to take back over the kind of investment you make people put in then take it away from them. i had a friend who did 8 years in prison for vehicular manslughter cause he flipped out over some dude yelling at him on the sidewalk and had his girl send him sheets of magic cards printed off on paper and they glued them to playing cards so they could play this game. some people are suicidal, some have personality disorders, some are delusional or drug addicts, you should not be putting people in this kind of situation, what if they went snapped and did something terrible to someone close to them, or a stranger, or themselves, not everyone has money to spend on this game, but that shouldnt mean they cant keep there account.
bellow is a file that shows the copy paste response to every message i sent that proved over and over that the account was mine including video footage showing me in the game with my steam account and personal info, until i bought a product to prove that it was my account.
you should 100% discuss the option for people to add 2 factor authentication and take it extremely seriously and do it as quickly as possible since your actually going to start the process of not allowing people to sign in who cant access there wizards account to prove they are of age.
the simplest way to protect your account and also maintain it is to allow the option of two factor authentication
would be helpful to add a second email or phone number for authentication for safety but also so i don't have to have a two week conversation with customer service to alter my email.
as an option you could allow us to add our phone number or another email so we don't end up loosing the account if we delete associated or other issues related to emails.
customer service seems to not have the ability to deal with this issue…
1 vote -
1 vote
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