MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
10221 results found
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Asset error detected
I keep trying to log in and I get stuck in an “asset error detection” loop and can’t log on. I have restarted the app, and my phone (I phone16 pro max) multiple times and it still happens. I am already using US English with my region set to United States. I don’t know what to do and this is EXTREMELY frustrating. Someone please help!!!!!
3 votes -
unable to make purchases mac OS
Unable to make purchases on Mac OS running Arena through Epic Games Launcher. Clicking on price to purchase any item results in the client endlessly hanging on the "Connecting to Server" screen - the only way to kill it is to exit the client.
The 1-2 year old reddit suggesting running the client and Epic Games Launcher at the same time as a fix doesn't work.
33 votes -
VERY URGENT CONNECTION ISSUE
The same problem as always. The match suddenly crashes WITHOUT ANY REASON, because I have a 5G connection and I haven't any problem with ALL other apps. This time "Waiting for the server" is currently lasting for a very long time and the app seems not capable of reestablishing connection. PLEASE SOLVE THE PROBLEM! Do you hear us? Do you care about the game problems?
3 votes -
Game Manipulated and Horrible.
WOTC doesn't give a rats *** about the state of the game - its a completely manipulated game to ensure a 50/50 win rate - 10000 games played and guess what? 50% winrate. It does not matter what you play you will get 50%. Too many morons spend real money on this pixel garbage. They had 'pro' tournaments using the arena software, but they stopped when they realized that they can't show how bad the gameplay is over a live event. Watch any honest streamer and it shows how bad the system really is. Too bad they don't care. The answer I get back is the boilerplate " everything is running the way it is supposed to" which means "FU players".
WOTC doesn't give a rats *** about the state of the game - its a completely manipulated game to ensure a 50/50 win rate - 10000 games played and guess what? 50% winrate. It does not matter what you play you will get 50%. Too many morons spend real money on this pixel garbage. They had 'pro' tournaments using the arena software, but they stopped when they realized that they can't show how bad the gameplay is over a live event. Watch any honest streamer and it shows how…
1 vote -
Season Rewards gave packs for the wrong set
July 2025 season rewards were stated to be EoE packs, according to the 28 July announcement. I have received Final Fantasy packs instead
1 vote -
Game Lagging/Crashing (possibly) Because of Infinitely Spawning +1/+1 counter tokens
How to Produce the Bug: Put a +1/+1 counter on any creature
Platform: PC
When a +1/+1 is put onto a creature, it makes an infinite amount of them, which lags the game to the point of it being unplayable.
When I put a +1/+1, it doesn't lag the game horrifically.
No workaround possible
1 vote -
new expansion set doesn't appear in mtga jump in
Hello, I'm MTGA player in japan.
I played jump in event for the first time after EOE expansion has entered.
But no EOE set are appear in both choices.
I heared the choice of jump in must contain one of set that is not selected before.
I hope selecting algorithm is improved if this is bug.
Thanks.
1 vote -
Bug
During the tutorial I guess dragon and Shadow when I go to create the three creature tokens with flying the tokens never actually create and it just says click three creatures to block and the game kind of freezes but not really it just sits there forever never doing anything
1 vote -
Lost rank on a win
Lost rank on a win in EoE Premium Draft.
I noticed the pip disappear after my last win, but I think it happened on my previous win as well. I started the draft Plat IV with 2 pips, and I'm 3-0 currently in the draft, but somehow dropped to one Plat IV one pip.
How is this even possible??
1 vote -
Limited Rank not Changing
Reached Silver 1 in draft. Won draft 3 games after that (which should have made me gold) but each time I win it does the first 2 bars for Silver 1 over and over.
1 vote -
Two minor typos
In this emote, the word "mercy" should not be capitalized.
In one of the loading screen blurbs (about weftwalking), it should say "the use of a spaceship", instead of "a use of a spaceship".
1 vote -
EoE full art basic land bug
Edge of Eternities full art basic lands show an extra name banner at the top of the card while in hand and on the battlefield. On Samsung Galaxy s23 ultra, downloaded from play store. I assume it's a bug, as the banners disappear anytime the cards are inspected or the cards in hand are interacted with. I expected the lands to play as full art as shown on the card and not have an additional banner added to the top of the card when played. There was no such note of an additional banner in the store before purchasing the lands.
Edge of Eternities full art basic lands show an extra name banner at the top of the card while in hand and on the battlefield. On Samsung Galaxy s23 ultra, downloaded from play store. I assume it's a bug, as the banners disappear anytime the cards are inspected or the cards in hand are interacted with. I expected the lands to play as full art as shown on the card and not have an additional banner added to the top of the card when played. There was no such note of an additional banner in the store before purchasing the…
1 vote -
RENEWAL REWARDS
Still nothing on the renewal rewards?? Any updates?
1 vote -
Bug - Endless "Waiting for the server" loading screen on deck builder
To encounter this bug, I just entered the deck builder. Any limited event and the collection deck builder all produce the same issue. I tried this on PC Steam and PC standalone install. When entering deck builder I just get an endless loading screen. I am unable to edit my decks. This error doesn't happen on another computer in the same local network, however reinstalling the game did not help on my PC. I tried port forwarding ports 30010, 30003, and flushing DNS cache, as well as trying alternate DNS servers. I also tried a clean reinstall using Revo uninstaller. I am on a wi-fi connection by the way.
To encounter this bug, I just entered the deck builder. Any limited event and the collection deck builder all produce the same issue. I tried this on PC Steam and PC standalone install. When entering deck builder I just get an endless loading screen. I am unable to edit my decks. This error doesn't happen on another computer in the same local network, however reinstalling the game did not help on my PC. I tried port forwarding ports 30010, 30003, and flushing DNS cache, as well as trying alternate DNS servers.…
1 vote -
Erata all cards with "each opponent," "target player," and "target opponent" to instead mean "each player"
Game would be better and more balanced that way.
1 vote -
permaban all accounts that use a my little pony avatar
It makes the game look really ugly
1 vote -
Damage did not go through when I attacked
They were at 12 life, and entropic battlecruiser did a total of 6 (discard penalty + attacking), I then had 3 other attacking creatures with power of 2. My turn resolved and and they were at 6 life.
1 vote -
「龍火の刃」を装備しているこちらのクリーチャー・トークンが、相手の「苦々しい勝利」によって破壊された。
「噴水港」によって生成した魚トークンに「龍火の刃」を装備していたが、相手の唱えた「苦々しい勝利」によって破壊された。単色に対して呪禁を得ているはずであり、これは誤った処理ではないか？
1 vote -
Inconvenient display of Stellar Sights Cards
When displaying the deck list as shown in the attached image, it is inconvenient that the names of Stellar Sights cards other than those at the bottom cannot be confirmed at first sight.
There are problems with posting the list as an image, please indicate the card name at the top of the card as you would during a match.1 vote -
game just stops mid-game
game just stops mid-game. no match loss but the game just ends? there's no explanation. there should be a message of what happened or it makes me think it's a hack.
1 vote
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