MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10216 results found
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Cut scene not able to be skipped
The new cut scene is not skippable, forces my PC to full screen, and when I hit the escape key it brings up the settings screen and the back triangle button does not work, nothing happens when I try to click it to go back. Also, the white text was often difficult to read because it was set on a bright background with no contrast. Here's what is needed:
-Add a skip function to this and all future cut scenes
-Make the cut scene match the windowed/fullscreen option that the game is currently set at, do not force fullscreen
-Ensure buttons are functional while a cut scene is playing, specifically the settings back button
-Add a drop shadow, dark outline, or some other contrast to the text in the cut scene so that it doesn't get lost when the scene is very brightThe new cut scene is not skippable, forces my PC to full screen, and when I hit the escape key it brings up the settings screen and the back triangle button does not work, nothing happens when I try to click it to go back. Also, the white text was often difficult to read because it was set on a bright background with no contrast. Here's what is needed:
-Add a skip function to this and all future cut scenes
-Make the cut scene match the windowed/fullscreen option that the game is currently set at, do not force fullscreen
-Ensure…1 vote -
マスタリー
マスタリーにて、オーブを消費して交換したカードが反映されない。
反映されなかったカード
・風のクリスタル
・闇のクリスタル補足
ゲームを再起動しても反映されない。1 vote -
March of the Ents ... cannot select creatures
Issue with March of the Ents .. if more than 10 creatures, you cannot navigate hand to select all creatures. Playing Mobile version on Samsung Android device. Please add ability to scroll hand and select from a large number of cards. ( may affect other titles where you select all from a large hand )
1 vote -
Finality counter mistranslation in Japanese
Explanation text about finality counter in pop up was mistranslated in Japanese locale.
"Finality counter" should be translated as "最終カウンター". But text in pop up was translated
as "完了カウンター"Reprodusing steps.
1. Change language to Japanese
2. Search "最終カウンター" in collection.
3. Put mouce cursor on cardEnvironment: Windows 11
1 vote -
Scrolling problems
I play Arena on Mac, and have two problems with scrolling through cards. The first occurs in the deckbuilder. When I'm browsing my collection, the interface is hyper-responsive. If I hover my mouse near the edge of the screen, it will automatically scroll to the next set of cards, even if I don't want it to. It scrolls even if I don't click the arrow, and it makes browsing very exasperating. Sometimes it happens when I hover over a card that is not even near the edge of the screen. I'll be reading a card, and then it will suddenly whisk me away to the next set of cards. When I adjust my computer's mouse settings, it seems to fix the problem for a few days, but then it goes back to how it was.
The other problem occurs when searching my library. I have to be very, very careful when selecting a land, because even a tiny movement of the mouse will cause me to select the wrong land. Sometimes I click on the land I want, but end up with a different land because the interface is hyper sensitive and it scrolls to a different land.
Thanks for your time.
I play Arena on Mac, and have two problems with scrolling through cards. The first occurs in the deckbuilder. When I'm browsing my collection, the interface is hyper-responsive. If I hover my mouse near the edge of the screen, it will automatically scroll to the next set of cards, even if I don't want it to. It scrolls even if I don't click the arrow, and it makes browsing very exasperating. Sometimes it happens when I hover over a card that is not even near the edge of the screen. I'll be reading a card, and then it will suddenly…
1 vote -
EARLY ACCESS
The program I have for early access is not correctly loading access to the new collection, it is presenting the problem below.
1 vote -
Opponent cast a creature without sufficient mana
Somehow an opponent cast a 4 mana creature with only 3 mana. They had no enchantments in play and had not cast any other spells. I have attached a screen shot of the match.
4 votes -
The Companions button causes the app to shutdown
After buying the Final Fantasy pre bundle with the pet Moogle, I have been unable to change my pet. If I go under Profile and click Companions, the app shutdowns down after about 10 seconds. I also see the same behavior if clicking Companion under Deck details. Seeing this behavior on Google Pixel phone.
2 votes -
not offered the chance to counter flashed in creature
twice now i have cast something, for my opponent to flash in Kutzil's Flanker, despite having a counterspell (Confounding Riddle) and open mana, the stack resolved, without giving me the chance to counter the creature.
2 votes -
Ban omniscience because we want to play magic, not YuGiHo
Ban Omniscence because it ruins the format's experience and creates a horrible and toxic game environment. Also, it transforms magic in another game, YuGiHo precisely, but if I were to play that kind of game, I would choose the original one, not magic.
2 votes -
no numbers playing on my mobile
using my mobile (Android) to play and can't see most of the numbers within the application. also importantly includes life total number within game play.
2 votes -
Get rid of at least most of the bots
How in the **** do i keep coming across "players" who consistently win by turn 5? I've been playing magic since 2009. I know how to put a deck together. I've run into "players" who's entire brawl deck is Hare Apparent. How? I know how. And they're programmed to make you lose so you'll get mad and spend money. But y'all won't say **** because that's how a company gets sued by investors. And i know I'm right, because if i get a real player and i get a good combo, they just quit... Because they're sick of the bots too.
So, I'm emailing the SEC about the bots. That's fraud. And Hasbro, you're already ******** the bed, so that should effectively end you as a company. Good.How in the **** do i keep coming across "players" who consistently win by turn 5? I've been playing magic since 2009. I know how to put a deck together. I've run into "players" who's entire brawl deck is Hare Apparent. How? I know how. And they're programmed to make you lose so you'll get mad and spend money. But y'all won't say **** because that's how a company gets sued by investors. And i know I'm right, because if i get a real player and i get a good combo, they just quit... Because they're sick…
2 votes -
Did not receive “Down, not out” achievement
- Play a ranked 3 game match of standard.
- Lost first game.
- Opponent concedes third game.
Did not receive the achievement. I won a match after losing the first game.
2 votes -
Arena crashing on IOS mobile
The app keeps crashing on me. Closing in the middle of matches. I’ve been playing the game on this device for years. This is new behavior as of today.
2 votes -
Unable to reconnect to match after server disconnected
I was playing in a standard event and was disconnected and bounced out of the game. I hit Play from the event screen expecting to be reconnected but it put me into a new game rather than reconnecting me to the existing game. This caused the other game to be scored as a loss
3 votes -
Final fantasy
Here is an idea. Whenever someone is having a problem a technical difficulty or trouble understanding why something is going wrong with their account instead of sending a robot to send you the same vague message over and over about not being able to help you why don't you actually do some customer support? Why don't you actually help people talk to people and help them understand what is going on with their account? That's a pretty good idea?
completionist II Final Fantasy
Can you please tell me why you are unable to help me with this?It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.
The date was 7-19-2025
My name is Brett Moad and I am the owner of this account.
The achievement is (set completionist II)
I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”
Please tell me why? What am I missing in the set? It shows 100% 4x of every single card in the set.
Attached is a PDF (as requested) showing my complete set along with the email from some bot that keeps sending me the same message.
I will be happy to provide you with any information about the account and myself.
Please enlighten me on what I am missing
Here is an idea. Whenever someone is having a problem a technical difficulty or trouble understanding why something is going wrong with their account instead of sending a robot to send you the same vague message over and over about not being able to help you why don't you actually do some customer support? Why don't you actually help people talk to people and help them understand what is going on with their account? That's a pretty good idea?
completionist II Final Fantasy
Can you please tell me why you are unable to help me with this?It clearly shows…
1 vote -
default "damage to any target" value
Less of a bug, more of a suggestion. I was reaching the maximum turn time, played Roxanne with 2 etb doublers, and 3 token doublers on the field. When the timer expired, the targets for the effect "on etb, deal 2 damage" were defaulted to my own face. I'm GUESSING that this is because you don't separate default targets by effect type, and you just have a default list that just selects first valid target, akin to self, opponent, own static zones, opponent's static zones, permanents by timestamp, etc.
Would it be possible to change the default target list by effect type? Or does the code not even look at effect type until the target has been chosen
Less of a bug, more of a suggestion. I was reaching the maximum turn time, played Roxanne with 2 etb doublers, and 3 token doublers on the field. When the timer expired, the targets for the effect "on etb, deal 2 damage" were defaulted to my own face. I'm GUESSING that this is because you don't separate default targets by effect type, and you just have a default list that just selects first valid target, akin to self, opponent, own static zones, opponent's static zones, permanents by timestamp, etc.
Would it be possible to change the default target list by…
1 vote -
Bug attack and trigger lag
After the update on July 25th the attack and stack triggers lag, often causing me to lose triggers and extra draws.
1 vote -
la carte prise au piège ne déclenche pas la parade
la carte prise au piège ne déclenche pas la parade
1 vote -
Bug, enchantment not going to graveyard
After recent update, using a negative enchantment on an enemy creature (ie mire's grasp -3 -3) that kills it the enchantment disappears and does not go to the graveyard
1 vote
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