MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
1971 results found
-
Server not available for any game type
I try to play limited or pioneer and it gives me a "server not available" message
2 votes -
Scrolling doesn't work on Mac
On a Mac laptop with a trackpad, scrolling on the store page or anywhere there's horizontal scrolling — i.e., redeeming orbs — is totally busted.
actual results:
scrolling goes to the end of the list with a small movementexpected results:
scrolling should move much more slowly, corresponding with trackpad movement.being able to page would also mitigate this issue. ideally these screens would have paging support.
it feels like you're giving Mac users the mobile version of the app and haven't optimized it at all. Kinda sucks.
Also, isn't an "idea" so don't ask me to "post idea".
2 votes -
Color challenge freeze
In the color challenge event. Viewing the selected deck and then hitting the back button causes a hang on the “waiting for server” screen. The only solution is to force quit and restart the app. This happens consistently with every color deck. Leaving the page by selecting from the menu in the top bar however does not cause a hang. Only the back button.
Playing on an iPad Pro on version 2026.57.20.4110.1247675.
2 votes -
Bug com ficha de mapa.
Estou usando Android para jogar.
Quando é gerada uma ficha de mapa e é usada durante a partida o jogo trava.
O tempo extra fica correndo mas não existe o botão de "resolver"
Nem o botão de conceder funciona.
Tenho que fechar o jogo e reiniciar para voltar a jogar.2 votes -
"Entered this turn" tag not being displayed after update.
After last update game i can't keep track of permanents entering because "Entered this turn" tag is not being displayed. Nowadays long turns with several game actions are common and it's easy to forget if a land was played when you don't have one in hand. Not having the means to check this can deter a player of actively pursuing a land draw, ending the turn with alot of unspent mana because it's safer to guarantee some sort of interaction instead of going for the efficient play hitting your lands and having interaction up not knowing if that land can…
3 votes -
When I create a ticket in MTG Arena Support, it automatically updates the ticket to be closed and solved
Need help on this one
1 vote -
Bug
opponent spawned a 5/5 demon with haste menace and lifelink from a creatures exile effect. I had two minions on the board tiny bones which I confiscated from him and another 3/4 creature. When the demon spawned and attacked I was not allowed to block the creature with menace at all even though I had two creatures to block with. Both were untapped and no binding or bypass mechanics on the board. Cost me the game because it should have died to tinybones deathtouch but it bugged and wouldnt allow a block at all. No option what so ever. Just…
2 votes -
Turtle Van card glitches while crewing
Playing mtg arena on mobile iOS. On my turn I have an eligible creature in play, say a 2/2sewer rat, I also have the turtle van in play. I select turtle van to activate crew, then select my 2/2, it taps, the turtle van starts to do a spin graphic then the game glitches for a second, it skips all remaining phases of my turn and goes to opponents draw phase. No damage is done to player, and no plus one is given to my 2/2.
2 votes -
Rottenmouth Viper incorrectly shows highlight indicating it is able to be cast.
In this image you can see that the Rottenmouth Viper (in hand, far right) is highlighted as if it can be cast. I suspect this is due to the fact that this treasure token is being double counted as both a mana source AND a permanent that can be sacrificed to reduce the cost. (Potentially because of the Name of the card being atypical)
2 votes -
Mastery Pass Level Boost UI Issue
Hi, I noticed that the Mastery Pass level boost was displaying extremely large numbers of booster packs (see attached image). I spent 6,500 gems to test whether this was accurate, but only received the normal number of packs.
Since this appears to be a UI error, is it possible to receive a refund for the gems spent?
Thanks
2 votes -
I cannot log in to MTGA customer support site.
I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
Steps taken & results
- I recently changed email address of my account via customer support.
- Since then I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
- The agent said that I should post this issue here.
- When I try to log in to the site, it redirects me to "https://myaccounts.wizards.com/account?kind=error&message=User%2520is%2520invalid%253A%2520Email%253A%2520%2520isam.fableswalker%2540gmail.com%2520has%2520already%2520been%2520taken".
- I guess MTGA customer support site produces an error that says "User is invalid: Email: <MY OLDER EMAIL ADDRESS> has already been taken".
"Which platform you're using"
- I'm using Google Chrome to access the site.
Thanks.
3 votes -
wrong pack in mastery pass
I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?
2 votes -
Server issues
I lost in Premier Draft because I cant play a land and the time was over, then the connection to server was lost. Yesterday 07:30 pm.
2 votes -
Problem with Mid week magic 2/18/26
Trying to claim the boosters to start mid week magic results in a frozen client and will not proceed to show revealed cards nor allow deck building
2 votes -
Matchmaking
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can…
2 votes -
Sacrifice bug phantom train
Bug issue - I had phantom train, magda hoard master, and the al bhed mercenary from final fantasy out, started sacrificing other cards, then sacrificed a treasure token, and the al bhed was pinging opponent for 1. Then after I sacrificed the treasure token the al bhed just stopped pinging. Lost me the game from a situation I had won in (if it worked properly).
2 votes -
Evoke isilu
I was casting an incarnation by paying it's evoke cost while Isilu was on the battlefield, the game just freezed and i couldn't do it, it happens even after a restart
2 votes -
Game froze after bot player played card riddlemaster sphinx
Game froze after bot player played card riddlemaster sphinx. before they made a card return to my hand
2 votes -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
2 votes -
Kavaero, Mind-Bitten / Superior Spider-man not triggering with new evoke elementals
An example of this interaction not working correctly would involve a new evoke elemental, for example Deceit, being in the graveyard. When casting Kavaero copying Deceit with 2 blue and 2 black spent once it enters as the elemental, the elementals "When this creature enters the battlefield if 2 of x mana was spent to cast do this" does not trigger. This interaction works in paper as rather than a cast trigger the elemental has an enter the battlefield trigger which should indicate that it works with Kavaero, which it currently does not in arena.
Please fix this as this…
2 votes
.png){kind=link}
- Don't see your idea?