MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
4783 results found
-
Dragonhand shadow tutorial bug
Trying to complete the tutorial vs Dragonhand Shadow (have tried both on PC and iOS). The cards start to stack up on the side of the screen after the player takes the first bit of damage, eventually not allowing the 3 cards from "confront the assault" to summon and block the incoming attacks near the end of the match. I cannot complete the tutorial and play the full game.
45 votes -
store error
When purchasing gems I am getting a Store Error - Unknown Error and am unable to purchase gems. I have repaired game files and the same issue remains.
12 votes -
Missing Fleem
Missing Fleem after opening 10+ packs in the time period
33 votes -
Got the wrong packs in the mastery pass for lorwyn
Got the wrong packs in the mastery pass for lorwyn at level 4 gave me x3 of Edge of eternities
16 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn as described in title
16 votes -
Rat Colony Bug
Noticed a bug with the card Rat Colony in Brawl format. It errors and says the deck is invalid for having X number of invalid cards, where X is the number of copies greater than 1. At the bottom of the card it states that a deck may have any number of copies of Rat Colony in it. I have used this deck numerous times before with no issue.
35 votes -
Card "Tend to the Kiln" is bugged
Alchemy Card "Tend to the Kiln" is bugged. It didn't turn my instants into kindred -Elemental cards but only kindred and therefore not triggering the enchantment's second ability at cast.
Screenshots attached.
Probably lost me a game. Is there a chance for reimbursement of the premier draft entry?
Best regards.11 votes -
Game freezing
Game keeps freezing mid match after today's multiple downloads (4 separate downloads to be exact). Do your devs really suck so bad that they **** up the game literally EVERY time you come out with a new update?? Be better.
13 votes -
Game not working 28.12.25
Games either do not queue at all, or eventually load and neither player is showed a hand or any sort of timer. Concede button does not work. I have tried the 'Repair game files' option. I have checked the 'Status' page (which claims there are no incidents reported. I have tried using a VPN to use servers in different countries and on different continents. Nothing works. The game is apparently not functioning at all.
14 votes -
Bug bug after the update on 02/24/2026
Magic: The Gathering Arena is repeatedly crashing during matches on Android. This started happening after the last update on February 24, 2026. This negatively impacts the player's experience and performance. Please fix the error; as it is, I don't risk playing any events that use gold or gems. Even the standard game has become an unpleasant experience due to the crashes, where in the middle of a match I have to close the app and restart it to try and solve the problem. I've already reinstalled the app and the bug persists. Please fix the problem.
13 votes -
Keep freezing after casting spell or someone counters spell
This has happend 5 times today where when i play a sorcery or an instant itll freeze not letting anything happen. Itll used the timer and still not do anything. I try resetting the game itll load the game back up and itll still be at the same point not being able to do anything.after each time it does this it reset my progress bar back to one as if i havent won any games for that tier. Idk if you guys are able rewatch my games because i dont have screenshot of it.
13 votes -
Clue token sacrifice crashe game
On my iPad, when I play Arena MTG. When and opponent sacrifice a clue token, my timer runs out. I can still use the text speech, and click on other stuff, but nothing happens that register that I have resolved my opponent sacrificing the clue token. I cannot play anymore and automatically loses
Version:
2026.57.0.4042.124103710 votes -
Momir - Serra's Emissary
In the mid week momir event I rolled a Serra's Emissary. Didn't get the option to pick a card type and as such timed out without being able to do anything, losing the game...
21 votes -
Tinybones, Bauble Burglar needing specific mana
cards exiled with Tinybones, Bauble Burglar can be cast with mana of any type, but ingame it now needs specific mana
30 votes -
Sokka's haiku bugged
Sokka's Haiku is not available to cast in Omniscience midweek event. Its an instant but cannot counter spells, or cast at all for that matter.
17 votes -
MTG Arena on Desktop not loading opponents
Whenever attempting to play in Standard, matching with an opponent was previously taking forever. Now when matched, the cards fail to load and you cannot concede the match to leave. Card numbers load as 999. After waiting a couple of minutes and failing to load the decks, the timer counts down for the player.
- Steps to reproduce: attempt to play a standard casual match, best of 1
- This is on a PC
- Match takes forever to find opponent and then fails to load the deck
- Should pop up hand for game to play or mulligan
- I've attached the log file from the recent game and screenshot of the cards
- I have reset the game files multiple times in an attempt to fix the issue. This has not done much.
Whenever attempting to play in Standard, matching with an opponent was previously taking forever. Now when matched, the cards fail to load and you cannot concede the match to leave. Card numbers load as 999. After waiting a couple of minutes and failing to load the decks, the timer counts down for the player.
- Steps to reproduce: attempt to play a standard casual match, best of 1
- This is on a PC
- Match takes forever to find opponent and then fails to load the deck
- Should pop up hand for game to play or mulligan
- I've attached the log file…
16 votes -
Unable to start match
Last 6 or 7 attempts to join a ranked Standard best of 1 failed. It usually just stayed on “waiting for opponent”, but once entered the match and let me choose to keep my hand. It then began my timer without starting my turn. I clicked an emote and it left the match. Another time I saw the match screen with no mulligan choice or anything else happening. Repairing game files did not work.
iOS17 votes -
Redirect Lightning Bug
Redirect Lightning is not giving me the option to select the new target. I just played a game and after I cast it, it went straight into the graveyard without any effect. The end result was that I lost this game.
15 votes -
Can't Rejoin Draft - Quick Draft Magic: the Gathering Foundations
Before the latest big update (yesterday, Sept. 16, 25) I joined Quick Draft Magic: the Gathering Foundations. While drafting (picking cards) I had some work business and I stopped drafting. After the update (now) I am trying to rejoin draft, but when I I try to "Rejoin Draft" the game says: "Network Error. Unable to get draft progress. Please try again later"
I tried doing it on 3 different networks with 3 different devices - my home PC, my Office PC, and my Android phone - all with the same result.
All other game modes, including Premier Draft, work fine. Just this - I cant rejoin draft, and i can't even cancel the draft. Please fix this bug~ or help mee
And I can't do anything. Its stuck there and I can't restart the draft or rejoin it. Help please~!
(I cut some from the log file, only keeping recent history, to reduce file size)
Before the latest big update (yesterday, Sept. 16, 25) I joined Quick Draft Magic: the Gathering Foundations. While drafting (picking cards) I had some work business and I stopped drafting. After the update (now) I am trying to rejoin draft, but when I I try to "Rejoin Draft" the game says: "Network Error. Unable to get draft progress. Please try again later"
I tried doing it on 3 different networks with 3 different devices - my home PC, my Office PC, and my Android phone - all with the same result.
All other game modes, including Premier Draft, work fine.…
23 votes -
Final fantasy error timeout
I always enjoy your company's games.
I just finished drafting for Final Fantasy and tried to play, but it was already unavailable.
Previously, there was a countdown and a grace period from drafting until the game ended. Why is this happening now?
I request a response.After finishing the draft, I was already unable to build my deck while in the process of doing so.
It should have been within 15 minutes of the draft.30 votes
- Don't see your idea?